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Introduction
About This Owner's Manual
This Owner's Manual is intended to introduce you to the basic
features of your new motorhome. It is not intended for use
as a service manual, nor does it provide complete operational
instructions. It is a guide to help you become familiar with
the safe operation and use of your motorhome. It is general in
nature, so the illustrations and descriptions provided may dif-
fer from the components installed in your motorhome. Please
read and keep it, along with your TMC Warranty Guide, your
Owner's Packet, and your Chassis Packet in your motorhome
for future reference.
Information regarding the specific systems and components
of your motorhome is provided in other TMC publications,
media, and services. These resources include: TMC System
Guides, component manufacturers instructional booklets,
TMC-produced how-to videos, and through TMC's Customer
Care representatives, who are available 24/7 to answer your
questions and assist with your concerns.
A list of component suppliers is available through the Thor
Motor Coach Owners Resource document service.
TMC Warranty Guide
The Thor Motor Coach Class B Limited Warranty is printed
and available in your TMC Class B Warranty Guide. The TMC
Class B Warranty Guide also contains your TMC Product
Warranty Registration Form.
The TMC Product Warranty Registration Form must be
completed by you and your selling dealer, and returned to TMC
within 15 days of delivery of your new motorhome to you.
Owner's Packet
For
complete
instructions
regarding
warranty,
safety,
operation, and maintenance
of the components installed in
your motorhome, please read
and follow the information
provided by the various com-
ponent manufacturers included
in your Owner's Packet.
If you are missing component information, please contact
the component manufacturer (using the supplier contact list
provided through the TMC Owners Resource), your selling
dealer, or TMC Customer Care at:
877-855-2867
TMC Owner's Packet
Chassis Packet and Chassis Warranty
Supplied by the manufacturer of your motorhome's chassis,
the Chassis Packet contains important warranty, safety,
operation, and maintenance information pertaining to the
motorized vehicle portion of your motorhome. Instructions
for registering your applicable warranty using the chassis
manufacturer's Delayed Warranty Start Form are printed in
the TMC Warranty Guide.
Contact TMC Customer Care
If you are unclear or unfamiliar with any procedure described
in this Owner's Manual, your TMC Warranty Guide, Owner's
Packet, Chassis Packet, the operation of a component or sys-
tem of your motorhome, or require service or warranty repairs,
please contact your selling dealer or TMC Customer Care at:
877-855-2867
TMC Customer Care representatives are available 24 hours a
day, 7 days a week.
If you are contacting TMC's Customer Care by email, response
times are within 1 to 2 business days. You must include your
name, phone number, a valid email address, along with your
17-digit Vehicle Identification Number (VIN) and a brief
description of your inquiry.
Online Customer Support
A good working knowledge of your motorhome and how
to care for it will help you enjoy many miles and years of
motorhome ownership. Specific operational and maintenance
instructions for the systems and factory-installed components
of your motorhome may not be included in this manual,
however, specific information associated to your motorhome
is available on-line through the TMC website:
https://www.thormotorcoach.com/owners/
From the web-page listed above, click on the icons that will
direct you to resources such as: TMC Owners Resource, TMC
Customer Care, authorized TMC service center locator, TMC
factory parts, TMC owner's manuals, and other useful and
informative information.
T H O R M O T O R C O A C H
I N T R O D U C T I O N
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