dejavoo Z Series Quick Reference Manual

These steps have been provided as a guide for assistance with your Dejavoo touch screen payment device with AURA software.
IMPORTANT: The terminal's idle prompt displays a selection of payment type icons. The
will take you to the terminal's SERVICES menu and when configured, use the

CHIP CREDIT SALE

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the SALE icon.
4. Input the SALE AMOUNT and press OK.
5. Tap (contactless only) or insert chip card.
6. If prompted, confirm the sale amount by tapping
Conditional on the terminal's configuration.
7. The transaction is processed. Sales receipts will print with details
of the transaction.

VOID BY TRANSACTION # (Card Not Present)

1. From the idle prompt, tap the
FAVORITES menu.
2. Tap VOID TRANSACTION.
3. If prompted, input Manager Password (1234 default).
4. Tap BY TRANSACTION #.
5. Input TRANSACTION # to be voided and press OK.
6. Confirm the void transaction by tapping SELECT.
7. If prompted, confirm the void amount by tapping
Conditional on the terminal's configuration.
8. If prompted, input Manager Password (1234 default).
9. The void is processed. Void receipts will print with details of
the transaction.

REPRINT RECEIPT

1. From the idle prompt, tap the
FAVORITES menu.
2. Tap REPRINT RECEIPT.
3. If prompted, input Manager Password (1234 default).
4. Tap desired option (LAST, BY TRANSACTION # or
BY CARD NUMBER).
5. Follow prompts and transaction receipt prints.
Quick Reference Guide
EMV RETAIL
For touch screen Z-Line models Z9 & Z11 with AURA icons
YES or NO.
icon to access the
OK or CANCEL.
icon to access the
icon will take you to your
icon for a CALL ME request.

MANUALLY ENTERED CREDIT SALE

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the SALE icon.
3. Input the SALE AMOUNT and press OK.
4. Manually input card #.
5. Follow the CNP prompts (input exp. date, ZIP code etc).
Conditional on the terminal's configuration.
6. The transaction is processed. Sales receipts will print with
details of the transaction.

VOID CREDIT TRANSACTION (Card Present)

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the VOID icon.
3. Input the VOID AMOUNT and press OK.
4. If prompted, confirm the void amount by tapping
Conditional on the terminal's configuration.
5. If prompted, input Manager Password (1234 default).
6. Tap (contactless only) or insert chip card.
7. The transaction is processed. Void receipts will print with details
of the transaction.

CREDIT CARD RETURN

1. Tap on the CREDIT icon on your terminal home screen.
2. Tap on the RETURN icon.
3. Input the RETURN AMOUNT
4. Tap (contactless only), swipe, insert chip card or manuallly
enter card #.
5. If prompted, confirm the sale amount by tapping
Conditional on the terminal's configuration.
6. The transaction is processed. Sales receipts will print with details
of the transaction.
FAVORITES menu, the icon
OK or CANCEL.
and press OK.
YES or NO.