TROUBLESHOOTING
CAUTION: Make sure the grill is completely cool and unplugged before you do any
inspection, cleaning, maintenance or service work.
Problem
Grill does not work properly
Fire goes out
How to start
Potential
Cause
Power
Fuse
Hot Rod
Wires &
Connections
Auger Drive
Motor
Too much ash
START setting
Solution
Make sure the power cord is plugged
in. Verify there is power at the electrical
outlet.
Remove the digital control, check the
fuse on the back. Replace the fuse if
blown.
If both of the Draft Inducer Fan and the
Auger Driver Motor are operating, the
Hot Rod needs to be replaced. If one or
both are not operating, please contact
customer support.
Check the wires and connectors to
make sure they are fastened securely
and not damaged. Contact customer
support if you need help.
Locate the small fan motor blade on
the back of the auger drive motor. Turn
unit on. If the fan does not turn on then
the Auger Drive Motor needs to be
replaced.
Clean the ash. Refer to
MAINTENANCE & CLEANING.
Start your grill on the START setting
with the lid open. After 5 minutes, close
the lid and turn to any temperature
setting desired. Read the INITIAL
FIRING INSTRUCTIONS carefully.
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