More Features; Placing / Retrieving Calls On Hold; Placing / Retrieving Calls On Park - Polycom IP331 Quick Reference Manual

3. Wait for the terminating party to answer, and tell the terminating party that you
are transferring the call to them.
4. Hang up the phone to perform the transfer.

3. More Features

3.1 Placing / Retrieving Calls On Hold

Placing Calls On Hold
• While on a call, press the Hold button.
Retrieving Calls On Hold
Press the Resume soft key to resume the holding call on that line OR
•
Press the Line button with the red flashing light, indicating that a
•
call is holding

3.2 Placing / Retrieving Calls On Park

Placing Calls On Park
Method 1
1. While on a call, press the More soft key, followed by the Park soft key. (The
default Call Park Group Number is '9000'.)
2. Listen and watch for the Call Park Slot Number that the caller was parked on (For
example, this might be '9001', '9002', or etc.). Make note of this Call Park Slot
Number. If the code is forgotten, there is no other way to retrieve the caller on
Park.
Method 2
1. While on a call, transfer the caller to the desired Call Park Group Number. (The
default Call Park Group Number is '9000'.)
2. Listen and watch for the Call Park Slot Number that the caller was parked on (For
example, this might be '9001', '9002', or etc.). Make note of this Call Park Slot
Number. If the code is forgotten, there is no other way to retrieve the caller on
Park.
Retrieving Calls On Park
• To be connected to a parked caller, pick up the phone, and dial the desired Call Park
Slot Number.