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Fault
The appliance is not
in operation. A cook-
ing time is shown in
the display.
Microwave not work-
ing.
Food takes longer
than usual to heat up.
Microwave mode is
cancelled.
Appliance is not heat-
ing, colon is flashing
in the display.
The water tank and
drip tray symbols are
flashing continuously.
Hot air or steam es-
capes above the
door.
Cooling fan continues
to run after the opera-
tion has ended.
Cooling fan runs
while the door is
open.
Steam is not visible in
Hot air mode and grill
combined operation.
Drip tray is empty
after steam operation.
White limescale
particles are in the
drip tray.
Low water consump-
tion in combined op-
eration. Especially
when combining 3
functions.
Cause and troubleshooting
has not been pressed.
Press
.
▶
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
has not been pressed.
Press
.
▶
The microwave power setting is set too low.
Set a higher microwave power setting. → Page 16
▶
You have placed a larger amount of food than normal in the appliance.
Set a longer cooking time.
▶
You need double the time when you have double the amount.
The food is colder than usual.
Turn or stir the food from time to time during cooking.
▶
Appliance has a fault.
If this fault recurs, call the after-sales service.
▶
Demo mode is activated in the basic settings.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
1.
the fuse box.
2.
Go to the basic settings → Page 25 and deactivate Demo mode within the next
3 minutes.
Technical problem
Make sure that the water tank and drip tray are fully inserted in the relevant tank recess.
1.
If the symbols continue to flash, call our customer service.
2.
Note: You can continue to use the appliance, except for the steam function.
Not a fault. The appliance's cooling fan is running.
No action required.
▶
The fan continues to run briefly even after the operation has ended. The fan protects the
appliance from overheating.
The appliance must be cooled down after the operation has ended.
No action required.
▶
The fan continues to run briefly even after the operation has ended. The fan protects the
appliance from overheating.
The appliance must be cooled during and after operation.
No action required.
▶
All cooking functions are stopped when the door is opened.
Steam is not visible in every temperature range. The hotter the steam, the less visible it is.
No action required.
▶
In normal steam operation and steam combined operation, the condensation is collected by
the glass plate on the bottom and the grey drip trough in the bottom plate. It will not get into
the drip tray.
No action required.
▶
The drip tray is used only for the rinse cycle and descaling process, not for normal
steam operation and steam combined operation.
During rinsing and descaling, fine limescale particles are loosened from the boiler.
Check the water hardness setting.
1.
Run the descaling programme at the specified intervals.
2.
Descale the appliance as described in the instruction manual for your appliance.
▶
In steam combined operation, especially when combining 3 functions, only a small amount
of steam is used in some cases. This means that only a small amount of water is used from
the fresh water tank.
No action required.
▶
Troubleshooting en
31
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