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HOW TO USE THE
SIEMENS OPENSTAGE 20
SIP TELEPHONE

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Summary of Contents for Siemens OPENSTAGE 20

  • Page 1 HOW TO USE THE SIEMENS OPENSTAGE 20 SIP TELEPHONE...
  • Page 2 3-Way Navigator 1. To scroll up 2. To confirm entry or perform action 3. To scroll down...
  • Page 3 Function and Audio Keys 1. Disconnect Call 2. Repeat dialing 3. Activate or deactivate divert 4. Microphone on or off...
  • Page 4 Function and Audio Keys… Messages / Call Log Menu  Press envelope – press OK  User settings  Use  to select one of the  Following selections following:  Audio – Missed  Volumes and tones – Dialled ...
  • Page 5 Function & Audio keys… Loudspeaker On/Off Adjust speaker or ringer volume  + Increase volume  - Decrease volume • Loudspeaker can be used with or without handset (depending upon the situation)
  • Page 6: Transferring A Call

    Transferring a Call Active Call Active Call •  Consult? • Press the  (x2) (to discuss the call with the staff • Select blind transfer? member before transfer) (transfer the call without consulting the staff member) • Enter Extension – OK •...
  • Page 7: Basic Functionality

    Basic Functionality • Voicemail – 2555 • *22 – part of the device provisioning • *33 – Pickup Group referred to as hunting • Diverting ext - *10 • Diverting (own office and then ext) - *11...
  • Page 8: Basic Functions

    Basic Functions • To dial any number – Key in the number and press the button marked OK on the 3-way navigator wait for 7 seconds for automatic dialling of the dialled number to commence • Switchboard – Dial *9 and press OK on the navigator •...
  • Page 9 Basic Functions • Divert (first rings in your office and then to extension) – Dial *11 plus Extension Number and press OK on Navigator • Remove divert – Dial #11 and press OK on Navigator • Callback (if no answer of busy) –...
  • Page 10 FAULT REPORTING AND SERVICE REQUESTS Report all Service Requests per e-Mail to telecom@sun.ac.za...