About Other Features - Panasonic BL-C30 Installation Manual

Troubleshooting

2.9 About Other Features

Problem
ActiveX cannot • Security software disables the ActiveX installation.
be installed.
The firmware is • The firmware updating is not completed due to power off,
not updated. network failure or other causes.
*
1
Shortcut icon is • UPnP™ Windows component is not installed in Windows XP or
not displayed in Windows Me.
the My Network
Places folder.
You cannot • Ask the authorized Network Camera dealer.
solve problems.
All manuals and user guides at all-guides.com
Cause and Remedy
Close the security software, and install the ActiveX again.
Update the firmware again following the next procedures.
Disconnect the plug of the AC cord of the camera
from the outlet, and reconnect it again.
Enter the IP address on the web browser to access
the camera.
Is the Top page displayed?
Access the Setup page and click [Status].
Check the firmware version on the Status page.
Is the version updated?
See page 85 of the Operating Instructions on the Setup CD-
ROM about updating firmware.
Install UPnP™ Windows component in Windows XP or
Windows Me (see page 110 of the Operating Instructions on
the Setup CD-ROM).
Installation/Troubleshooting
No
Yes
Yes
Update the firmware*
The firmware update is completed.
No
1
.
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