MDC XT12DB 2021 Owner's Manual
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MDC XT12DB 2021 Owner's Manual

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XT12DB
HYBRID CARAVAN
OWNER'S MANUAL
EDITION: 2021 - Version 1
www.marketdirect.com.au
Phone: 1300 494 494
Copyright © Market Direct Group Pty Ltd 2021 All Rights Reserved

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  • Page 1 XT12DB HYBRID CARAVAN OWNER’S MANUAL EDITION: 2021 - Version 1 www.marketdirect.com.au Phone: 1300 494 494 Copyright © Market Direct Group Pty Ltd 2021 All Rights Reserved...

  • Page 2: Table Of Contents

    Vehicle Electrical Requirements ........8 Charging the Caravan ............20 Brake Controller ..............8 Solar Power ................20 Correct Vehicle Wiring for MDC Caravans ....8 Motor Vehicle ..............20 Trailer Lights ................9 Packing Up the Caravan ..........21 Charging Caravan While Driving ........9 Locks and Latches .............
  • Page 3 Connecting the Breakaway ........... 33 Selecting Tank Supply ............44 Connecting the Safety Chains ........33 Toilet Care and Maintenance ........45 Connecting the Electrics ..........33 Chemicals ................45 Care and Maintenance of the Caravan ...... 34 Moisture and Mould Protection ........46 Protection of Finishes ............
  • Page 4 Copyright © Market Direct Group Pty Ltd 2021 All Rights Reserved All files and information contained in this Owner’s Manual are copyright by Market Direct Group Pty Ltd, and may not be duplicated, copied, modified, or adapted, in any way without our written permission. Our Owner’s Manual may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos.

  • Page 5: My Xt12Db Hybrid Caravan

    BUILD DATE: TARE: ATM: TYRE SIZE: DEALER: DISCLAIMER: By receiving this handbook, you confirm there you have read and agree to all the terms and conditions and understood the use and maintenance care of MDC ® www.marketdirect.com.au Ph: 1300 494 494...

  • Page 6: Section 1. Introduction

    Off road caravanning is a rewarding way to travel and see our great country. Owning an MDC Caravan will afford you the opportunity to travel to remote places and stay in comfort. It is the intention of MDC for you to have the best possible owner experience and enjoy the great outdoors.
  • Page 7 Toe can be measured in linear units, at the front or rear of the tyre, or as an angular deflection. In the case of MDC products, the “toe in” is measured in millimetres at the front of the tyre from the chassis rail.

  • Page 8: Specifications

    Specifications SIZE (CLOSED WITH AC) 2180mm W x 5760mm L x 2590mm H SIZE (OPENED WITH AC) 5550mm W x 6265mm L x 3090mm H SIZE (CLOSED W/O AC) 2180mm W x 5760mm L x 2440mm H SIZE (OPENED W/O AC) 5550mm W x 6265mm L x 2940mm H STYLE 12’...

  • Page 9: Mdc Contact Details

    MDC Contact Details and Stores QUEENSLAND Brisbane Caboolture 3/711 Beaudesert Rd 4 Boeing Place Rocklea QLD 4107 Caboolture QLD 4510 NEW SOUTH WALES Sydney Newcastle 1/12 Avalli Road, Unit 1, 2364 Pacific Hwy Prestons NSW 2170 Heatherbrae NSW 2324 VICTORIA...

  • Page 10: Safety Information

    Caravan to sway and/or roll excessively left and right. The industry optimum ball weight on a caravan is between 9 and 11% of the total Caravan weight. MDC Caravans fit into this category and 10% should be used as the starting point.

  • Page 11: Jacking Your Caravan

    Jacking Your Caravan Your trailer is fitted with purpose built jacking points and from January 2021 supplied with a suitable jack. An appropriately rated bottle jack is an acceptable alternative, however when using the jacking point beneath the trailing arm ensure the jack is of a retracted height that will fit under the jacking point when the tyre is deflated. A suitably rated “High Lift”...

  • Page 12: Electrical Safety

    In all MDC products, the breakaway is powered by the house batteries in the caravan. For this purpose and Anderson plug connection is fitted to all MDC caravans on the drawbar. Your vehicle will need to be fitted with a power supply to a 50 amp Anderson plug near the towbar so the trailer can be connected.

  • Page 13: Trailer Lights

    2. 50 amp fuse or circuit breaker at the battery Notes: The Projecta IDC25 DC to DC controller fitted in your MDC trailer is programmed to favour the solar panel input exclusively until it drops below a threshold voltage input. By providing accessory power to the number 12 pin, the trigger for the IDC25 will be set off to take power from both the Anderson plug and the solar panels.

  • Page 14: Gas & Appliance Safety

    Gas & Appliance Safety Gas Certification Your Caravan has been supplied gas tested and certified. Any additions or alterations to the gas system must be performed by an authorised person and will require re-certification and testing. Also note any alterations may affect your warranty on both the system and appliances.

  • Page 15: Gas Appliance Safety

    • For gas cylinders stored in a dedicated LP Gas Locker ensure the locker is kept closed at all times unless changing or operating the cylinders. • Close cylinder valves when appliances are not in use or while refuelling is in progress. •...

  • Page 16: Ventilation And Flues

    Caution To use your inbuilt Truma hot water system, the external flue covers must be removed prior to starting the unit. Ventilation and Flues • Check all permanent ventilators, flues (if applicable) and vents to ensure they are clear, open and unrestricted. •...

  • Page 17: Diesel Heater Safety (Where Fitted As Option)

    Diesel Heater Safety (Where fitted as option) Important information before operating the diesel heater. • The diesel heater is designed for use in your caravan. • The heater is designed to heat the main living area of your caravan. Attempting to warm the additional annex area may be beyond the performance of the diesel heater unit.

  • Page 18: Using The Caravan

    Using the Caravan WARNING: BALL LOADING (DOWNWARD LOAD ON TOW HITCH) MUST NOT EXCEED 350KG OR THE MAXIMUM ALLOWABLE LOAD BY THE VEHICLE MANUFACTURER OR TOW BAR RATING, WHICH EVER IS THE LOWEST. Exceeding these limits may result in an accident causing serious injury or death and/or property damage.

  • Page 19: Effects Of Weight Distribution

    Effects of Weight Distribution The distribution of weight in a caravan can influence the handling and performance of the van. Overloading the front or rear may cause adverse handling and sway. Additionally, overloading the front or back can induce a pendulum effect that can cause dangerous sway and cause an accident.

  • Page 20: Pre-Trip Inspection

    Pre-Trip Inspection Tyres • Before any trip check the following • Correct tyre pressures • Tyres are in good condition free from damage and uneven wear. • Tread is of legal and acceptable depth. Wheel Nuts • Ensure wheel nuts are tensioned to the correct torque using a torque wrench. •...

  • Page 21: Setting Up The Caravan

    Setting Up the Caravan Finding a Suitable Spot When choosing a spot to set up your caravan, start with a flat area with no overhanging trees. Birds and bats occupying trees can defecate leaving droppings on your caravan that can damage paint and leaves and sap can also stain the coating.

  • Page 22: Electric Awning

    Electric Awning When extending the awning always support to front as it extends. Do not allow the awning to carry the full extended weight as this may damage the hinges. Support the end manually by hand or by using the extendable legs.

  • Page 23: Kitchen

    Kitchen Before sliding out kitchen, raise the pad bolt and turn to lock in the up position (Fig: 2) Push down blue latch on the slide mechanism and pull kitchen out. (Fig: 2a) When kitchen is extended fit the support leg into its receiver (Fig: 3) Extend support leg and secure locking screw (Fig: 3a) (Fig: 3) (Fig: 3a)

  • Page 24: Electrical Panel

    Electrical Panel Control Panel *Voltmeter will indicate battery voltage when idle or charge voltage when charging. * Amp meter will show current being used not charge current. Connecting to Mains Power The Projecta charger in your caravan is connected via the 15A exterior socket. To use site power, you will require a 15A power lead connected to a 15A outlet (figure 1).

  • Page 25: Packing Up The Caravan

    Packing Up the Caravan When packing down your caravan ensure the following: • All gas and electric appliances are turned off. • Gas is turned off at the gas bottle. • All loose items are secured and unable to move and damage themselves or the caravan. •...

  • Page 26: Truma Rapid Hot Water System

    Truma Rapid Hot Water System Operating Instructions General Safety *Read the included Truma operation manual supplied with you trailer. The use of upright gas cylinders from which gas is taken in the gas phase is mandatory for the operation of gas regulators, gas equipment and gas systems.

  • Page 27: Filling The Truma Ultrarapid With Water

    • Any work involving connection or interconnecting wiring must be carried out by a licensed electrician. If the mains cable (supply cord) is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. •...

  • Page 28: Pressure And Temperature Relief Valve

    Residues of frozen water can prevent filling if there is a frost. The water heater can be defrosted by switching on the heater for a short period (max. 2 minutes). Frozen pipes can be defrosted by heating the room. • If just the cold water system is being used, without water heater, the heater tank is also filled up with water.

  • Page 29: Switching On Gas Operation

    Switching On Gas Operation Never operate the heater without water in it! If the wall cowl is positioned close to an opening window (or hatch) – in particular directly under it – the window must remain closed when the water heater is in use (see warning plate). Removing The Cowl Cover •...

  • Page 30: Red Indicator Lamp "Fault

    Red Indicator Lamp “Fault” The red indictor lamp (a) lights up if there is a fault. For possible causes please refer to “Fault finding” on page 6. To unlock, switch off the appliance, wait 10 minutes, and switch on again. Maintenance Do not modify this appliance Servicing should only be carried out by authorised personnel.

  • Page 31: Water Heater Trouble Shooting

    Water Heater Trouble Shooting Gas Operation Symptom Cause Remedy When switching on, the heater does No 12 V DC supply voltage. Check the power supply (operation voltage min. not operate. 10.5 V). Check the Truma UltraRapid fuse (refer to maintenance “Fuses”). When switching on, the heater does –...

  • Page 32: Connecting The Hitch

    Towing the Caravan Connecting the Hitch Here is a short guide on how to safely use your coupling to couple and uncouple the trailer from the towing vehicle. Make sure the handbrake is applied prior to coupling and uncoupling. www.marketdirect.com.au Ph: 1300 494 494...
  • Page 33 Make sure the dust cap is securely connected to the bump cover. This is done by locating the rear lip on the dust cap onto the groove of the bump cover and then pushing it in a downward motion until the dust cover is secure (there should be a slight click when it has been assembled correctly) Test if the dust cover is connected to the bump cover by applying a slight upward force to the dust cover, it shouldn’t separate.

  • Page 34: Coupling

    Coupling STEP 1 Push down the button (1) and push the locking mechanism back (2). When the locking mechanism (2) is all the way back, release the button (1) locking the plate in place STEP 2 Offer up the tow pin to the coupling making sure the tow pin cover is removed and there is no visible debris on it. Locking plate should be in unlocked position as shown.
  • Page 35 STEP 3 Make sure the tow pin is seated inside the universal and the tow pin top is sticking out of the locking mechanism (see below). Press the button (1) to release the locking mechanism there will be an audible locking noise at which point the mechanism will return to the initial position as shown in step 1.

  • Page 36: Uncoupling

    Uncoupling STEP 1 Push down the button 1 and push the locking mechanism back 2. When the locking mechanism is all the way back release the button while holding the mechanism to ensure it does not spring back to the locked position. STEP 2 Lift the coupling up off the tow pin.

  • Page 37: Connecting The Breakaway

    Connecting the Breakaway The breakaway lanyard is connected to a simple switch on the drawbar. When connecting the lanyard to the tow vehicle it should be connected to a solid part of the vehicle. Do not incorporate its connection with the safety chains.

  • Page 38: Care And Maintenance Of The Caravan

    Care and Maintenance of the Caravan Protection of Finishes Paint: The paint coatings on your caravan are no different to that of your car in that they need regular care and maintenance. Washing: Only use mild detergents free of ammonia when washing your caravan. Always check the label to ensure the washing solution is nonabrasive, contains no ammonia or caustics.

  • Page 39: Corrosion Protection

    Corrosion Protection Reasonable steps should be made by the customer to protect the product from corrosion. Seaside areas, areas with high salt contents in soil and roads that are salted during snow conditions can greatly accelerate corrosion. When used in these areas the product should be thoroughly washed after use and unpainted metal surfaces should be coated in a suitable protectant.
  • Page 40 www.marketdirect.com.au Ph: 1300 494 494...

  • Page 41: Solar Panels

    Solar Panels Accumulated dirt and soiling can affect the performance of the solar panels. Panels should be cleaned as necessary to prevent this. Sealants around solar panel mounts should be checked annually to ensure they are in good condition. Sealants Roof sealants should be inspected ever6 months for condition.

  • Page 42: Caravan Body Maintenance

    Caravan Body Maintenance Locks and Latches Locks need regular maintenance to ensure they operate correctly and stay free from corrosion. Diligent use of WD40 or Inox will help in this regard. Both locks and latches need to be checked for adjustment to ensure correct seal compression.

  • Page 43: Handbrake

    Handbrake A correctly adjusted handbrake should raise 1/3 to ½ of the allowable range at the handbrake handle. Poorly adjusted handbrakes are dangerous. Under adjusted they may allow the trailer to roll and over adjusted can cause brake linings to drag and overheat the brakes while driving. Parking brakes are mechanically operated by cable means.

  • Page 44: Adjuster Automotive Type

    2020 Onwards Adjuster Automotive Type Adjusting the automotive style handbrake on later models is done as follows. To adjust the left and right side simultaneously: 1. Loosen locknut A 2. Turn shaft 1 clockwise, shortening the length exposed until desired adjustment achieved. 3.

  • Page 45: Hub Assembly

    Hub Assembly www.marketdirect.com.au Ph: 1300 494 494...

  • Page 46: Trailing Arm Bushes

    Trailing Arm Bushes www.marketdirect.com.au Ph: 1300 494 494...

  • Page 47: Spare Part Numbers

    Spare Part Numbers Hub & Suspension Components XT12DB Only Timken Bearing (inner & outer bearings) 25590 Bearing Cone (Inner and outer bearings) 25520 Bearing Seal 55 x 85 x 12mm 50 x 50mm square Poly Orange Bush YJJJ016 Steel Bush Insert 30 x 114mm YZCN002 Adjuster Cam YDS030...

  • Page 48: Plumbing And Toilet

    Plumbing and Toilet Truma Hot Water Heater Your Truma hot water system should be de-scaled every 6 to 12 months depending on use. See the trauma manual for details or view the video on the link below. Grey Water Tank To keep the grey water tank fresh and remove smells it should be emptied and flushed regularly.

  • Page 49: Toilet Care And Maintenance

    Aqua Kem Blue or Aqua Kem Green for better environmental performance. Cleaning Cassette Tank: “Cassette Tank Cleaner” is the recommended product for this application. Flush Water Tank: Only suitable for MDC models that have a toilet flush tank. ***Do not add to main water tanks! *** Thetford recommend “Aqua Rinse”...

  • Page 50: Moisture And Mould Protection

    Moisture and Mould Protection Condensation: Condensation is caused by a difference in ambient temperature and a surface creating a dew point. If the surface is sufficiently colder than the ambient temperature and there is a degree of humidity, condensation will form on the surface.

  • Page 51: Electrical

    Electrical Wiring Diagram www.marketdirect.com.au Ph: 1300 494 494...

  • Page 52: Trouble Shooting

    Trouble Shooting 240 Volt Trouble Shooting Problem Possible Cause Remedy No power to power points • Caravan not plugged into mains power. • Plug into mains power. • Faulty power lead • Test/replace lead. • RDC Device tripped • Reset RCD RDC Keeps Tripping •...

  • Page 53: Plumbing

    Plumbing Hot Water System Problem Possible Cause Remedy No power • Turned off at control panel. • Turn on at control panel. • Tripped breaker • Reset breaker Not lighting • Flue cover not removed • Remove flue cover. • No gas supply.. •...

  • Page 54: Driving Off Road

    Driving Off Road Towing your caravan off road adds many dimensions to the driver’s responsibilities and factors to be considered. When travelling remote always carry enough spare parts and supplies to cater for a “worst case scenario.” Always perform preventative maintenance and daily checks. Minimum trailer spares would consist of: •...

  • Page 55: Recommended Recovery Products

    Recommended Recovery Products Recovery points Do not attempt to recover via points that aren’t designated recovery point. You vehicle must be fitted with rated points that exceed the safe load of any recovery straps or tow straps being used. Hardware Shackles are an integral part of any recovery kit.
  • Page 56 Tyre repair kits are an excellent investment when travelling remote in the event you are unlucky enough to damage more tyres than you have spare. A compressor is a must have to reinflate your tyres after deflating for rough and corrugated roads. A tyre gauge is a must have to deflate your tyres to the correct pressure when travelling off road.

  • Page 57: Wheels And Tyres

    Wheels and Tyres Highway Your caravan is fitted with 16” wheels and 265/75 R16 Goodride Tyres. The tyres are a “Light Truck” tyre with a mud terrain tread and a maximum load rating on single axle of 1550kg at 80psi. See the tyre pressure recommendation chart on page 16.

  • Page 58: Travel Record

    Travel Record Your caravan service record booklet and logbook will help you keep track of kilometres travels and service records. Trip Name Date Km Start Km Finish Cumulative Km www.marketdirect.com.au Ph: 1300 494 494...
  • Page 59 Trip Name Date Km Start Km Finish Cumulative Km www.marketdirect.com.au Ph: 1300 494 494...

  • Page 60: Service Record

    Service Record 500 KM FIRST SERVICE CHECKED • Check hitch bolts to 90Nm. Hitch • Lubricate with high temp bearing grease Handbrake • Inspect and adjust handbrake Brakes & Bearings • Inspect and adjust brakes. Check bearings are well greased and crown nut is correctly tightened.
  • Page 61 Every 6 MONTHS / 5,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 62 12 MONTHS / 10,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 63 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...
  • Page 64 18 MONTHS / 15,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 65 24 MONTHS / 20,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 66 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...
  • Page 67 30 MONTHS / 25,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 68 36 MONTHS / 30,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 69 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...
  • Page 70 42 MONTHS / 35,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 71 48 MONTHS / 40,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 72 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...
  • Page 73 54 MONTHS / 45,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 74 60 MONTHS / 50,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 75 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...
  • Page 76 66 MONTHS / 55,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 77 72 MONTHS / 60,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 78 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...
  • Page 79 78 MONTHS / 65,000KM SERVICE CHECKED • Check hitch bolts to 90Nm Hitch Handbrake • Check cable and adjust if necessary Hand winch • Check brake function and webbing Suspension • Lubricate and check bushes for excess movement. • Torque bolts to 190Nm Brakes •...
  • Page 80 84 MONTHS / 70,000KM SERVICE CHECKED Chassis and Suspension • Inspect for damage and lubricate. Check bolt Torque to 90Nm Hitch Jockey Wheel • Inspect for condition and operation Breakaway • Check for correct operation. • Inspect lanyard and clip Drawbar •...
  • Page 81 Body • Inspect joint sealants inside and out. • Ensuite joints checked for damage and adhesion. • Inspect for soft spots on floor General fixings • Check all structural fixing are secure. Ventilation • Inspect for obstruction and vents operating correctly Fire Extinguisher •...

  • Page 82: Warranty Statement

    Warranty Statement These Warranty Terms form part of the contract between you and Market Direct Group Pty Ltd (ACN 115038 483) (“we” or “us”) for the purchase of your new Off-road Caravan or Camper Trailer. Please read these Warranty Terms carefully. Should you have any questions relating to this Warranty, then please contact us. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
  • Page 83 Any affiliates, representatives, associates, agents, suppliers, resellers or similar of ours have no authority to approve or deny warranty claims on behalf of us. We shall not be liable, (in part or whole) for any warranties, either express or implied, made by agents or resellers unless we give an express written agreement to be bound by such a warranty, and such liability shall be strictly limited to the extent of that written agreement.
  • Page 84 Any items sold as “factory seconds”, “ex-demonstration” or “damaged” items are sold on an “as is” basis. Due to the nature of such items, i.e being “ex-demonstration”, “factory seconds” or “damaged”, it is reasonable to expect that some imperfections or flaws may exist even where it is not initially apparent. While we will notify you of any defects or damage to such goods of which we are aware, you purchase the goods on notice that we may not be aware of all such defects and damage, and that the price you pay for the goods includes a discount to allow for the risk of you discovering further defects or damage.
  • Page 85 c) If you act or fail to act in a way which either prevents us from determining the true cause and extent of the subject of a claim, or which substantially constrains or limits our capacity to provide a remedy, this will adversely affect the handling of your claim.

  • Page 86: Supplier Details

    Supplier Details Dometic Thetford Australia https://www.dometic.com/en-au/au/contact-us Address: 41 Lara Way, Campbellfield VIC 3061 Phone: (03) 9358 0700 Email: infoaus@thetford.com.au Cruisemaster Leisure-Tec Australia Pty Ltd (Truma Hot Water) Address: 352B Bilsen Road, Geebung QLD 4034 50 Metrolink Circuit Campbellfield VIC 3061 Phone: (07) 3624 3800 Phone: 1300 072018 Email:...

  • Page 87: Guide To Video Library

    Guide to Video Library Handover Video Setup Tutorial Watch this handover tutorial prior to using the caravan Scan the code or go to for explanation of all the features and their correct use. https://youtu.be/5gcZ2Mea4H0 Scan code of go to https://youtu.be/55GvHh5TGdk Kitchen &...

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