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SPORTSOUND
500HD
®
AUDIO SYSTEM
INSTALLATION MANUAL
P1561
DD1798473
Rev 13
30 July 2021
201 Daktronics Drive
Brookings, SD 57006-5128
www.daktronics.com/support
800.325.8766

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Summary of Contents for Daktronics SPORTSOUND 500HD

  • Page 1 SPORTSOUND 500HD ® AUDIO SYSTEM INSTALLATION MANUAL P1561 DD1798473 Rev 13 30 July 2021 201 Daktronics Drive Brookings, SD 57006-5128 www.daktronics.com/support 800.325.8766...
  • Page 2 Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.
  • Page 3: Table Of Contents

    Table of Contents Introduction ���������������������������������������������������������������������������������������������������������������������������1 Important Safeguards ..........................1 Resources ..............................1 Daktronics Nomenclature ........................2 Sound System Components ������������������������������������������������������������������������������������������������3 Equipment Overview ...........................3 Sound Cabinet ............................3 Grille���������������������������������������������������������������������������������������������������������������������������������������������������3 Drivers ������������������������������������������������������������������������������������������������������������������������������������������������3 Control Enclosure..........................4 Fiber Conversion Box ..........................4 Audio Control Rack ..........................4 Signal Cables ............................4 Mechanical Installation �������������������������������������������������������������������������������������������������������5 Cabinet Installation ..........................5...
  • Page 4 Replacement Parts ..........................23 Sound Cabinet ��������������������������������������������������������������������������������������������������������������������������������23 Control Enclosure ���������������������������������������������������������������������������������������������������������������������������23 Fiber Conversion Box ���������������������������������������������������������������������������������������������������������������������24 Daktronics Exchange and Repair & Return Programs ����������������������������������������������������25 Exchange Program ..........................25 Repair & Return Program ........................26 Daktronics Warranty & Limitation of Liability ...................26 A Reference Drawings �����������������������������������������������������������������������������������������������������������27 Supplementary Manuals ����������������������������������������������������������������������������������������������������47...
  • Page 5: Introduction

    ® 500HD Audio System. For additional information regarding safety, installation, operation, or service, refer to the telephone numbers listed in Section 7: Daktronics Exchange and Repair & Return Programs (p�25). This manual is not specific to a particular installation. Important Safeguards Read and understand all instructions before beginning the installation process�...
  • Page 6: Daktronics Nomenclature

    2465 component is not found in the Replacement Parts (p�23), use 02/19/12 Rev. 1 the label to order a replacement. Refer to Section 7: Daktronics Exchange and Repair & Return Programs (p�25) if replacing or Figure 2: Part Label repairing any component.
  • Page 7: Sound System Components

    Sound System Components Equipment Overview The Sportsound 500HD audio system consists of the following elements: • Sound Cabinet • Control Enclosure Note: All products in this system are tested individually for product safety approval. • Fiber Conversion Box • Audio Control Rack •...
  • Page 8: Control Enclosure

    Refer to Fiber Conversion Box Connections (p�10) for more information about the fiber conversion box. Audio Control Rack The Sportsound 500HD audio system is compatible with all Daktronics standard control racks. Refer to the manual provided with the control rack for proper operation. Signal Cables Cable specifications are as follows: •...
  • Page 9: Mechanical Installation

    Mechanical Installation A qualified technician must install the Sportsound 500HD cabinet and control enclosure. It is the customer’s responsibility to ensure that a qualified structural engineer approves the mounting structure and any additional hardware needed to secure the cabinet. The cabinet must be installed no farther than 50' (15.2 m) behind the goal post and 40' (12.2 m) above grade for optimal audio coverage.
  • Page 10: Mount The Cabinet

    Figure 10. Figure 10: Eyebolt Plane Load Note: Daktronics assumes no liability for damages resulting from incorrect setup or lifting methods. Eyebolts are intended for lifting only. Do not attempt to permanently support the cabinet by the eyebolts or eyebolt holes.
  • Page 11: Mounting The Control Enclosure

    The Sportsound 500HD control enclosure (Figure 5) mounts toward the base of the display structure. The enclosure typically mounts on the backside of the support column(s) within 50' (15.2 m) of the sound cabinet.
  • Page 12: Electrical Installation

    System Riser; 500HD, Copper Signal Only ............DWG-4137275 DWG-980598 in Appendix A details power and signal connections between the fiber box, control enclosure, and sound cabinet of the Sportsound 500HD sound system. For installations without a fiber box, refer instead to DWG-4137275. Refer to Figure 11 for component and connection locations within the control enclosure and DWG-1115742, DWG-1115872, DWG-1115891, or DWG-1115896 for detailed wiring schematics.
  • Page 13: Power

    A minimum of 2-core, multimode 50-micron fiber optic cable must be run in conduit from the fiber conversion box location to the sound cabinet control enclosure (FPP2). Refer to Detail “D” of DWG-980598. If included with a Daktronics scoreboard or display, the sound system may share a fiber optic cable run, requiring additional cores.
  • Page 14: Grounding

    – must be electrically grounded. Only qualified individuals may perform electrical work, including verification of ground resistance. Daktronics is not responsible for improper grounding or damage incurred as a result of improper grounding. Grounding methods must meet the provisions of all applicable local and national codes.
  • Page 15 Analog Backup - SWT2 Power Supply - PWS1 Media Converter - FCC2 (To Control Enclosure) (A-2238) (A-2580) Analog to Digital Converter - ADC1 (A-2898) Fiber Splice Point - FPP1 (To Control Enclosure) Figure 15: Internal Fiber Conversion Box Connections & Components (Cover Open) Electrical Installation...
  • Page 16: Maintenance

    Slide the mandrel out of the tension clip to release the mesh. 3� Attach New Mesh When ordered through Daktronics, the mesh has a line with a series of tick marks printed on the front (Figure 17). These tick marks indicate the location of the tension clips and mandrels.
  • Page 17 a� Place a mandrel, smooth side up, centered on the tick mark. b� Fold the mesh around the mandrel. Ensure the groove in the mandrel is towards the inside of the mesh (Figure 18). c� Snap a tension clip over the mandrel and mesh (Figure 19).
  • Page 18: Control Enclosure Maintenance

    Control Enclosure Maintenance Performing preventative maintenance will ensure proper air circulation to internal components. How much maintenance is required depends on the surrounding environment. Filters One filter is located on the inside bottom door panel (Figure 22) and another is located in the hood above the door panel.
  • Page 19: Troubleshooting

    Refer to the Isolation Transformer Isolation transformer failure (ANALOG BACKUP enabled) Troubleshooting Guide (DD3417357), located online at www.daktronics.com/manuals. Open CobraNet Discovery Bad digital connection and check for errors. Refer to Muffled audio from cabinet System Testing (p�17).
  • Page 20 -20dB. Disconnect ground at isolation transformer in the control enclosure. Refer to Humming/buzzing from audio Audio System Humming Ground loop cabinet Troubleshooting (DD3448287), located online at www.daktronics.com/manuals. For more troubleshooting steps, refer to the appropriate audio control rack manual. Troubleshooting...
  • Page 21: Indicator Lights

    Use the audio system’s Monitor Application to verify all channels of amplifiers and drivers are functioning correctly. Refer to the Sportsound Amplifier Field Guide (DD3318172), available online at www.daktronics.com/manuals, for more information. 1� With a full-range audio source (music) playing at a moderate level through the system, click the Start Monitoring button.
  • Page 22 If the driver checks out fine, further troubleshooting of the system is required. Note: Daktronics speaker assemblies have drivers wired in parallel. Use the following chart when measuring the DC resistance of a harness. Refer to Figure 26 for harness connector pinout.
  • Page 23: Driver Replacement

    Driver Replacement High-Frequency Driver (A-2302) Tools Required: flathead screwdriver, 10mm wrench, silicone 1� Remove the rear access door on the side of the cabinet being serviced using the flathead screwdriver. 2� Identify bad driver(s) by following Driver Troubleshooting (p�17). 3� Remove the bad driver(s): a�...
  • Page 24: Low-Frequency Driver (A-1903)

    Refer to System Testing (p�17) for basic amplifier troubleshooting, or refer to the Sportsound Amplifier Field Guide (DD3318172), available online at www.daktronics.com/manuals, for more detailed troubleshooting procedures. b� Once it has been determined that there is a defective amplifier, contact Daktronics to order a replacement.
  • Page 25: Media Converters

    Position the amplifier and use a #2 screwdriver to reinstall the machine screws. 6� Follow the Sportsound Amplifier Field Guide (DD3318172) to verify that the correct firmware has been loaded by Daktronics Customer Service. All amplifiers present should have the firmware verified and updated to the most current version available.
  • Page 26: Verifying Network Activity

    Verifying Network Activity P1 LED will light amber to indicate the switch has power. Refer to Figure 33-1. If this • LED does not light: • Verify proper connections to power supply (Red to V1+, Black to V1-). • Verify power supply is supplying 24 VDC. •...
  • Page 27: Verifying Network Activity

    Caution! Ensure sound cabinet is OFF during this test or damage to drivers will occur! Output a 1 kHz sine wave between 0.5 VAC–1 VAC from the mixer (go to http://dakfiles. daktronics.com/downloads/Audio/CD Test Tones/1kHz Sine Wave.wav). Measure the AC Voltage with a digital multi-meter placed between the positive and negative terminals of the male XLR connector.
  • Page 28: Fiber Conversion Box

    24 VDC Power Supply A-2238 Industrial Media Converter / Ethernet Switch, 5 Port A-2580 Converter; Analog to Digital with CobraNet A-2898 Refer to Section 7: Daktronics Exchange and Repair & Return Programs (p�25) for information on exchanging or returning parts. Troubleshooting...
  • Page 29: Daktronics Exchange And Repair & Return Programs

    Fill out and attach the enclosed UPS shipping document. c� Ship the part to Daktronics. 3� The defective or unused parts must be returned to Daktronics within 5 weeks of initial order shipment� If any part is not returned within five (5) weeks, a non-refundable invoice will be presented to the customer for the costs of replenishing the exchange parts inventory with a new part.
  • Page 30: Repair & Return Program

    Repair & Return Program For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a part for repair, follow these steps: 1� Call Daktronics Customer Service� United States & Canada: 1-800-DAK-TRON (325-8766) Outside the U.S. & Canada: +1-605-275-1040 2�...
  • Page 31: A Reference Drawings

    Refer to Resources (p�1) for information regarding how to read the drawing number. Any contract-specific drawings take precedence over the general drawings. Reference Drawings: Engineering Specification; Sportsound 500HD ..........DWG-969776 System Riser; 500HD .................... DWG-980598 SS500HD Mounting w/ Pole Clamp Displays ............ DWG-982267 Mesh Layout;...
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  • Page 33 ON SIDES AND BACK. NOTES: 1.0 REFERENCE 1.1 REFER TO DAKTRONICS DRAWING: 1561-E10C-982267 FOR SPORTSOUND 500HD MOUNTING W/ POLE CLAMPED DISPLAYS. 1.2 REFER TO DAKTRONICS DRAWING: (2) REAR ACCESS DOORS FOR SERVICE 1561-E10B-992088 FOR SIDE PANEL MOUNTING OF INTERNAL COMPONENTS IN CABINET.
  • Page 34 9: AMP2 HF+ GRN A314 21 AUG 18 ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF SEE REV10 FOR ENTIRE REVISION HISTORY DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. 10: AMP2 HF- BLK A314 COPYRIGHT 2018 DAKTRONICS, INC. (USA) DATE:...
  • Page 35 3'-0" 3'-0" 1.2 REFER TO DAKTRONICS DRAWING: 1561-E10B-992088 FOR SIDE PANEL/TRUSS MOUNTING DETAILS. 1.3 REFER TO DAKTRONICS RISER DIAGRAM FOR ALL ELECTRICAL 1'-1 5/8" POWER AND DATA SPECIFICATIONS. FRONT OF TUBE FLUSH 1.4 THE SHOWN SYSTEM IS PROVIDED TO ASSIST WITH ESTIMATING...
  • Page 36 REQUIRMENTS. THIS DRAWING ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY ANY MEANS WITHOUT THE BROOKINGS, SD 57006 EXPRESSED WRITTEN CONSENT OF DAKTRONICS, INC. 4 JUN 12 ADDED MESH PART NUMBER AND REV TO DRAWING COPYRIGHT 2011 DAKTRONICS, INC. DO NOT SCALE DRAWING...
  • Page 38 TYP. 1.2 REFER TO DAKTRONICS DRAWING: 1561-E10C-982267 FOR SPORTSOUND 500HD MOUNTING DETAILS AND RECOMMENDED STRINGER SIZE. 3/16 GRADE 1.3 REFER TO DAKTRONICS RISER DIAGRAM FOR ALL ELECTRICAL TYP. GRADE GRADE POWER AND DATA SPECIFICATIONS. 0' 0" 1.4 THE SHOWN SYSTEM IS PROVIDED TO ASSIST WITH...
  • Page 39 BY CUSTOMER. CONTROL SPORTSOUND 500HD ENGINEERING SPECIFICATIONS. TYPICALLY HIDDEN ENCLOSURE 1.2 REFER TO DAKTRONICS RISER DIAGRAM FOR ALL BEHIND SCOREBOARDS/ADS ELECTRICAL POWER AND DATA SPECIFICATIONS. FIBER OPTIC CABLE-6 CORE FROM FRONT. 1.3 THE SHOWN SYSTEM IS PROVIDED TO ASSIST WITH...
  • Page 40 THE CONCEPTS EXPRESSED AND DETAILS SHOWN ON THIS DRAWING ARE CONFIDENTIAL AND PROPRIETARY. DO NOT PLATFORM ATTACHMENT REPRODUCE BY ANY MEANS WITHOUT THE EXPRESSED WRITTEN CONSENT OF DAKTRONICS, INC. PLATFORM COPYRIGHT 2011 DAKTRONICS, INC. TYP @ ENDS (SEE DETAIL B) DAKTRONICS AUDIO SYSTEMS 2"...
  • Page 41 THE CONCEPTS EXPRESSED AND DETAILS SHOWN ON THIS DRAWING W-1094; 18AWG RED ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. W-1092; 18AWG BLACK COPYRIGHT 2021 DAKTRONICS, INC. (USA) SPORTSOUND SYSTEMS W-1054;...
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  • Page 43 THE CONCEPTS EXPRESSED AND DETAILS SHOWN ON THIS DRAWING ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY ANY MEANS WITHOUT THE EXPRESSED WRITTEN CONSENT OF DAKTRONICS, INC. COPYRIGHT 2012 DAKTRONICS, INC. DAKTRONICS AUDIO MID/HIGH SPEAKER ADJUSTMENT CHART; 500HD DISTANCE B...
  • Page 44 ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY W-1092; 18 AWG BLACK 27 JUL 18 ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. W-1094; 18 AWG RED COPYRIGHT 2016 DAKTRONICS, INC. (USA) CHANGED 0M-943828, TB-1058, TB-1075 TO A-3482091...
  • Page 45 ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY W-1092; 18 AWG BLACK 27 JUL 18 ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. W-1094; 18 AWG RED COPYRIGHT 2016 DAKTRONICS, INC. (USA) CHANGED 0M-943828, TB-1058, TB-1075 TO A-3482091...
  • Page 46 ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY 15 NOV 16 ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. 0A-1127-0238; 18 AWG LACED RED/BLK COPYRIGHT 2016 DAKTRONICS, INC. (USA) CHANGED FAN FROM B-1046 TO B-1094...
  • Page 47 ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY 15 NOV 16 ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. 0A-1127-0238; 18 AWG LACED RED/BLK COPYRIGHT 2016 DAKTRONICS, INC. (USA) CHANGED FAN PART NUMBER FROM B-1046 TO B-1094...
  • Page 48 THE CONCEPTS EXPRESSED AND DETAILS SHOWN ON THIS DRAWING ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. 1/2 - 13 X 3.00 BOLT @4 COPYRIGHT 2016 DAKTRONICS, INC. (USA)
  • Page 49 ARE CONFIDENTIAL AND PROPRIETARY. DO NOT REPRODUCE BY 9: AMP2 HF+ GRN A314 ANY MEANS WITHOUT THE EXPRESS WRITTEN CONSENT OF DAKTRONICS, INC. OR ITS WHOLLY OWNED SUBSIDIARIES. 10: AMP2 HF- BLK A314 COPYRIGHT 2019 DAKTRONICS, INC. (USA) SPORTSOUND SYSTEMS PROJECT: SYSTEM RISER;...
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  • Page 51: B Supplementary Manuals

    • When viewing a digital copy of this manual from www.daktronics.com/manuals, click on the appropriate manufacturer link below to view a component’s manual. If the link is broken, visit the manufacturer’s website or perform a web search for the component model number.
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  • Page 53: C Daktronics Warranty & Limitation Of Liability

    Daktronics Warranty & Limitation of Liability This section includes the Daktronics Warranty & Limitation of Liability statement (SL-02374)� Daktronics Warranty & Limitation of Liability...
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  • Page 55 Warranty Coverage. Daktronics warrants to the original end user (the “End User”, which may also be the Purchaser) that the Equipment will be free from Defects (as defined below) in materials and workmanship for a period of one (1) year (the “Warranty Period”). The Warranty Period shall commence on the earlier of: (i) four weeks from the date that the Equipment leaves Daktronics’...
  • Page 56 In no event shall Daktronics be liable for loss, damage, or injury of any kind or nature arising out of or in connection with this Warranty in excess of the Purchase Price of the Equipment. The End User’s remedy in any dispute under this Warranty shall be ultimately limited to the Purchase Price of the Equipment to the extent the Purchase Price has been paid.
  • Page 57 For End User’s protection, in addition to that afforded by the warranties set forth herein, End User may purchase extended warranty services to cover the Equipment. The Extended Service Agreement, available from Daktronics, provides for electronic parts repair and/or on-site labor for an extended period from the date of expiration of this warranty. Alternatively, an Extended Service Agreement may be purchased in conjunction with this Warranty for extended additional services.
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