Table of Contents
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Table of Contents
Related Manuals for VeriFone T650m
Summary of Contents for VeriFone T650m
- Page 1 T650m Installation Guide Verifone Part Number DOC560-041-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
ONTENTS ........5 R EF AC E Audience. - Page 4 H AP T ER Verifone Service Service Returns ..........27...
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Page 5: Preface
Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem in device installation. Related To learn more about the T650m, refer to the following set of documents: Documentation VPN - DOC560-040-EN T650m Certifications and Regulations VPN - DOC560-042-EN T650m Quick Installation Guide... -
Page 6: Conventions And Acronyms
Acronym Definitions Acronym Definitions Alternating Current Acorn RISC Machine Europay MasterCard and VISA Liquid Crystal Display Near Field Communication Merchandise Return Authorization Payment Card Industry PIN Entry Device Personal Identification Number Universal Serial Bus Verifone Part Number T650 NSTALLATION UIDE... -
Page 7: Device Overview
HAPTER Device Overview The Verifone T650m device is a powerful all-in-one mPOS solution, which allows electronic payment transactions to be processed. This payment processing solution with a fully integrated POS can scan barcodes, QR codes, and products with the help of an integrated camera. -
Page 8: Performance And Durability
EVICE VERVIEW Features and Benefits • Touchscreen for icon-based applications or electronic signature capture support. • Magnetic stripe card reader for optimal card reading. • Audio jack to facilitate accessibility for the visually impaired. Performance and • Fast transactions due to powerful 1.1 GHz ARM Cortex A7 quad-core Durability processor. -
Page 9: Hapter
Device Location The following are the guidelines for selecting an ideal location for the device. Ease of Use • The T650m portable solution is a lightweight powerhouse that is styled to easily fit in hand and go where you go. •... -
Page 10: Personal Security Considerations
EVICE ETUP Inside the Shipping Carton Personal Security The T650m can be used as a handover device. Always exercise extreme caution Considerations when conducting transactions especially during PIN entry. • Hand over the T650m directly to the cardholder for PIN entry. - Page 11 If any device is found to have been tampered with, please remove it from service immediately, keep it available for a potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support.
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Page 12: Device Features
Front Panel The front panel offers the following features: • The T650m device has a colored touch screen display. • A smart card reader is built into the device to process smart card-based debit or credit transactions. For directions on how to use a smart card, see... -
Page 13: Sim/Sam Card
EVICE ETUP SIM/SAM Card SIM/SAM Card When you first receive your T650m, you may need to install SIM and SAM cards, or you may need to replace old cards. Observe standard precautions when handling electrostatically sensitive devices. CAUTION Electrostatic discharges can damage this equipment. Verifone recommends using a grounded anti-static wrist strap. -
Page 14: Examining Connection Port
Figure 4 T650m Primary USB-C Port Using the The T650m device uses a Li-Ion battery. The internal logic of the battery prevents Battery both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable). -
Page 15: Manual Shutdown
Touch the "Off" selection to turn off. NOTE The screen is blank when the device has no power. Connecting the Connect the T650m device to the provided USB cable and insert the other end Terminal Power into any USB charger head for initial charging. Pack... -
Page 16: Charging Base
EVICE ETUP Charging Base Insert the USB-C to the T650m and USB-A port to the power supply or Desktop. To Connect the Terminal Power Supply Figure 5 T650m Power Supply Connection To protect against possible damage caused by lightning strikes and electrical surges, consider installing a power surge protector. -
Page 17: Battery Life
EVICE ETUP Using the Smart Card Reader Battery Life Charging and discharging the battery will cause normal wear on the battery. Li-Polymer and Li-Ion batteries must be recycled or disposed of WARNING properly as per local guidelines/regulations. Using the Smart Insert the smart card to proceed with the EMV transaction. -
Page 18: Ctls Transaction
Using Magnetic Stripe Card Swipe the card through the magnetic card reader. CTLS The T650m supports contactless credit or debit card transactions. To perform a Transaction contactless transaction, gently tap the card or hold the card against the surface of the display. -
Page 19: Accessories And Documentation
Accessories and Documentation Accessories and Verifone produces the following accessories and documentation for the Documentation T650m device. When ordering, please take note of the part number. • Verifone online store at www.estore.verifone.com • USA – Verifone Customer Development Center, 1-800-837-4366, Monday to Friday, 7 A.M. - Page 20 EVICE ETUP Accessories and Documentation THIS PAGE IS INTENTIONALLY LEFT BLANK T650 NSTALLATION UIDE...
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Page 21: Specifications
HAPTER Specifications This chapter discusses the power requirements and dimensions of the T650m device. Processor Quad-core Cortex A7 1.1 GHz • Memory 2GB/16GB • Optional 1GB/8GB • 32GB Micro SD memory expansion • Display 5.0" display • Color LCD | 1280 x 720 HD resolution •... - Page 22 PECIFICATIONS Dimensions Length: 157mm (6.1") • Width: 78mm (3.0") • Height: 16mm • Weight: 271 gms • Security PCI PTS 6.X approved • Power adaptor Input: 110V~240V/50~60Hz/0.5A • Output: 5V DC/2A • Battery 3.7V, 2800mAh • SIM/SAM 1x SIM + 1 x SAM or 2 x SIMs •...
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Page 23: Hapter
HAPTER Maintenance and Cleaning The T650m device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 24: Additional Safety Information
If the unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process. -
Page 25: Magnetic Stripe Cleaning
MSR reading problems. MSR can be cleaned using commercially available card reader cleaning cards or using recommended Verifone cleaning card (PN 02746-02). If using a commercially available cleaning card use ONLY an approved MSR... - Page 26 AINTENANCE AND LEANING Additional Safety Information THIS PAGE IS INTENTIONALLY LEFT BLANK T650 NSTALLATION UIDE...
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Page 27: Hapter
Address the Subject box with to “Verifone MRA Dept.” • Reference the model and part number in the Note box. NOTE One MRA number must be issued for each device you return to Verifone, even if you are returning several devices of the same model. T650 NSTALLATION... - Page 28 • Assigned MRA number(s). • Verifone serial number assigned to the device you are returning for service or repair (serial numbers are located at the bottom of the unit). • Shipping documentation, such as air bill numbers that can be used to trace the shipment.
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Page 29: Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to help you install and configure your T650m successfully. Typical examples of malfunction you may encounter while operating your T650m device and steps you can take to resolve them are listed in this chapter. -
Page 30: Blank Display
• If the display does not show correct or readable information, then check all the cable connections. If the problem persists, then contact your local Verifone representative for assistance. Keypad Does... - Page 31 ROUBLESHOOTING UIDELINES Transactions Fail to Process THIS PAGE IS INTENTIONALLY LEFT BLANK T650 NSTALLATION UIDE...
- Page 32 Verifone, Inc. 1-800-Verifone www.verifone.com T650m Installation Guide Verifone Part Number DOC560-041-EN-A, Revision A...
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