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Summary of Contents for VeriFone T650T
- Page 1 T650T Installation Guide Verifone Part Number DOC560-030-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Wireless Transaction ......... . 26 T650T I... - Page 4 Transactions Fail To Process ........38 T650T I...
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Page 5: Preface
Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines, should you encounter a problem during the device installation. Related To learn more about the T650T, refer to the following set of documents: Documentation VPN -DOC560-031-EN-A T650T Certifications and Regulations VPN -DOC560-032-EN-A T650T Quick Installation Guide... -
Page 6: Conventions And Acronyms
Acorn RISC Machine Europay MasterCard and VISA Liquid Crystal Display Near Field Communication Merchandise Return Authorization Payment Card Industry PIN Entry Device PSAM Purchase Security Application Module Personal Identification Number Universal Serial Bus Verifone Part Number T650T I NSTALLATION UIDE... -
Page 7: Device Overview
HAPTER Device Overview The Verifone T650T device is a powerful countertop device, 4G LTE, provides a dedicated cellular IP connection with strong battery backup, ensures uninterrupted transaction flow in the event of power failure. It is a single integrated hardware and software solution to drive booking applications, navigation application, VoIP, card payment acceptance, APMs, and an integrated printer. - Page 8 USB-A Host port • Camera/Barcode 0.3 MP (Front camera) • Scan 5.0 MP (Rear camera) • QR/Barcode Scanner • Dimensions Length: 211 mm • Width: 84 mm • Height: 72 mm • Weight: 456 g • T650T I NSTALLATION UIDE...
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Page 9: Features And Benefits
Audio jack to facilitate accessibility for the visually impaired. Performance and • Fast transactions due to powerful ARM Cortex A7 1.1 GHz quad-core Durability processor. • Rounded corners and drop resistant to less than 1m on concrete floor to minimize breakage. T650T I NSTALLATION UIDE... -
Page 10: Security
Simple, plug-and-play installation for locations that need short- Technology range wireless capability. Eddystone and iBeacon profiles are also supported. • Dual band Wi-Fi. Connectivity • 4G LTE/WiFi; 5 GHz + 2.4 GHz/Bluetooth • Ethernet, USB-C/ USB-A/ serial RS-232 T650T I NSTALLATION UIDE... -
Page 11: Hapter
Contactless Avoid having metallic objects in proximity of the contactless antenna. If you need Considerations to mount the device onto a vertical or inclined surface, use Verifone approved stand. CAUTION Using an enclosed metal frame or mount may negatively affect contactless performance. -
Page 12: Inside The Shipping Carton
PIN-entry process difficult. • Position in-store security cameras so that the PIN-entry keypad is not visible. Verifone also recommends instructing the cardholder regarding safe PIN-entry. This can be done with a combination of: • Signage on the PED •... -
Page 13: Device Features
If any device is found to have been tampered with, please remove it from service immediately, keep it available for potential forensics investigation, and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support. -
Page 14: Connection Ports
The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, Ports USB-C and DC power. Connecting Cables To connect required cables and other devices: and Other Devices Remove cable cover as shown below. Removing Cable Cover Figure 3 T650T I NSTALLATION UIDE... -
Page 15: Sam Card
Route the cable through the cable cover first, as shown in the picture. SAM CARD When you first receive your T650T device, you may need to install one or more SAM cards, or you may need to replace old cards. You may need to install one or two Multiple Security Access Module cards or replace an old one. -
Page 16: Removing The Battery Cover
Remove the cable cover of the unit. Insert the SIM/SAM cards. Carefully slide the cards one at a time into the slots until fully inserted. The correct orientation of the SIM/SAM card is as indicated in figure 5. Close the cable cover. T650T I NSTALLATION UIDE... -
Page 17: Initial Battery Charging
To replace SIM/SAM card, gently slide out the old SIM/SAM card before inserting a new one. Initial Battery After unpacking your T650T device, connect the power pack to the unit for eight Charging hours or until fully charged. The battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. -
Page 18: Using The Battery
Activates when the battery is left in an unused device for extended periods. • The battery provides power to the security circuit when the T650T device has no external power source. • Li-ion batteries are not affected by shallow charging. -
Page 19: Charging The Battery
Insert the USB-C plug into the USB-C port of the wireless charging accessory. Plug the AC power pack into a wall outlet or powered surge protector. Set the rear cover of the Folio-equipped T650T device against the front face of the wireless charger. -
Page 20: Examining Connection Port
Examining The device has dedicated input/output connectors: Ethernet, RS-232, USB-A, Connection Port USB-C and DC power. Insert the power supply cable to the T650T device and plug the other end to the To Connect the Terminal Power power supply. Supply... -
Page 21: To Connect The Terminal To A Pc
EVICE ETUP Examining Connection Port Insert the RS-232 cable to the T650T device and to the PC. To Connect the Terminal to a PC Connecting to a PC Figure 8 Insert the Ethernet cable to the T650T device and to the socket. - Page 22 EVICE ETUP Examining Connection Port Connecting Ethernet Port Figure 9 Insert the USB-A cable to the T650T device and to the external PINpad (P400). To Connect the Device to the External PINpad USB-A Connecting to an External PINpad Figure 10...
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Page 23: Manual Startup
Install a paper roll before you can start transactions that require a receipt. Roll in Device The T650T stand uses a roll of 58 mm x 50 mm, single-ply, thermal-sensitive paper. A pink out-of-paper indicator line appears on the edge of the paper before the end of the roll. -
Page 24: Using The Smart Card Reader
(See below Figure 11). Remove any partial roll of paper in the tray. Steps to Install a Paper Roll in T650T Figure 12 Loosen the glued leading edge of the new paper roll or remove the protective strip. -
Page 25: Using The Magnetic Card Reader
To ensure a proper read of the magnetic swipe card, insert the magnetic card Credit Card from the side of the device, as shown in the illustration below. Transaction Using Magnetic Stripe Card Figure 14 Swipe the card through the magnetic card reader. T650T I NSTALLATION UIDE... -
Page 26: Ctls Transaction
Using the CTLS Reader Figure 15 Camera/QR The T650T device extends the use of the countertop device by providing the Code Reader capabilities for barcode and OCR scanning. Wi-Fi/BT The T650T device includes an integrated WLAN RF transceiver for Wireless LAN... -
Page 27: Accessories
EVICE ETUP Accessories and Documentation Accessories Verifone Certified Power Adapter PWR560-002-00-A PN 02746-02 Verifone MSR Cleaning Kit Documentation VPN -DOC560-031-EN-A T650T Certifications and Regulations VPN -DOC560-032-EN-A T650T Quick Installation Guide T650T I NSTALLATION UIDE... - Page 28 EVICE ETUP Accessories and Documentation THIS PAGE IS INTENTIONALLY LEFT BL ANK T650T I NSTALLATION UIDE...
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Page 29: Specifications
HAPTER Specifications This chapter discusses the power requirements and dimensions of the T650T device. Power Rating • Input power rating: 9V DC, 2.5A Temperature • Operating Environment: • Temperature: -10° C to 50° C (14° F to 122° F) •... -
Page 30: Audio Jack
High-speed thermal printer: 30 lps • Paper roll: Max 58 mm Length x Max 40 mm Diameter Camera • 5 MP (front QR/Barcode Scanner) • Embedded forward facing camera - 5MP • Front facing camera - 2MP • LED torch T650T I NSTALLATION UIDE... -
Page 31: Hapter
HAPTER Maintenance and Cleaning The T650T device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 32: Additional Safety Information
If unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics, or cleaning process. -
Page 33: Magnetic Stripe Cleaning
MSR reading problems. MSR can be cleaned using commercially available card reader cleaning cards or using recommended Verifone cleaning card (PN 02746-02). If using a commercially available cleaning card use ONLY an approved MSR... - Page 34 AINTENANCE AND LEANING Additional Safety Information THIS PAGE IS INTENTIONALLY LEFT BL ANK T650T I NSTALLATION UIDE...
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Page 35: Hapter
NOTE representative for assistance regarding service, return, or replacement of devices and accessories. Get the following information from the printed labels at the back of each T650T device to be returned: • Product ID, including the model and part number. For example, “T650T”... - Page 36 • Reference the model and part number in the Note box. NOTE One MRA number must be issued for each T650T device you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned.
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Page 37: Troubleshooting Guidelines
The troubleshooting guidelines provided in the following section are included to help you install and configure your T650T successfully. Typical examples of malfunction you may encounter while operating your T650T device and steps you can take to resolve them are listed in this chapter. -
Page 38: Blank Display
• If the display does not show correct or readable information, then check all the cable connections. If the problem persists, then contact your local Verifone representative for assistance. Keypad Does... - Page 39 ROUBLESHOOTING UIDELINES Transactions Fail to Process THIS PAGE IS INTENTIONALLY LEFT BL ANK T650T I NSTALLATION UIDE...
- Page 40 Verifone, Inc. 1-800-Verifone www.verifone.com T650T Installation Guide Verifone Part Number DOC560-030-EN-A, Revision A...
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