VeriFone TRANZ 330 Quick Reference Manual

VeriFone TRANZ 330 Quick Reference Manual

Fepret3 retail/direct marketing etc type 7 application
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TRANZ 330
QUICK REFERENCE GUIDE
F E P R E T 3
R E TAIL/DIRECT MARKETING
ETC TYPE 7 APPLICAT I O N

Credit Sale

1
Press ONE key on the Te r m i n a l .
If debit is activated, choose CREDIT when prompted
to select sale type.
2
Swipe card through vertical slot as shown on terminal*
* If the magnetic stripe cannot be read by the terminal, a
sales slip must be imprinted with the credit card info r m a t i o n
to verify that the card was present at the time of the
transaction. Failure to imprint the card may result in a
chargeback.
For manual entry:
• Key in card number and press ENTER.
• Key in card expiration date press ENTER.
(Example: for December 2001, enter 1201.)
Operator ID:(Optional prompt)
• Key information, press ENTER.
3
Key in dollar amount of transaction, then press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
• Tax Amount. Key the appropriate information, press ENTER.
•Invoice Number. Key the appropriate information, press E N T E R .
• Recurring Y/N? (Press 9 for yes, 6 for no.)
•Phone Order Y/N? (Press 9 for yes, 6 for no.)
(If yes refer to AVS instructions.)
• Card Present Y/N? (Press 9 for yes, 6 for no.)
(If yes refer to AVS instructions.)
• Purchase ID. Key the appropriate information, press ENTER.
•Customer Code. Key the appropriate information, press E N T E R .
4
Transaction complete.
Terminal displays transaction response (see "Response Codes" below).
Receipt prints if transaction is approved.
• H ave customer sign receipt and place in cash register draw e r.

Credit Return/Refund

1
Press TWO key on the terminal.
If debit is activated, choose CREDIT when prompted to
select refund type.
2
Swipe card through vertical slot as shown on terminal*.
For manual entry:
• Key in card number and press ENTER.
• Key in card expiration date press ENTER.
(Example: for December 2001, enter 1201.)
Operator ID:(Optional prompt)
• Key information, press ENTER.
3
Key in refund amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Tax Amount. Key the appropriate information, press ENTER.
• Invoice Number. Key the appropriate information, press ENTER.
• Purchase ID. Key the appropriate information, press ENTER.
• Customer Code. Key the appropriate information, press ENTER.
4
Transaction complete - Return/Refund captured.
After Return/Refund is captured, terminal prints copy of
Return/Refund voucher.
• H ave customer sign receipt and place in cash register draw e r.

Credit Ticket Only

When given an approval code by an operator, you must
complete a Credit Ticket Only transaction to enter item
into terminal and print receipt for customer to sign.
1
Press FIVE key on the terminal.
Manually enter card information.
• Key in card number and press ENTER.
• Key in card expiration date and press ENTER.
(Example: for December 2001, enter 1201.)
Operator ID:(Optional prompt)
• Key information, press ENTER.
2
Key in dollar amount of transaction,then press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Tax Amount. Key the appropriate information, press ENTER.
• Invoice Number. Key the appropriate information, press ENTER.
• Phone Order Y/N? (Press 9 for yes, 6 for no.)
• Enter authorization code.
•Total Auth Amount. Key the appropriate information, press ENTER.
• AVS Response. Key the appropriate information, press ENTER.
• ACI. Key the appropriate information, press ENTER.
• Order Number. Key the appropriate information, press ENTER.
• TID. Key the appropriate information, press ENTER.
• Purchase ID. Key the appropriate information, press ENTER.
• Customer Code. Key the appropriate information, press ENTER.
3
Transaction complete - Ticket Only captured.
After Ticket Only is captured, terminal prints merchant copy of
Ticket Only voucher.

Debit Sale

1
Press ONE key on the terminal.
Choose DEBIT when prompted to select sale type.
2
Key in Debit Sale amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
•Tax Amount? Key the appropriate information, press ENTER.
3
Swipe card through vertical slot as shown on terminal.
(All debit card transactions must be swiped; debit card
numbers may not be entered manually.)
4
Customer enters PIN to complete transaction.
NOTE: Customer must key in private Personal Identification
Number on PIN pad and press ENTER.
• Operator ID: Key the appropriate information, press ENTER.
•Invoice Number. Key the appropriate information, press E N T E R .
5
Transaction complete.
Terminal displays transaction response (see "Response Codes" below).
Receipt prints if transaction is approved.
• H ave customer sign receipt and place in cash register draw e r.

Debit Return/Refund

1
Press TWO key on the terminal.
Choose DEBIT when prompted to select Sale type.
2
Key in Debit Refund amount and press ENTER.
NOTE:Prompting messages vary based on card type
and setup. Terminal may display the following prompts:
• Tax Amount? Key the appropriate information, press ENTER.
3
Swipe card through vertical slot as shown on terminal.
(All debit card transactions must be swiped; debit card
numbers may not be manually entered.)
4
Customer enters PIN to complete transaction.
NOTE: Customer must key in private Personal Identification
Number on PIN pad and press ENTER.
• Operator ID: Key the appropriate information, press ENTER.
•Invoice Number. Key the appropriate information, press E N T E R .
5
Transaction complete. Return/Refund captured.
After Return/Refund is captured, terminal prints copy of
Return/Refund voucher.
• H ave customer sign receipt and place in cash register draw e r.

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Summary of Contents for VeriFone TRANZ 330

  • Page 1 Credit Return/Refund Transaction complete - Ticket Only captured. TRANZ 330 After Ticket Only is captured, terminal prints merchant copy of QUICK REFERENCE GUIDE Ticket Only voucher. Press TWO key on the terminal. Debit Sale If debit is activated, choose CREDIT when prompted to select refund type.
  • Page 2 Terminal Responses Address Verification ( AVS ) Additional Terminal Functions These procedures generally are used for manual entries, D e f i n i t i o n s : Void A Credit Transaction. mail orders,telephone orders and other transactions in w h i ch a credit card is not present.

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