Ethernet Service Port Procedures - Dell PowerVault LTO User Manual

Ethernet Service Port procedures

Updating the drive firmware by using the Ethernet interface
Note: The drive uses a limited version of FTP protocol to communicate on the Ethernet interface. It is
recommended to use a simple, command line FTP session, such as the DOS command prompt, when
communicating with the drive. This product is not intended to be connected directly or indirectly by
any means whatsoever to interfaces of public telecommunications networks. When the IP address is
changed to the customer LAN or DHCP obtained a new address, the default address of the tape drive is
still available. This action does not create a LAN conflict as the customer LAN address takes operational
preference. The default address does not conflict with other drives that have the default address. When
the drive comes online, the drive checks if the default address is on the LAN and does not become
active while another drive is active. This operation is acceptable and at times a multi-drive LAN might see
different drives with accessible default address.
Important: The Ethernet port is for Service only. Do not connect the customer network to Service ports.
1. Obtain the current drive firmware from the web. Go to http://www.Dell.com/support.
2. Connect an Ethernet patch cable to the drive's Ethernet interface and to a computer. To meet
electromagnetic immunity requirements, a shielded Ethernet cable is required.
3. Create an FTP session between the drive and the computer. The drive's default IP address:
169.254.0.3.
4. At the user prompt, type guest and press Enter.
5. At the password prompt, press Enter. No response is needed.
6. Type bin to set the communication mode to binary.
7. Type put firmware name to transfer the firmware to the drive. Replace firmware name with the
actual firmware file name. The drive resets automatically when the transfer is complete and the FTP
session is lost. Type quit to end the FTP session.
8. After the drive resets, the new firmware is loaded on the drive.
9. Remove the Ethernet patch cable from the drive's Ethernet interface.
Capturing a drive memory dump by using the Ethernet interface
Another way to capture a drive dump is by using the Ethernet port. To capture a dump on the drive by
using the Ethernet interface, follow these steps.
Note: The drive uses a limited version of FTP protocol to communicate on the Ethernet interface. It is
recommended to use a simple, command line FTP session, such as the DOS command prompt, when
communicating with the drive. This product is not intended to be connected directly or indirectly by any
means whatsoever to interfaces of public telecommunications networks.
Important: The Ethernet port is for Service only. Do not connect the customer network to Service ports.
1. Connect an Ethernet patch cable to the drive's Ethernet interface and to a computer. To meet
electromagnetic immunity requirements, a shielded Ethernet cable is required.
2. Create an FTP session between the drive and the computer. The drive's default IP address:
169.254.0.3.
3. At the user prompt, type guest and press Enter.
4. At the password prompt, press Enter. No response is needed.
5. Type bin to set the communication mode to binary.
6. Type mget *.dmp to transfer a drive dump to the computer. If a dump exists, the drive shows you the
memory dump name and ask if you want to transfer it to the computer. Type y to transfer the existing
dump or n to skip this dump file. Then, the drive asks if you want a forced dump. Type y to force a
dump and to transfer the forced dump to the computer, or type n to skip forcing a dump.
7. Type quit to end the FTP session.
18 Dell PowerVault LTO Tape Drive: User's Guide