Dogtra Super-X Series Owner's Manual
Hide thumbs Also See for Super-X Series:

Advertisement

3500NCP
AVAILABLE IN 2-DOG SYSTEM: 3502NCP
Owner's Manual
Please read this manual thoroughly
before operating the 3500NCP training e-collar.
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Super-X Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Dogtra Super-X Series

  • Page 1 3500NCP AVAILABLE IN 2-DOG SYSTEM: 3502NCP Owner's Manual Please read this manual thoroughly before operating the 3500NCP training e-collar.
  • Page 2 Dogtra product or other property. PRODUCT SAFETY Training Methods Dogtra products may be used with a variety of training methods. However, each dog may have a different reaction to training methods and to Dogtra products. Closely observe your dog when determining the right training method to use with your Dogtra product.
  • Page 3 Consult your physician or medical device maker before using your medical device with a Dogtra product. If you think that your Dogtra product is interfering with your pacemaker, defibrillator, or other medical device, stop using the Dogtra product.
  • Page 4: Table Of Contents

    CONTENTS AT A GLANCE ..............MAIN FEATURES ............DESCRIPTION OF TRANSMITTER PARTS ....TRANSMITTER BUTTON FUNCTION ....... DESCRIPTION OF RECEIVER PARTS ...... CHARGING THE BATTERY ........TESTING YOUR 3500NCP .......... RECEIVER FITTING ............MAXIMIZING THE DISTANCE ........MAINTENANCE ............. TROUBLESHOOTING GUIDE ........WARRANTY AND REPAIR INFORMATION ....
  • Page 5: At A Glance

    Belt Clip Test Light Manual Optional Accessories Auto Charger Dogtra’s auto chargers are designed for use with a 10 volt car outlet. European Charger Dogtra’s European chargers are designed for use with a 230 volt AC electrical outlet. To purchase accessories, please visit www.dogtra.com or...
  • Page 6: Main Features

    MAIN FEATURES • Easy-to-use, ergonomically fitted transmitter • Rheostat Dial that allows for gradual adjustments in stimulation intensity with no jumps between levels (0-127) • 1-mile range • 2 different stimulation types - Nick & Constant • Pager vibration feature •...
  • Page 7: Description Of Transmitter Parts

    DESCRIPTION OF TRANSMITTER PARTS Antenna On/Off Magnetic Rheostat Dial Red Dot Regular/ On/Off Mild Button Toggle Indicator Switch Light Nick Pager Constant Screen Battery Charging Receptacle & Rubber Plug 3500NCP Transmitter (1-dog)
  • Page 8 Antenna On/Off Magnetic Rheostat Dial Red Dot Nick/ Constant Toggle Regular/ Switch Mild Toggle On/Off Indicator Switch Button Light 1st Dog Pager (Gray Button) 1st Dog Nick & Constant (Gray Button) 2nd Dog Pager (Orange Button) 2nd Dog Nick & Constant Battery Charging (Orange Button)
  • Page 9 3.2 Antenna Transmitter Antenna A 3.2” antenna is supplied with the Dogtra 3500NCP Super-X Series transmitter. The antenna must be fastened to the transmitter before using the unit.
  • Page 10 Regular/Mild Toggle Switch Regular/Mild Toggle Switch The Regular/Mild toggle switch is located on the back of the transmitter near the top. The Regular/Mild toggle switch allows you to select between Regular and Mild stimulations. When the toggle switch is put into the upper position, it is in the Regular Mode.
  • Page 11 Rheostat Dial The Rheostat Dial is located on the top of the transmitter: (0) being the lowest level and (127) being the highest while in the Regular Mode. While in the Mild Mode, your level options will be (0) being the lowest, and (L63) being the highest.
  • Page 12 LCD Screen The LCD screen indicates the stimulation level (0-127) for Regular or (0-L63) for Mild on the screen. The LCD battery life indicator shows 3 bars at full charge, 2 bars at medium charge and 1 bar when it needs to be charged.
  • Page 13 Care for LCD Transmitters in Cold Temperature In cold temperatures (10°F or below), the Liquid Crystal Display (LCD) on your transmitter may be dim or slow to respond. Wait until the display becomes visible before selecting any training level. Even though the LCD screen might be dim or slow to respond when you push the Nick or Constant button, the transmitter will still function properly.
  • Page 14 Transmitter Indicator Light (LED Window) The transmitter LED indicator light is located near the Rheostat Dial. It will flash every 4 seconds when the transmitter has been turned on. The color of the light indicates the status of battery life. It flashes green when the battery is fully charged and turns to amber when the battery is at medium charge.
  • Page 15 Transmitter Battery Charging Receptacle & Rubber Plug Located on the backside of the transmitter, the charging receptacle is covered by a rubber plug. Insert one end of the battery charging cable into the receptacle to charge the battery. After charging is completed, close the receptacle with its rubber plug to make sure dirt or water does not get inside.
  • Page 16: Transmitter Button Function

    Nick On/Off Button Constant The transmitter for the Dogtra 3500NCP Super-X single dog unit has four buttons (one on the face of the transmitter, two on the left side and one on the right side). Nick Button The Nick button is located on the top of the left side of the handheld transmitter.
  • Page 17 Pager Button The Pager button is located on the face of the transmitter. Pressing it will give a vibration for as long as the button is pressed, for up to 12 seconds. On/Off Button The on/off button is located on the right side of the transmitter.
  • Page 18 2nd Dog Pager (Orange (Orange Button) Button) The Dogtra 3502NCP Super-X two-dog unit has five buttons and a toggle switch on the transmitter. Two on the face of the transmitter, two on the left side, and one on the right side.
  • Page 19 emits a continuous stimulation as long as the button is pushed, for up to 12 seconds to the corresponding receiver. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The receiver will be ready to be reactivated once the button has been released.
  • Page 20: Description Of Receiver Parts

    DESCRIPTION OF RECEIVER PARTS Battery Charging Receptacle & Rubber Plug Collar Strap Contact Points Indicator Light On/Off Magnetic Red Dot...
  • Page 21 Receiver On/Off Magnetic Red Dot On/Off Magnetic Red Dot To turn on the receiver, place the magnetic red dot on the back of the transmitter to the red dot on the receiver. Hold the two red dots together for a moment until the LED light on the receiver comes on.
  • Page 22 LED Indicator Light Receiver Indicator Light When the Constant button on the transmitter is pressed, the receiver indicator light will glow steadily (either green, amber, or red based on the remaining battery life), as long as you hold the button down, for up to 12 seconds. When the Nick button is pressed, the light comes on for a fraction of a second.
  • Page 23: Charging The Battery

    NOTE 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the system, be sure to give it a full 2-hour initial charge before the first use away from any flammable substances.
  • Page 24: Testing Your 3500Ncp

    TESTING YOUR 3500NCP 1. To turn on the receiver, place the red dot on the back of the transmitter to the red dot on the receiver. The indicator light will come on for a moment then blink once every 4 seconds, showing that the receiver is ready to use (the receiver needs to be charged if the indicator light is red).
  • Page 25 6. Turn the Rheostat Dial on the transmitter clockwise and then counterclockwise. The test light should glow brighter with higher levels of stimulation and dimmer with lower levels. NOTE: The test light may not be visible if the intensity level is set below level ten.
  • Page 26: Receiver Fitting

    If the receiver is too loose, the contact will not be consistent and cause the corrections to be inconsistent. Dogtra uses surgical stainless steel contact points and anti-microbial plastic to protect the dog’s skin.
  • Page 27: Maximizing The Distance

    MAXIMIZING THE DISTANCE The 3500NCP has a 1-mile range. Depending on the way you use your transmitter, the transmitter range may vary. To get the greatest range, hold the transmitter away from your body and avoid touching the antenna. Keep your unit properly charged for maximum signal strength.
  • Page 28: Maintenance

    Troubleshooting If the unit is malfunctioning, please refer to the “Troubleshooting Guide” before sending it to Dogtra for service. If you have any questions or concerns, you may email them to info@dogtra.com, or call customer service...
  • Page 29: Troubleshooting Guide

    - The battery may be low, so check the LED light for battery life. - If you have a full charge and you have done all of the above, your unit may need to be serviced. Please contact customer service at info@dogtra.com or (888) 811-9111.
  • Page 30 If you suspect your charger/splitter is not functioning properly please contact customer service at info@dogtra.com or (888) 811-9111. You can send in your charging units to have us inspect them. - The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff.
  • Page 31 - For Dogtra units over two years old from the purchase date, the batteries may need to be replaced. You can replace them yourself by contacting Dogtra. But, damages incurred to the unit due to improper battery installation are not covered under any warranty and any other unauthorized servicing or tampering with the unit voids your limited lifetime warranty.
  • Page 32: Warranty And Repair Information

    No dealer of Dogtra products, nor any employee or agent of Dogtra, is authorized to make any additions, changes, or extensions to the Warranty. Dogtra, at its sole discretion and at any time, reserves the right to modify the Warranty.
  • Page 33 PURPOSE. Limitation of Remedies Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product under Warranty. Any claim or action to enforce the Warranty must be commenced within thirty (30) days of the Warranty’s expiration for your product.
  • Page 34 You are responsible for shipping, including cost, of your product to Dogtra for warranty service. Dogtra will handle shipping, including cost, of the repaired or replaced product back to customers in the USA. Dogtra will not be responsible for shipping, including cost and/or applicable taxes or fees, for products sent to Canada.

This manual is also suitable for:

3500ncp3502ncp

Table of Contents