Paper Does Not Feed Properly - Canon PIXMA IP1500 Quick Start Manual

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate paper
Feed Properly type used
Paper Feed Roller is
dirty
Paper Jams
• Check to see if the paper you are printing on is too thick or curled.
See "P P rint Media to Avoid"
• Check if the paper exceeds the load limit mark (
paper.
See "L L oad the paper." on page 4.
Follow the steps described below to clean the Paper Feed Rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the Paper Feed Roller.
Three sheets of Letter paper are required for the cleaning. Have them on hand.
1. Ensure that the printer is on and there is no paper loaded in the printer.
2. Open the P P rinter Properties dialog box.
3. Click the M M aintenance tab.
4. Click R R oller Cleaning.
5. The confirmation message is displayed.
Follow the instruction on the screen.
1. Ensure that the printer is on and there is no paper loaded in the printer.
2. Open the P P age Setup dialog box.
3. Click U U tilities....
4. Select C C leaning from the pull-down menu.
5. Click R R oller Cleaning.
6. The confirmation message is displayed.
Follow the instruction on the screen.
Remove the paper according to the following procedure.
1. Gently pull the jammed paper out of the Sheet Feeder or the Paper Output Slot,
whichever is easier.
2. Close the Front Cover.
3. Reload the paper into the Auto Sheet Feeder, then press the R R ESUME/CANCEL
button on the printer.
If you cannot remove the paper or if the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.
Try This
on page 3.
• If the paper tears and some of it is left in the printer,
open the Front Cover and remove the piece of paper.
Do not touch internal parts in the printer.
• If you cannot extract the paper, turn the printer off,
and then turn it back on. The remaining paper will be
ejected automatically.
Troubleshooting
). If it exceeds, load less
53