Troubleshooting
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems. Refer to the
information on topics not covered in this section.
• "C C annot Install the Printer Driver" on page 49
• "P P rint Quality is Poor or Contains Errors" on page 50
• "T T roubleshooting Printer Hardware" on page 52
• "P P aper Does Not Feed Properly" on page 53
• "H H andling Error Messages" on page 54
• "A A n Error Message Appears on the Screen" on page 55
When an Error Occurs
The BJ Status Monitor opens and displays a message. Take the appropriate action described
in the message.
The message may vary depending on your operating system.
48
User's Guide
for additional