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If You Cannot Solve the Problem
If you have a problem with your unit and you cannot solve it by referring to the
information in this chapter, contact your local authorised Canon dealer or the Canon
help line.
Canon's support personnel are trained in the technical support of Canon's products and
should be able to help you with your problem.
n
Attempting to repair the unit yourself may void the limited warranty.
c
If the unit makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your local authorised Canon dealer or the Canon help line.
Do not attempt to disassemble or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following information:
• Product name
MultiPASS C75
• Serial number
The serial number is on the label located at the back of the unit.
• MultiPASS Suite for Windows
1 Software User's Guide
• Place of purchase
• Nature of problem
• Steps you have taken to solve the problem and the results
13-2
Troubleshooting
®
software version number
Chapter 13
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