Troubleshooting - Philips DCM5090 User Manual

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10 Troubleshooting

Warning
‡ Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
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Philips, ensure that the device is nearby and the
model number and serial number are available.
No power
‡ Ensure that the AC power plug of the
unit is connected properly.
‡ Ensure that there is power at the AC
outlet.
‡ To save power, the system switches
off automatically 15 minutes after track
play reaches the end and no control is
operated.
No sound or poor sound
‡ Adjust the volume.
No response from the unit
‡ Disconnect and reconnect the AC power
plug, and then turn on the unit again.
Remote control does not work
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select the correct source with the remote
control instead of the main unit.
‡ Reduce the distance between the remote
control and the unit.
‡ Insert the battery with its polarities (+/–
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‡ Replace the battery.
‡ Aim the remote control directly at the
sensor on the front of the unit.
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No disc detected
‡ Insert a disc.
‡ Check if the disc is inserted with printing
side right.
‡ Wait until the moisture condensation at
the lens has cleared.
‡ Replace or clean the disc.
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device has exceeded a certain limit. This
phenomenon is not a malfunction.
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supported.
USB device not supported
‡ The USB device is incompatible with the
unit. Try another one.
Poor radio reception
‡ Increase the distance between the unit
and your TV or VCR.
‡ If the signal is too weak, adjust the
antenna or connect an external antenna
for better reception.
Timer does not work
‡ Set the clock correctly.
‡ Switch on the timer.
Clock/timer setting erased
‡ Power has been interrupted or the power
cord has been disconnected.
‡ Reset the clock/timer.