Troubleshooting - Philips HSB2351/F7 User Manual

t t Troubleshooting
Warning
Never remove the casingof this apparatus.
To keep the warranty valid, never try to repair
the system yourself,
If you encounter problems when using this
apparatus, check the following points before
requesting service, If the problem remains
unsolved, go to the Philips web site www,
philips,com/welcome,When you contact Philips,
ensure that the apparatus is nearby and the
model number and serial number are available,
No power
. Ensure that the AC cord of the unit is
connected
properly.
" Ensure that there is power at the AC
outlet,
. As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated,
No picture
. Check the video connection,
. Turn on theTV to the correctVideo-ln
channel,
. Progressive scan is activated but the TV
does not support progressive
scan,
USB device not supported
. The USB device is incompatible with the
unit,Try
another one,
Cannot display some files in USB device
. The number of folders or files in the USB
device has exceeded a certain limit, This
phenomenon is not
a malfunction,
. The formats of these files are not
supported,
No picture on HDMI connection.
• Check if the HDMI cable is faulty, Replace a
new HDNI cable,
• If this happens when you change the
HDNI video resolution, select the correct
resolution until the
picture
appears,
No disc detected
. Insert a disc,
. Check if the label side of the disc faces
outwards,
. Wait until the moisture condensation at
the lens has cleared,
. Replace or clean the disc,
.
Use a finalized CD or correct format disc,
Black and white or distorted picture
. The disc does not match theTV color
system standard (PAUNTSC),
. Sometimes a slight picture distortion may
appear, This is not a malfunction,
. Clean the disc,
. A distorted picture may appear during
progressive scan setup,
The aspect ratio of the TV screen cannot be
changed even though you have set the iV
display format.
. The aspect ratio if fixed on the loaded
DVD disc,
. The aspect ratio may not be changed for
some TV systems,
No sound
" Adjust the volume,
. Check that the speakers are connected
correctly.
. If there is no sound in the USB mode,
ensure that you have connected a USB
device that contains playable music,
. If there is no sound in the AV mode,
ensure that you have connected AV
devices to the system correctly,
Remote control does not work
.
Before you press any function button, first
select the correct source with the remote
control,
" Reduce the distance between the remote
control and the unit,
. Insert the battery with its polarities (+/-
signs) aligned as indicated,
. Replace the batteries,
. Aim the remote control directly at the
sensor on the front of the unit,
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