NetApp FAS2600 Manual
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NetApp FAS2600 Manual

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ONTAP Systems
NetApp
January 28, 2022
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/fas2600/bootmedia-replace-
overview.html on January 28, 2022. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp FAS2600

  • Page 1 Maintain ONTAP Systems NetApp January 28, 2022 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/fas2600/bootmedia-replace- overview.html on January 28, 2022. Always check docs.netapp.com for the latest.

  • Page 2: Table Of Contents

      Swap out a power supply - FAS2600 ............

  • Page 3: Maintain

    ◦ The impaired node is the node on which you are performing maintenance. ◦ The healthy node is the HA partner of the impaired node. Check onboard encryption keys as needed - FAS2600 Prior to shutting down the impaired node and checking the status of the onboard encryption keys, you must check the status of the impaired node, disable automatic giveback, and check what version of ONTAP the system is running.
  • Page 4 Option 1: Check NVE or NSE on systems running ONTAP 9.5 and earlier Before shutting down the impaired node, you need to check whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 5 Restored unavailable: a. Retrieve and restore all authentication keys and associated key IDs: security key-manager restore -address * If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the Restored column displays for all authentication keys and that all key managers...
  • Page 6 Restored unavailable: a. Retrieve and restore all authentication keys and associated key IDs: security key-manager restore -address * If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the Restored column displays for all authentication keys and that all key managers...
  • Page 7 Option 2: Check NVE or NSE on systems running ONTAP 9.6 and later Before shutting down the impaired node, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 8 Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored security key-manager key query c.
  • Page 9 Key Manager external Restored yes: a. Enter the onboard security key-manager sync command: security key-manager external sync If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the Restored column equals for all authentication keys: security key-manager key query c.
  • Page 10 This command may not work if the boot device is corrupted or non-functional. Remove the controller module, replace the boot media and transfer the boot image to the boot media - FAS2600 To replace the boot media, you must remove the impaired controller module, install the replacement boot media, and transfer the boot image to a USB flash drive.
  • Page 11 5. Turn the controller module over and place it on a flat, stable surface. 6. Open the cover by sliding in the blue tabs to release the cover, and then swing the cover up and open. Step 2: Replace the boot media 1.
  • Page 12 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download button.
  • Page 13 Steps 1. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system. 2. Reinstall the cable management device and recable the system, as needed. When recabling, remember to reinstall the media converters (SFPs) if they were removed. 3.
  • Page 14 Other parameters might be necessary for your interface. You can enter help ifconfig the firmware prompt for details. Boot the recovery image - FAS2600 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables.
  • Page 15 If your system has… Then… A network connection a. Press when prompted to restore the backup configuration. b. Set the healthy node to advanced privilege level: -privilege advanced c. Run the restore backup command: system node restore- backup -node local -target-address impaired_node_IP_address d.
  • Page 16 Restore OKM, NSE, and NVE as needed - FAS2600 Once environment variables are checked, you must complete steps specific to systems that have Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) or NetApp Volume Encryption (NVE) enabled. Determine which section you should use to restore your OKM, NSE, or NVE configurations: If NSE or NVE are enabled along with Onboard Key Manager you must restore settings you captured at the beginning of this procedure.
  • Page 17 prompt. 5. Enter the passphrase for the onboard key manager you obtained from the customer at the beginning of this procedure. 6. When prompted to enter the backup data, paste the backup data you captured at the beginning of this procedure, when asked.
  • Page 18 11. Once the giveback completes, check the failover and giveback status with the storage failover show commands. storage failover show-giveback Only the CFO aggregates (root aggregate and CFO style data aggregates) will be shown. 12. Move the console cable to the target node. 13.
  • Page 19 This command does not work if NVE (NetApp Volume Encryption) is configured 10. Use the security key-manager query to display the key IDs of the authentication keys that are stored on the key management servers.
  • Page 20 Check the output of the security key-manager query again to ensure that the Restored column = and all key managers report in an available state 11. If the Onboard Key Management is enabled: a. Use the to see a detailed view of all keys stored in security key-manager key show -detail the onboard key manager.

  • Page 21: Replace The Caching Module - Fas2600

    -auto-giveback true command. Return the failed part to NetApp - FAS2600 After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp Support, 888-...
  • Page 22 • You must replace the failed component with a replacement FRU component you received from your provider. AFF FAS2600 caching module replacement video Step 1: Shut down the impaired controller You can shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  • Page 23 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node: prompt (enter system password) • For an HA pair, take over the impaired node from the healthy node: storage failover takeover -ofnode impaired_node_name When the impaired node shows Waiting for giveback…, press Ctrl-C, and then respond y.
  • Page 24 5. Turn the controller module over and place it on a flat, stable surface. 6. Open the cover by sliding in the blue tabs to release the cover, and then swing the cover up and open. Step 3: Replace a caching module To replace a caching module referred to as the M.2 PCIe card on the label on your controller, locate the slot inside the controller and follow the specific sequence of steps.
  • Page 25 Your storage system must meet certain criteria depending on your situation: • It must have the appropriate operating system for the caching module you are installing. • It must support the caching capacity. • All other components in the storage system must be functioning properly; if not, you must contact technical support.
  • Page 26 Step 4: Reinstall the controller module After you replace components in the controller module, reinstall it into the chassis. 1. If you have not already done so, replace the cover on the controller module. 2. Align the end of the controller module with the opening in the chassis, and then gently push the controller module halfway into the system.
  • Page 27 If your system is in… Then perform these steps… A stand-alone configuration a. With the cam handle in the open position, firmly push the controller module in until it meets the midplane and is fully seated, and then close the cam handle to the locked position. Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors.
  • Page 28 3. Run diagnostics on the caching module: sldiag device run -dev fcache 4. Verify that no hardware problems resulted from the replacement of the caching module: sldiag device status -dev fcache -long -state failed System-level diagnostics returns you to the prompt if there are no test failures, or lists the full status of failures resulting from testing the component.

  • Page 29: Chassis

    Rerun the system-level diagnostic test. Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 30 • This procedure is written with the assumption that you are moving all drives and controller module or modules to the new chassis, and that the chassis is a new component from NetApp. • This procedure is disruptive. For a two-node cluster, you will have a complete service outage and a partial outage in a multi-node cluster.
  • Page 31 -skip-lif-migration-before-shutdown true Answer when prompted. Move and replace hardware - FAS2600 Move the power supplies, hard drives, and controller module or modules from the impaired chassis to the new chassis, and swap out the impaired chassis from the equipment rack or system cabinet with the new chassis of the same model as the impaired chassis.
  • Page 32 5. Repeat the preceding steps for any remaining power supplies. 6. Using both hands, support and align the edges of the power supply with the opening in the system chassis, and then gently push the power supply into the chassis using the cam handle. The power supplies are keyed and can only be installed one way.
  • Page 33 4. Set the controller module aside in a safe place, and repeat these steps if you have another controller module in the chassis. Step 3: Move drives to the new chassis Move the drives from each bay opening in the old chassis to the same bay opening in the new chassis. 1.
  • Page 34 Step 4: Replace a chassis from within the equipment rack or system cabinet Remove the existing chassis from the equipment rack or system cabinet before you can install the replacement chassis. 1. Remove the screws from the chassis mount points. 2.
  • Page 35 From the boot menu, select the option for Maintenance mode. Restoring and verifying the configuration - FAS2600 You must verify the HA state of the chassis, run diagnostics, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.
  • Page 36 Step 1: Verify and set the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration. 1. In Maintenance mode, from either controller module, display the HA state of the local controller module and chassis: ha-config show The HA state should be the same for all components.
  • Page 37 Both controllers must be in Maintenance mode to run the interconnect test. 3. At the LOADER prompt, access the special drivers specifically designed for system-level diagnostics to function properly: boot_diags During the boot process, you can safely respond to the prompts until the Maintenance mode prompt (*>) appears.

  • Page 38: Controller Module

    Rerun the system-level diagnostics test. Step 3: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 39 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Shut down the node - FAS2600 To shut down the impaired node, you must determine the status of the node and, if necessary, take over the node so that the healthy node continues to serve data from the impaired node storage.
  • Page 40 4. If the system has only one controller module in the chassis, turn off the power supplies, and then unplug the impaired node’s power cords from the power source. Replace controller module - FAS2600 To replace the controller module, you must remove the impaired node, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 41 6. Turn the controller module over and place it on a flat, stable surface. 7. Open the cover by sliding in the blue tabs to release the cover, and then swing the cover up and open. Step 2: Move the boot media You must locate the boot media and follow the directions to remove it from the old controller module and insert it in the new controller module.
  • Page 42 Steps 1. Locate the boot media using the following illustration or the FRU map on the controller module: 2. Press the blue button on the boot media housing to release the boot media from its housing, and then gently pull it straight out of the boot media socket. Do not twist or pull the boot media straight up, because this could damage the socket or the boot media.
  • Page 43 The NVRAM LED blinks while destaging contents to the flash memory when you halt the system. After the destage is complete, the LED turns off. ▪ If power is lost without a clean shutdown, the NVMEM LED flashes until the destage is complete, and then the LED turns off.
  • Page 44 Step 4: Move the DIMMs To move the DIMMs, you must follow the directions to locate and move them from the old controller module into the replacement controller module. You must have the new controller module ready so that you can move the DIMMs directly from the impaired controller module to the corresponding slots in the replacement controller module.
  • Page 45 Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot. 8. Repeat these steps for the remaining DIMMs. 9. Locate the NVMEM battery plug socket, and then squeeze the clip on the face of the battery cable plug to insert it into the socket.
  • Page 46 2. Gently pull the caching module straight out of the housing. 3. Move the caching module to the new controller module, and then align the edges of the caching module with the socket housing and gently push it into the socket. 4.
  • Page 47 If your system is in… Then perform these steps… An HA pair The controller module begins to boot as soon as it is fully seated in the chassis. Be prepared to interrupt the boot process. a. With the cam handle in the open position, firmly push the controller module in until it meets the midplane and is fully seated, and then close the cam handle to the locked position.
  • Page 48 You can safely respond to these prompts. Restore and verifying the system configuration - FAS2600 After completing the hardware replacement and booting to Maintenance mode, you verify the low-level system configuration of the replacement controller and reconfigure system settings as necessary.
  • Page 49 • The replacement node is the new node that replaced the impaired node as part of this procedure. • The healthy node is the HA partner of the replacement node. Steps 1. If the replacement node is not at the LOADER prompt, halt the system to the LOADER prompt. 2.
  • Page 50 After you issue the command, you should wait until the system stops at the LOADER prompt. 2. At the LOADER prompt, access the special drivers specifically designed for system-level diagnostics to function properly: boot_diags During the boot process, you can safely respond to the prompts until the Maintenance mode prompt (*>) appears.
  • Page 51 If you want to run diagnostic Then… tests on… Individual components a. Clear the status logs: sldiag device clearstatus b. Display the available tests for the selected devices: sldiag device show -dev dev_name dev_name can be any one of the ports and devices identified in the preceding step.
  • Page 52 If you want to run diagnostic Then… tests on… Multiple components at the same a. Review the enabled and disabled devices in the output from the time preceding procedure and determine which ones you want to run concurrently. b. List the individual tests for the device: sldiag device show -dev dev_name c.
  • Page 53 Reconnect the power supplies, and then power on the storage system. e. Rerun the system-level diagnostics test. Recable the system and reassign disks - FAS2600 Continue the replacement procedure by recabling the storage and confirming disk reassignment. Step 1: Recable the system After running diagnostics, you must recable the controller module’s storage and network connections.
  • Page 54 d. Check other cabling by clicking the appropriate tab, and then examining the output from Config Advisor. Step 2: Reassign disks If the storage system is in an HA pair, the system ID of the new controller module is automatically assigned to the disks when the giveback occurs at the end of the procedure.
  • Page 55 You can enter the following command to monitor the progress of the savecore command: system node run -node local-node-name partner savecore -s d. Return to the admin privilege level: set -privilege admin 5. Give back the node: a. From the healthy node, give back the replaced node’s storage: storage failover giveback -ofnode replacement_node_name The replacement node takes back its storage and completes booting.
  • Page 56 the system to normal operating condition. About this task This procedure applies only to systems that are in a stand-alone configuration. Steps 1. If you have not already done so, reboot the replacement node, interrupt the boot process by pressing Ctrl- C, and then select the option to boot to Maintenance mode from the displayed menu.
  • Page 57 Complete system restoration - FAS2600 To restore your system to full operation, you must restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller, and return the failed part to NetApp, as described in the RMA instructions shipped with the kit.

  • Page 58: Replace A Dimm - Fas2600

    -node local -auto -giveback true Step 4: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 59 All other components in the system must be functioning properly; if not, you must contact technical support. You must replace the failed component with a replacement FRU component you received from your provider. AFF FAS2600 DIMM replacement video Step 1: Shut down the impaired controller Shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  • Page 60 Step 2: Remove controller module To access components inside the controller, you must first remove the controller module from the system and then remove the cover on the controller module. 1. If you are not already grounded, properly ground yourself. 2.
  • Page 61 Step 3: Replace the DIMMs To replace the DIMMs, locate them inside the controller and follow the specific sequence of steps. If you are replacing a DIMM, you need to remove it after you have unplugged the NVMEM battery from the controller module.
  • Page 62 b. Confirm that the NVMEM LED is no longer lit. c. Reconnect the battery connector. 4. Recheck the NVMEM LED. 5. Locate the DIMMs on your controller module. Each system memory DIMM has an LED located on the board next to each DIMM slot. The LED for the faulty blinks every two seconds.
  • Page 63 8. Remove the replacement DIMM from the antistatic shipping bag, hold the DIMM by the corners, and align it to the slot. The notch among the pins on the DIMM should line up with the tab in the socket. 9. Make sure that the DIMM ejector tabs on the connector are in the open position, and then insert the DIMM squarely into the slot.
  • Page 64 3. Recable the system, as needed. If you removed the media converters (QSFPs or SFPs), remember to reinstall them if you are using fiber optic cables. 4. Complete the reinstallation of the controller module: If your system is in… Then perform these steps… An HA pair The controller module begins to boot as soon as it is fully seated in the chassis.
  • Page 65 If your system is in… Then perform these steps… A stand-alone configuration a. With the cam handle in the open position, firmly push the controller module in until it meets the midplane and is fully seated, and then close the cam handle to the locked position. Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors.
  • Page 66 During the boot process, you can safely respond to the prompts until the Maintenance mode prompt (*>) appears. 3. Run diagnostics on the system memory: sldiag device run -dev mem 4. Verify that no hardware problems resulted from the replacement of the DIMMs: sldiag device status -dev mem -long -state failed System-level diagnostics returns you to the prompt if there are no test failures, or lists the full status of...

  • Page 67: Replace The Nvmem Battery - Fas2600

    Rerun the system-level diagnostic test. Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 68 All other components in the system must be functioning properly; if not, you must contact technical support. AFF FAS2600 NVMEM battery replacement video Step 1: Shut down the impaired controller You can shut down or take over the impaired controller using different procedures, depending on the storage system hardware configuration.
  • Page 69 1. If you are not already grounded, properly ground yourself. 2. Loosen the hook and loop strap binding the cables to the cable management device, and then unplug the system cables and SFPs (if needed) from the controller module, keeping track of where the cables were connected.
  • Page 70 Step 3: Replace the NVMEM battery To replace the NVMEM battery in your system, you must remove the failed NVMEM battery from the system and replace it with a new NVMEM battery. 1. Check the NVMEM LED: ◦ If your system is in an HA configuration, go to the next step. ◦...
  • Page 71 3. Locate the battery plug and squeeze the clip on the face of the battery plug to release the plug from the socket, and then unplug the battery cable from the socket. 4. Remove the battery from the controller module and set it aside. 5.
  • Page 72 4. Complete the reinstallation of the controller module: If your system is in… Then perform these steps… An HA pair The controller module begins to boot as soon as it is fully seated in the chassis. Be prepared to interrupt the boot process. a.
  • Page 73 If your system is in… Then perform these steps… A stand-alone configuration a. With the cam handle in the open position, firmly push the controller module in until it meets the midplane and is fully seated, and then close the cam handle to the locked position. Do not use excessive force when sliding the controller module into the chassis to avoid damaging the connectors.
  • Page 74 During the boot process, you can safely respond to the prompts until the Maintenance mode prompt (*>) appears. 3. Run diagnostics on the NVMEM memory: sldiag device run -dev nvmem 4. Verify that no hardware problems resulted from the replacement of the NVMEM battery: sldiag device status -dev nvmem -long -state failed System-level diagnostics returns you to the prompt if there are no test failures, or lists the full status of...

  • Page 75: Swap Out A Power Supply - Fas2600

    Rerun the system-level diagnostic test. Step 6: Return the failed part to NetApp After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at...
  • Page 76 • The number of power supplies in the system depends on the model. • Power supplies are auto-ranging. AFF FAS2600 power supply replacement video 1. Identify the power supply you want to replace, based on console error messages or through the LEDs on the power supplies.
  • Page 77 5. Use the cam handle to slide the power supply out of the system. When removing a power supply, always use two hands to support its weight. 6. Make sure that the on/off switch of the new power supply is in the Off position. 7.

  • Page 78: Replace The Real-Time Clock Battery

    11. After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp Support, 888-463-8277 (North America), 00-800- 44-638277 (Europe), or +800-800-80-800 (Asia/Pacific) if you need the RMA number or additional help with the replacement procedure.
  • Page 79 If the impaired node is Then… displaying… System prompt or password Take over or halt the impaired node from the healthy node: storage prompt (enter system password) failover takeover -ofnode impaired_node_name + When the impaired node shows Waiting for giveback…, press Ctrl- C, and then respond y.
  • Page 80 5. Turn the controller module over and place it on a flat, stable surface. 6. Open the cover by sliding in the blue tabs to release the cover, and then swing the cover up and open. Step 3: Replace the RTC battery To replace the RTC battery, locate it inside the controller and follow the specific sequence of steps.
  • Page 81 1. Locate the RTC battery. 2. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.
  • Page 82 -node local -auto -giveback true Step 5: Complete the replacement process After you replace the part, you can return the failed part to NetApp, as described in the RMA instructions shipped with the kit. Contact technical support at NetApp...
  • Page 83 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.

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