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NetApp ASA A900 Installation Manual
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NetApp ASA A900 Installation Manual

NetApp ASA A900 Installation Manual

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ASA A900 systems
Install and maintain
NetApp
July 28, 2023
This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa900/install_setup.html on
July 28, 2023. Always check docs.netapp.com for the latest.

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Summary of Contents for NetApp ASA A900

  • Page 1 ASA A900 systems Install and maintain NetApp July 28, 2023 This PDF was generated from https://docs.netapp.com/us-en/ontap-systems/asa900/install_setup.html on July 28, 2023. Always check docs.netapp.com for the latest.
  • Page 2 Table of Contents ASA A900 systems ............... .
  • Page 3 Access the Installation and Setup Instructions PDF poster: AFF A900 Installation and Setup Instructions The ASA A900 uses the same installation procedure as the AFF A900 system. Video steps - ASA A900 There are two videos; one showing how to rack and cable your system and one showing an example of using the System Manager Guided Setup to perform initial system configuration.
  • Page 4 Step 1: Prepare for installation To install your system, you need to create an account on the NetApp Support Site, register your system, and get license keys. You also need to inventory the appropriate number and type of cables for your system and collect specific network information.
  • Page 5 Type of Part number and length Connector type For… cable… 25 GbE data X66240A-05 (112-00639), Network cable Cable 0.5m X66240A-2 (112-00598), 2m X66240A-5 (112-00600), 5m 32 Gb FC X66250-2 (112-00342), 2m FC optical network cable (SFP+ Op) X66250-5 (112-00344), 5m X66250-15 (112-00346), 40 GbE X66100-1 (112-00542), 1m...
  • Page 6 Step 2: Install the hardware You need to install your system in a 4-post rack or NetApp system cabinet, as applicable. 1. Install the rail kits, as needed. 2. Install and secure your system using the instructions included with the rail kit.
  • Page 7 Step 3: Cable controllers to your network You can cable the controllers to your network by using the two-node switchless cluster method or by using the cluster interconnect network.
  • Page 8 Option 1: Two-node switchless cluster Management network, data network, and management ports on the controllers are connected to switches. The cluster interconnect ports are cabled on both controllers. Before you begin You must have contacted your network administrator for information about connecting the system to the switches.
  • Page 9 Step Perform on each controller Cable controller management (wrench) ports. Cable 25 GbE network switches: Ports in slot A3 and B3 (e3a and e3c) and slot A9 and B9 (e9a and e9c) to the 25 GbE network switches. 40GbE host network switches: Cable host‐side b ports in slot A4 and B4 (e4b) and slot A8 and B8 (e8b) to the host switch.
  • Page 10 As you insert the connector, you should feel it click into place; if you do not feel it click, remove it, turn it over and try again. 1. Use the animation or illustration to complete the cabling between the controllers and to the switches: Animation - Cable a switched cluster To cluster switches Controller A...
  • Page 11 Step Perform on each controller Cable 25GbE network switches: Ports in slot A3 and B3 (e3a and e3c) and slot A9 and B9 (e9a and e9c) to the 25 GbE network switches. 40GbE host network switches: Cable host‐side b ports in slot A4 and B4 (e4b) and slot A8 and B8 (e8b) to the host switch.
  • Page 12 Option 1: Cable the controllers to a single NS224 drive shelf You must cable each controller to the NSM modules on the NS224 drive shelf. Before you begin • Be sure to check the illustration arrow for the proper cable connector pull-tab orientation. The cable pull-tab for the storage modules are up, while the pull tabs on the shelves are down.
  • Page 13 Step Perform on each controller • Connect controller A port e2a to port e0a on NSM A on the shelf. • Connect controller A port e10b to port e0b on NSM B on the shelf. 100 GbE cable • Connect controller B port e2a to port e0a on NSM B on the shelf.
  • Page 15 Step Perform on each controller • Connect controller A port e2a to NSM A e0a on shelf 1. • Connect controller A port e10b to NSM B e0b on shelf 1. • Connect controller A port e2b to NSM B e0b on shelf 2.
  • Page 16 Option 1: If network discovery is enabled If you have network discovery enabled on your laptop, you can complete system setup and configuration using automatic cluster discovery. 1. Use the following animation or drawing to set one or more drive shelf IDs: The NS224 shelves are pre-set to shelf ID 00 and 01.
  • Page 17 Initial booting may take up to eight minutes. 3. Make sure that your laptop has network discovery enabled. See your laptop’s online help for more information. 4. Use the following animation to connect your laptop to the Management switch. Animation - Connect your laptop to the Management switch 5.
  • Page 18 Register your system. NetApp Product Registration c. Download Active IQ Config Advisor. NetApp Downloads: Config Advisor 8. Verify the health of your system by running Config Advisor. 9. After you have completed the initial configuration, go to the ONTAP & ONTAP System Manager Documentation Resources page for information about configuring additional features in ONTAP.
  • Page 19 for detailed instructions. Animation - Set NVMe drive shelf IDs Shelf end cap Shelf faceplate Shelf ID LED Shelf ID setting button 3. Turn on the power switches on the power supplies to both nodes. Animation - Turn on the power to the controllers...
  • Page 20 Register your system. NetApp Product Registration c. Download Active IQ Config Advisor. NetApp Downloads: Config Advisor 7. Verify the health of your system by running Config Advisor. 8. After you have completed the initial configuration, go to the ONTAP & ONTAP System Manager...
  • Page 21 ONTAP. Maintain Maintain ASA A900 hardware For the ASA A900 storage system, you can perform maintenance procedures on the following components. Boot media The boot media stores a primary and secondary set of boot image files that the system uses when it boots.

  • Page 22: Boot Media

    ◦ The impaired controller is the controller on which you are performing maintenance. ◦ The healthy controller is the HA partner of the impaired controller. Pre-shutdown checks for onboard encryption keys - ASA A900 Prior to shutting down the impaired controller and checking the status of the onboard encryption keys, you must check the status of the impaired controller, disable automatic giveback, and check which version of ONTAP is running on the system.
  • Page 23 NVE, proceed to shut down the controller. ONTAP 9.6 and later Before shutting down the impaired controller, you need to verify whether the system has either NetApp Volume Encryption (NVE) or NetApp Storage Encryption (NSE) enabled. If so, you need to verify the configuration.
  • Page 24 Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys:...
  • Page 25 Restored yes: a. Restore the external key management authentication keys to all nodes in the cluster: security key- manager external restore If the command fails, contact NetApp Support. mysupport.netapp.com b. Verify that the column equals for all authentication keys: Restored...
  • Page 26 OKM. g. Return to admin mode: set -priv admin h. You can safely shut down the controller. Shut down the impaired controller - ASA A900 Shut down or take over the impaired controller using the appropriate procedure for your configuration.
  • Page 27 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 28 If the impaired controller is Then… displaying… System prompt or password Take over or halt the impaired controller from the healthy prompt controller: storage failover takeover -ofnode impaired_node_name When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. Controller is in a MetroCluster After completing the NVE or NSE tasks, you need to complete the shutdown of the impaired controller.
  • Page 29 When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. Replace the boot media - ASA A900 You must remove and open the controller module, locate and replace the boot media in the controller, and then transfer the image to the replacement boot media.
  • Page 30 Cam handle release button Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 31 5. Place the controller module lid-side up on a stable, flat surface, press the blue button on the cover, slide the cover to the back of the controller module, and then swing the cover up and lift it off of the controller module.
  • Page 32 Press release tab Boot media 2. Press the blue button on the boot media housing to release the boot media from its housing, and then gently pull it straight out of the boot media socket. Do not twist or pull the boot media straight up, because this could damage the socket or the boot media.
  • Page 33 • A copy of the same image version of ONTAP as what the impaired controller was running. You can download the appropriate image from the Downloads section on the NetApp Support Site ◦ If NVE is enabled, download the image with NetApp Volume Encryption, as indicated in the download button.
  • Page 34 Halt to return to Maintenance mode: halt The changes will be implemented when the system is booted. Boot the recovery image - ASA A900 You must boot the ONTAP image from the USB drive, restore the file system, and verify the environmental variables.
  • Page 35 If your system has… Then… A network connection a. Press when prompted to restore the backup configuration. b. Press when prompted to overwrite /etc/ssh/ssh_host_ecdsa_key. c. Press when prompted to confirm if the restore backup was successful. d. Press when prompted to the restored configuration copy. e.
  • Page 36 If your system has… Then… No network connection and is in a a. Press when prompted to restore the backup configuration. MetroCluster IP configuration b. Reboot the system when prompted by the system. c. Wait for the iSCSI storage connections to connect. You can proceed after you see the following messages: date-and-time [node- name:iscsi.session.stateChanged:notice]:...
  • Page 37 11. Restore automatic giveback if you disabled it by using the storage failover modify -node local -auto -giveback true command. Post boot media replacement steps for OKM, NSE, and NVE - ASA A900 After environment variables are checked, you must complete steps specific to restore Onboard Key Manager (OKM), NetApp Storage Encryption (NSE) and NetApp Volume Encryption (NVE).
  • Page 38 If the console displays… Then… The LOADER prompt Boot the controller to the boot menu: boot_ontap menu Waiting for giveback…. a. Enter at the prompt Ctrl-C b. At the message: Do you wish to halt this node rather than wait [y/n]? , enter: c.
  • Page 39 command. -only-cfo-aggregates true ◦ If the command fails because of a failed disk, physically disengage the failed disk, but leave the disk in the slot until a replacement is received. ◦ If the command fails because of an open CIFS session, check with the customer how to close out CIFS sessions.
  • Page 40 2. Use the boot_ontap command at the LOADER prompt to boot the controller. 3. Check the console output: If the console displays… Then… The login prompt Go to step 7. Waiting for giveback… a. Log into the partner controller. b. Confirm the target controller is ready for giveback with the command.
  • Page 41 -node local command. -auto-giveback true Return the failed part to NetApp - ASA A900 Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 42 If the system is a NetApp StorageGRID or ONTAP S3 used as FabricPool cloud tier, refer to the Gracefully shutdown and power up your storage system Resolution Guide after performing this procedure. If using FlexArray array LUNs, follow the specific vendor storage array documentation for the shutdown procedure to perform for those systems after performing this procedure.
  • Page 43 10. Unplug the power cord from each PSU. 11. Verify that all controllers in the impaired chassis are powered down. Move and replace hardware - ASA A900 To replace the chassis, you must remove the components from the impaired chassis and install them in the replacement chassis.
  • Page 44 Locking button 4. Repeat the preceding steps for any remaining power supplies. Step 2: Remove the fans You must remove the six fan modules, located on in the front of the chassis, when replacing the chassis. 1. If you are not already grounded, properly ground yourself. 2.
  • Page 45 1. If you are not already grounded, properly ground yourself. 2. Unplug the cables from the impaired controller module, and keep track of where the cables were connected. 3. Slide the terra cotta locking button on the cam handle downward until it unlocks. Animation - Remove the controller Cam handle locking button...
  • Page 46 Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 5.
  • Page 47 Lettered and numbered I/O cam latch I/O cam latch completely unlocked 4. Set the I/O module aside. 5. Repeat the preceding step for the remaining I/O modules in the impaired chassis. Step 5: Remove the de-stage controller power module Remove the two de-stage controller power modules from the front of the impaired chassis. 1.
  • Page 48 DCPM terra cotta locking button 3. Set the DCPM aside in a safe place and repeat this step for the remaining DCPM. Step 6: Remove the USB LED module Remove the USB LED modules. Animation - Remove/install USB...
  • Page 49 Eject the module. Slide out of chassis. 1. Locate the USB LED module on the front of the impaired chassis, directly under the DCPM bays. 2. Press the black locking button on the right side of the module to release the module from the chassis, and then slide it out of the impaired chassis.
  • Page 50 guiding the chassis onto the rack rails in a system cabinet or L brackets in an equipment rack. 5. Slide the chassis all the way into the equipment rack or system cabinet. 6. Secure the front of the chassis to the equipment rack or system cabinet, using the screws you removed from the impaired chassis.
  • Page 51 4. Repeat the preceding step for the remaining I/O modules that you set aside. If the impaired chassis has blank I/O panels, move them to the replacement chassis at this time. Step 11: Install the power supplies Installing the power supplies when replacing a chassis involves installing the power supplies into the replacement chassis, and connecting to the power source.
  • Page 52 6. Repeat the preceding steps to install the second controller into the replacement chassis. 7. Boot each controller. Restore and verify the configuration - ASA A900 To complete the chassis replacement, you must complete specific tasks. Step 1: Verify and set the HA state of the chassis You must verify the HA state of the chassis, and, if necessary, update the state to match your system configuration.
  • Page 53 • Check system health using How_to_perform_a_cluster_health_check_with_a_script_in_ONTAP Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 54 This provides you a record of the procedure so that you can troubleshoot any issues that you might encounter during the replacement process. Shut down the impaired controller - ASA A900 Shut down or take over the impaired controller using one of the following options.
  • Page 55 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 56 When the impaired controller shows Waiting for giveback…, press Ctrl-C, and then respond y. Replace the controller module hardware - ASA A900 To replace the controller module hardware, you must remove the impaired controller, move FRU components to the replacement controller module, install the replacement controller module in the chassis, and then boot the system to Maintenance mode.
  • Page 57 controller. Animation - Move components to replacement controller Step 1: Remove the controller module To access components inside the controller, you must first remove the controller module from the system and then remove the cover on the controller module. 1. If you are not already grounded, properly ground yourself. 2.
  • Page 58 Cam handle release button Cam handle 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis.
  • Page 59 5. Place the controller module lid-side up on a stable, flat surface, press the blue button on the cover, slide the cover to the back of the controller module, and then swing the cover up and lift it off of the controller module.
  • Page 60 Press release tab Boot media 2. Press the blue button on the boot media housing to release the boot media from its housing, and then gently pull it straight out of the boot media socket. Do not twist or pull the boot media straight up, because this could damage the socket or the boot media.
  • Page 61 If necessary, remove the boot media and reseat it into the socket. 5. Push the boot media down to engage the locking button on the boot media housing. Step 3: Move the system DIMMs To move the DIMMs, locate and move them from the old controller into the replacement controller and follow the specific sequence of steps.
  • Page 62 DIMM ejector tabs DIMM 5. Locate the slot where you are installing the DIMM. 6. Make sure that the DIMM ejector tabs on the connector are in the open position, and then insert the DIMM squarely into the slot. The DIMM fits tightly in the slot, but should go in easily. If not, realign the DIMM with the slot and reinsert it. Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot.
  • Page 63 Visually inspect the DIMM to verify that it is evenly aligned and fully inserted into the slot. 8. Push carefully, but firmly, on the top edge of the DIMM until the ejector tabs snap into place over the notches at the ends of the DIMM. 9.
  • Page 64 Cam handle release button Cam handle Do not completely insert the controller module in the chassis until instructed to do so. 4. Cable the management and console ports only, so that you can access the system to perform the tasks in...
  • Page 65 Press Ctrl-C for Boot Menu. Ctrl-C e. Select the option to boot to LOADER. Restore and verify the system configuration - ASA A900 After completing the hardware replacement, you verify the low-level system configuration of the replacement controller, and reconfigure system settings as necessary.
  • Page 66 Recable the system - ASA A900 Continue the replacement procedure by recabling the storage and network conigurations. Step 1: Recable the system You must recable the controller module’s storage and network connections.
  • Page 67 Step 2: Reassign disks If the storage system is in an HA pair, the system ID of the new controller module is automatically assigned to the disks when the giveback occurs at the end of the procedure. You must confirm the system ID change when you boot the replacement controller and then verify that the change was implemented.
  • Page 68 Restore onboard key management encryption keys ◦ Restore external key management encryption keys ◦ 6. Give back the controller: a. From the healthy controller, give back the replaced controller’s storage: storage failover giveback -ofnode replacement_node_name The replacement controller takes back its storage and completes booting. If you are prompted to override the system ID due to a system ID mismatch, you should enter y.
  • Page 69 Complete system restoration - ASA A900 To complete the replacement procedure and restore your system to full operation, you must recable the storage, restore the NetApp Storage Encryption configuration (if necessary), and install licenses for the new controller. You must complete a series of tasks before restoring your system to full operation.
  • Page 70 -node local -auto -giveback true Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 71 Replace a DIMM - ASA A900 You must replace a DIMM in the controller module when your system registers an increasing number of correctable error correction codes (ECC); failure to do so causes a system panic. Before you begin All other components in the system must be functioning properly; if not, you must contact technical support.
  • Page 72 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 73 Option 2: Controller is in a MetroCluster Do not use this procedure if your system is in a two-node MetroCluster configuration. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage.
  • Page 74 connected. 3. Slide the terra cotta button on the cam handle downward until it unlocks. Animation - Remove the controller Cam handle release button Cam handle...
  • Page 75 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 5.
  • Page 76 1. Eject the DIMM from its slot by slowly pushing apart the two DIMM ejector tabs on either side of the DIMM, and then slide the DIMM out of the slot. Carefully hold the DIMM by the edges to avoid pressure on the components on the DIMM circuit board.
  • Page 77 DIMM ejector tabs DIMM 2. Remove the replacement DIMM from the antistatic shipping bag, hold the DIMM by the corners, and align it to the slot. The notch among the pins on the DIMM should line up with the tab in the socket. 3.
  • Page 78 4. Push carefully, but firmly, on the top edge of the DIMM until the ejector tabs snap into place over the notches at the ends of the DIMM. 5. Close the controller module cover. Step 4: Install the controller After you install the components into the controller module, you must install the controller module back into the system chassis and boot the operating system.
  • Page 79 Animation - Install controller Cam handle release button Cam handle Do not completely insert the controller module in the chassis until instructed to do so.
  • Page 80 Rotate the locking latches upward, tilting them so that they clear the locking pins, and then lower them into the locked position. Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 81 Safety Information and Regulatory Notices Step 3: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 82 It is a best practice to replace the power supply within two minutes of removing it from the chassis. The system continues to function, but ONTAP sends messages to the console about the degraded power supply until the power supply is replaced. Steps 1.
  • Page 83 7. Align the bezel with the ball studs, and then gently push the bezel onto the ball studs. 8. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 84 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task If you have a cluster with more than two nodes, it must be in quorum.
  • Page 85 Configuration State is configured and that the nodes are in an enabled and normal state (metrocluster node show). Steps 1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*>...
  • Page 86 Make sure that you keep track of which slot the I/O module was in. Animation - Remove/install I/O module Lettered and numbered I/O cam latch I/O cam latch completely unlocked 4. Set the I/O module aside. 5. Install the replacement I/O module into the chassis by gently sliding the I/O module into the slot until the lettered and numbered I/O cam latch begins to engage with the I/O cam pin, and then push the I/O cam latch all the way up to lock the module in place.
  • Page 87 -node local -auto -giveback true Step 4: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 88 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task If you have a cluster with more than two nodes, it must be in quorum.
  • Page 89 Configuration State is configured and that the nodes are in an enabled and normal state (metrocluster node show). Steps 1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*>...
  • Page 90 Make sure that any unused I/O slots have blanks installed to prevent possible thermal issues. 5. Reboot the controller from the LOADER prompt: bye This reinitializes the PCIe cards and other components and reboots the node. 6. Give back the controller from the partner controller. storage failover giveback -ofnode target_node_name 7.
  • Page 91 Option 1: Most systems To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage. About this task If you have a cluster with more than two nodes, it must be in quorum.
  • Page 92 Configuration State is configured and that the nodes are in an enabled and normal state (metrocluster node show). Steps 1. If AutoSupport is enabled, suppress automatic case creation by invoking an AutoSupport message: system node autosupport invoke -node * -type all -message MAINT=number_of_hours_downh The following AutoSupport message suppresses automatic case creation for two hours: cluster1:*>...
  • Page 93 Lettered and numbered I/O cam latch I/O cam latch completely unlocked 4. Install the I/O module into the target slot: a. Align the I/O module with the edges of the slot. b. Slide the I/O module into the slot until the lettered and numbered I/O cam latch begins to engage with the I/O cam pin.
  • Page 94 11. Repeat these steps for controller B. Replace an LED USB module - ASA A900 The LED USB module provides connectivity to console ports and system status. Replacement of this module does not require tools and does not interrupt service.
  • Page 95 There is an audible click when the module is secure and connected to the midplane. Step 2: Return the failed component 1. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 96 NVRAM module or the DIMMs inside the NVRAM module. To replace a failed NVRAM module, you must remove it from the chassis, move the DIMMs to the replacement module, and install the replacement NVRAM module into the chassis. To replace and NVRAM DIMM, you must remove the NVRAM module from the chassis, replace the failed DIMM in the module, and then reinstall the NVRAM module.
  • Page 97 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 98 Option 2: Controller is in a MetroCluster Do not use this procedure if your system is in a two-node MetroCluster configuration. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage.
  • Page 99 a. Depress the lettered and numbered cam button. The cam button moves away from the chassis. b. Rotate the cam latch down until it is in a horizontal position. The NVRAM module disengages from the chassis and moves out a few inches. c.
  • Page 100 the NVRAM module. Cover locking button DIMM and DIMM ejector tabs 4. Remove the DIMMs, one at a time, from the old NVRAM module and install them in the replacement NVRAM module. 5. Close the cover on the module. 6. Install the replacement NVRAM module into the chassis: a.
  • Page 101 a. Depress the lettered and numbered cam button. The cam button moves away from the chassis. b. Rotate the cam latch down until it is in a horizontal position. The NVRAM module disengages from the chassis and moves out a few inches. c.
  • Page 102 the NVRAM module. Cover locking button DIMM and DIMM ejector tabs 4. Locate the DIMM to be replaced inside the NVRAM module, and then remove it by pressing down on the DIMM locking tabs and lifting the DIMM out of the socket. 5.
  • Page 103 Step 5: Reassign disks You must confirm the system ID change when you boot the replacement controller and then verify that the change was implemented. This procedure applies only to systems running ONTAP in an HA pair. Disk reassignment is only needed when replacing the NVRAM module. Steps 1.
  • Page 104 possible: storage failover show The output from the command should not include the System ID changed storage failover show on partner message. 5. Verify that the disks were assigned correctly: storage disk show -ownership The disks belonging to the replacement controller should show the new system ID. In the following example, the disks owned by node1 now show the new system ID, 151759706: node1:>...
  • Page 105 node1_siteA::> metrocluster node show -fields configuration-state dr-group-id cluster node configuration-state ----------- ---------------------- -------------- ------------------- 1 node1_siteA node1mcc-001 configured 1 node1_siteA node1mcc-002 configured 1 node1_siteB node1mcc-003 configured 1 node1_siteB node1mcc-004 configured 4 entries were displayed. 9. Verify that the expected volumes are present for each controller: vol show -node node-name 10.
  • Page 106 Option 1: Using Onboard Key Manager Steps 1. Boot the node to the boot menu. 2. Select option 10, Set onboard key management recovery secrets. 3. Enter the passphrase for the onboard key manager you obtained from the customer. 4. At the prompt, paste the backup key data from the output of security key-manager backup command.
  • Page 107 8. Run the security key-manager onboard sync: a. Run the command and then enter the passphrase security key-manager onboard sync when prompted. b. Enter the command to see a detailed view of all keys security key-manager key-query stored in the onboard key manager and verify that the column = for all Restored...
  • Page 108 4. Select option 1, Normal Boot 5. Move the console cable to the partner controller and give back the target controller storage using the storage failover giveback -fromnode local -only-cfo-aggregates true local command. ◦ If the command fails because of a failed disk, physically disengage the failed disk, but leave the disk in the slot until a replacement is received.
  • Page 109 Step 7: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information. Swap out a power supply - ASA A900 Swapping out a power supply involves turning off, disconnecting, and removing the power supply and installing, connecting, and turning on the replacement power supply.
  • Page 110 The green power LED lights when the PSU is fully inserted into the chassis and the amber attention LED flashes initially, but turns off after a few moments. 9. Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return &...
  • Page 111 Replace the real-time clock battery - ASA A900 You replace the real-time clock (RTC) battery in the controller module so that your system’s services and applications that depend on accurate time synchronization continue to function. • You can use this procedure with all versions of ONTAP supported by your system •...
  • Page 112 About this task • If you are using NetApp Storage Encryption, you must have reset the MSID using the instructions in Returning SEDs to unprotected mode.
  • Page 113 Option 2: Controller is in a MetroCluster Do not use this procedure if your system is in a two-node MetroCluster configuration. To shut down the impaired controller, you must determine the status of the controller and, if necessary, take over the controller so that the healthy controller continues to serve data from the impaired controller storage.
  • Page 114 connected. 3. Slide the terra cotta button on the cam handle downward until it unlocks. Animation - Remove the controller Cam handle release button Cam handle...
  • Page 115 4. Rotate the cam handle so that it completely disengages the controller module from the chassis, and then slide the controller module out of the chassis. Make sure that you support the bottom of the controller module as you slide it out of the chassis. 5.
  • Page 116 Animation - Replace RTC battery RTC battery RTC battery housing 3. Gently push the battery away from the holder, rotate it away from the holder, and then lift it out of the holder. Note the polarity of the battery as you remove it from the holder. The battery is marked with a plus sign and must be positioned in the holder correctly.
  • Page 117 6. Note the polarity of the RTC battery, and then insert it into the holder by tilting the battery at an angle and pushing down. 7. Visually inspect the battery to make sure that it is completely installed into the holder and that the polarity is correct.
  • Page 118 -node local -auto -giveback true Step 5: Return the failed part to NetApp Return the failed part to NetApp, as described in the RMA instructions shipped with the kit. See the Part Return & Replacements page for further information.
  • Page 119 NetApp. The use or purchase of this product does not convey a license under any patent rights, trademark rights, or any other intellectual property rights of NetApp.