Operation; Maintenance Recommendations; After Sales Service - Supra NEO 67 G Manual

USE OF THE FAN (DEPENDING ON OPTION)
With natural convection, hot air builds up on the ceiling. The
fan kit circulates the ambient air to ensure a pleasant, even
temperature in the room.
Fan modes
0 Off
II High, continuous high air flow. I Comfort,
circulates the hot air silently.
Refer to fan manual
LIGHTING FOR THE FIRST TIME
- To light the fire from above, place 2 split logs in the hearth
and criss-cross a layer of kindling on top of the logs. Place a
firelighter on top of the wood and light it.
- To light it quickly from below, put down some crumpled
paper, then kindling on top and small pieces of wood on top
of the kindling.
Set the controls to the Light position (Table *). Light the fuel,
close the door and wait for embers to form. Once the fire is lit,
load in some wood and set the controls to the «nominal output»
position, Table (*). Lay the logs (at least 2 logs at the same
time) towards the back of the fireplace. It is best to load in the
wood several times rather than all at once.
If the outside temperature is very low , a heat «plug» may
form inside the flue.
The flue should be heated up gradually until it reaches the
normal draught rate.

OPERATION

Lighting the fire
To light your appliance, preferably use the top down method.
This fire lighting technique makes it possible to heat up the flue
and to remove any blockages (negative pressure) that may
form when the weather is bad or cold, thereby preventing the
air from blowing back into the room when the fire is lit.
The procedure is as follows:
- Put the air combustion control to the maximum setting.
- Place 2 logs on the firebox grid.
- Place the kindling wood in the shape of a tower on top of
the logs.
- Put 1 or 2 fire-lighter cubes on the wood and set
alight.
- Close the door.
For further information, view the Supra video on
YouTube at:
https://www.youtube.com/watch?v=ebOr4vMj2Jo
CAUTION: Never use petrol, alcohol or fuel-oil, etc.
Refuel
Refuel the appliance once there is a good bed of embers and
the flames have gone out. Open the door gently to prevent
smoke from escaping (if opening while lit) or embers from
falling. Once the wood has been added, close the door.
CAUTION.
Opening the door when the fire is still burning
could cause flames and smoke to come out.
Nominal output
Adjust the controls according to the table (*). The intensity of
the fire will be determined by the amount of fuel. The correct
operation of the appliance depends on a suitable air supply.
NOMINAL LOAD
A minimum of 2 logs of wood (approx. 2.25 kg/h) is required
to produce nominal output. Place the wood towards the back
of the hearth to prevent embers from falling. Whenever
possible, do not refuel the hearth until there is a good bed of
embers and the flames have gone out. It is best to load in
the wood several times rather than all at once. Too much
fuel will cause the appliance to overheat and damage it.
MIN/REDUCED OUTPUT
Adjust the controls according to the table (*)
Do not operate the appliance in slumber mode for long
periods of time. This can cause the flue and hearth to
become clogged. After operating at reduced output, always
burn a full load of firewood at nominal output.
IN THE EVENT OF AN INCIDENT
In the event of an incident in the room (chimney fire, fire in
the hearth, very strong winds...), quickly close the door and
shut-off the controls. Do not pour water into the hearth. Call
the fire brigade.
6. MAINTENANCE - RECOMMENDATIONS
ASH REMOVAL
Wait until the appliance is cold.
- Clean the hearth's removable grate.
- - Regularly empty the ash box. A build-up of ash hinders air
flow below the grate, which may distort the flow and affect
combustion.
- Refit the ash box and grate before putting in a new load of
wood.
MAINTENANCE OF THE FAÇADE
Do not use water, solvents or abrasives (not even lightly) to
freshen up the appearance of the door frame, use only a
soft, dry cloth.
CLEANING THE GLASS
Clean the glass when it is cold, with a damp cloth. The air
sweep system keeps the glass clean, as far as possible.
However, during normal operation, there may be a slight
darkening in some areas of the glass. In slumber mode, the air
sweep is less efficient.
SOOT REMOVAL
The legislation provides for 2 chimney sweeps a year
(including one during the heating period) to be performed with
mechanical means.
Keep the documents signed by the company responsible for
this work as proof that this has been done.
After cleaning the flue, replace the smoke baffle. Before using
the hearth again, check that all the parts are in place.
YEARLY MAINTENANCE
Before each heating season, clean the hearth thoroughly and
check that the appliance's moving parts operate correctly.
7. AFTER-SALES SERVICE
The appliance has parts that are subject to wear and tear and
should be checked during the annual maintenance. Your
stockist will supply you with the necessary spares.
When requesting information or spares, you need to indicate the
part number and the serial number of the appliance, which can
be found on the nameplate. Only use the spares supplied by the
manufacturer .