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Troubleshooting
Symptom
Possible Problem
Power LED is
The power supply isn't connected to a wall outlet
not lit (AC
and/or the power supply connector is not plugged
Operation).
into the DC connector on the back of the inMotion
iMX2.
The surge protector (if used) isn't powered on.
The wall outlet is not functioning.
The power isn't turned on.
Power LED is
No batteries are installed.
not lit (Battery
Operation).
The power isn't turned on.
No sound is
The XM Radio home antenna (not included) is not
coming from
getting a signal.
speakers.
The volume is set too low.
The XM2go receiver is not correctly seated onto the
docking connector.
The XM2go receiver is properly docked and the
inMotion iMX2's blue LED is lit, but the XM2go
receiver is in the "mute" mode.
If using an alternate audio source, the audio source
is not properly connected to the inMotion iMX2 or
there is a problem with the alternate audio source.
There is a
If using an alternate audio source, the audio source
crackling sound
is not properly connected to the inMotion iMX2 or
coming from
there is a problem with the alternate audio source.
speakers.
There is a
The volume level in operating system is set
crackling sound
too high.
coming from
speakers (when
connected to PC
or laptop).
The sound is
The volume level on inMotion iMX2 is set too high.
distorted.
There is radio
The unit is too close to a radio tower.
interference.
Solution
Insert the barrel connector from the power supply into the DC connector
on the back of the inMotion iMX2. After this connection is made, insert
the power supply into a wall outlet.
If the power supply is plugged into a surge protector, make sure the
surge protector is switched on.
Plug another device into the same wall outlet to confirm the outlet is
working.
Turn on the inMotion iMX2 by pushing the power button located on the
top of the unit. A blue LED will light around the button when the power
is on.
Install four AA batteries (not included) into the battery compartments on
the bottom of the inMotion iMX2 (two to each compartment). Make sure
the batteries are installed as illustrated in the battery compartments.
Turn on the inMotion iMX2 by pushing the power button located on the
top of the unit. A blue LED will light around the button when the power
is on.
Make sure the antenna points south outdoors or through a window.
Specific instructions and tips on how to improve signal reception can be
found in your XM2go receiver user's guide.
The "+" and "–" buttons on the top of the inMotion iMX2 are the master
volume controls. Press and hold the "+" button to increase the volume.
Remove the XM2go receiver and re-seat it in the docking station.
Turn off the "mute" function on the XM2go device by pressing the mute
button on the receiver or your remote control.
Connect an alternate audio source — such as a CD player, MP3 player, or
portable DVD player — to your inMotion iMX2 by plugging one end of
the lime-green audio input cable to the line out of your portable device
(if it has one) or to the device's headphone jack. Connect the other end to
the input marked "AUX" on the back of the inMotion iMX2.
Connect an alternate audio source — such as a CD player, MP3 player, or
portable DVD player — to your inMotion iMX2 by plugging one end of
the lime-green audio input cable to the line out of your portable device
(if it has one) or to the device's headphone jack. Connect the other end to
the input marked "AUX" on the back of the inMotion iMX2.
Check the operating system volume level and decrease if necessary.
The "+" and "–" buttons on the top of the inMotion iMX2 are the master
volume controls. Press and hold the "–" button to decrease the volume.
Move your speakers to see if the interference goes away.
3
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