Troubleshooting - Altec Lansing inMotion iM413 User Manual

Troubleshooting

Symptom Possible Problem
The Power LED The power supply cord isn't connected to a
is not lit wall outlet and/or the power supply connector
(AC Operation). is not plugged into the power supply jack on
the back of the inMotion system.
The surge protector (if used) is not
powered on.
The wall outlet is not functioning.
The power isn't turned on.
No sound is coming The volume is set too low.
from speakers.
The MP player is not correctly seated into
the docking station.
If using an alternate audio source, the audio
source is not properly connected to the
inMotion system or there is a problem with
the alternate audio source.
There is a crackling The MP player is not correctly seated into
sound coming the docking station.
from speakers.
If using an alternate audio source, the audio
source is not properly connected to the
inMotion system or there is a problem with
the alternate audio source.
If using a PC or laptop, the operating
system's volume level is set too high.
The sound The inMotion system's volume level is set
is distorted. too high.
There is radio The unit is too close to a radio tower.
interference.
Intermittent The unit is located too close to a GSM
buzzing. cell phone.
Solution
Insert the barrel connector from the power supply into the DC connector
on the back of the inMotion system. After this connection is made, insert
the power supply into a wall outlet.
If the power supply cord is plugged into a surge protector, make sure the
surge protector is switched on.
Plug another device into the same wall outlet to confirm the outlet
is working.
Turn on the inMotion system by pushing the power button located to
the left of the MP player dock. The LCD screen will turn on.
Press the "+" button to increase the volume to the desired level.
Check the volume level on alternate audio source device and set at
mid-level.
Turn off the MP player, remove it from the docking station, reseat it,
and turn it on again.
Follow the instructions in "Connecting to an alternate audio source."
If necessary, try connecting another audio source.
Turn off the MP player, remove it from the docking station, reseat it,
and turn it on again.
Follow the instructions in "Connecting to an alternate audio source."
If necessary, try connecting another audio source.
Check the operating system volume level and decrease it if necessary.
Press the "–" button to reduce the volume to the desired level.
Move the unit to see if the interference goes away.
Move the GSM cell phone away from the unit.
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