Canon BJC-5100 Series User Manual page 87

The last part of print job is not printing
Cause
Paper used for printing
differs from the paper
size specified in the
software application
and printer driver
Parallel cable not
connected correctly
Printer cable fault
Switching device or
external buffer fault
Windows Printing System Change the WPS driver port setting or delete the WPS
(WPS) driver is installed driver
on the computer. You
may not be able to print
correctly with a WPS
printer driver installed
on your computer.
Chapter 5
Solution
Specify the paper size you are using in the driver Paper
Size setting
If your software application allows you to specify the paper
size in the page setup, ensure that the Paper Size settings
in the software application and the printer driver are the
same.
Check the parallel cable
Make sure the parallel cable is securely fastened to the
computer and the printer. For details, see the Quick Start
Guide.
Try to use another printer cable
Make sure you are using an IEEE 1284 ECP-compatible
parallel interface cable.
Disconnect the switching device or external buffer
Print with the printer directly connected to the computer.
If you can then print normally, the fault is probably in the
switching device or external buffer. Consult the switching
device or external buffer supplier.
To change the port setting, open the WPS Driver Properties
window. Windows 98 and Windows 95—In the Details tab,
select FILE in the "Print to Port" setting. Windows NT
4.0—In the Ports tab, make sure LPT1 is set to the Canon
BJC-5100.
To delete the WPS driver, click Start, Settings, and
Printers. Right-click on the WPS printer icon and click
Delete. After deleting the WPS printer driver, re-install the
BJC-5100 printer driver.
To continue using the WPS printer, install a second parallel
port.
Troubleshooting 5-9