Canon BJC-5100 Series User Manual page 85

Printing does not start due to an application error or General Protection Fault
Cause
Multiple software
applications running
Sufficient memory
not available for the
software application
Sufficient space not
available on hard disk
Internal file or
application software
problem
Installed printer driver
not operating correctly
Chapter 5
Solution
Quit other programs
Quit any other application programs you are running and
try printing again.
Check your memory
Refer to the manual for your software application and
check that the required amount of memory is allocated
to the application.
If there is not enough memory installed, install more
memory. Refer to the documentation for your computer
for information on installing additional memory.
Clean up your hard disk
Delete any unnecessary files to make more space available.
Rebuild the document and print it again
If there is no problem with the new document, the
original file was probably faulty. If the same problem
occurs with the new file, visit Canon's Web site or call the
Canon Customer Care Center for help (see page 1-4).
Reinstall the printer driver
Remove the installed printer driver and then install the
printer driver again. To uninstall the printer driver, click
Start, Settings, and Printers. Right-click on the BJC-5100
icon and click Delete. Follow the on-screen instructions.
For details about installing the printer driver, see the Quick
Start Guide.
Troubleshooting 5-7