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en Troubleshooting
Fault
The appliance is not
working.
lights up in the
display and no set-
tings can be made
on the appliance.
The interior lighting is
not working.
12:00 flashes in the
display and the
symbol lights up.
The appliance is not
in operation. A cook-
ing time is shown in
the display.
Microwave not work-
ing.
Food takes longer
than usual to heat up.
Microwave mode is
cancelled.
Appliance is not heat-
ing, colon is flashing
in the display.
The water tank and
drip tray symbols are
flashing continuously.
Hot air or steam es-
capes above the
door.
Cooling fan continues
to run after the opera-
tion has ended.
Cooling fan runs
while the door is
open.
30
Cause and troubleshooting
Malfunction
1.
Switch off the fuse in the fuse box.
Switch the fuse back on after approx. 10 seconds.
2.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
3.
message when calling.
→ "Customer Service", Page 31
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
Childproof lock is activated.
Press and hold
until
▶
The LED lamp is defective.
If this fault recurs, call the after-sales service.
▶
There has been a power cut.
Reset the time.
▶
→ "Setting the time", Page 24
has not been pressed.
Press
.
▶
Door is not fully closed.
Check whether food remains or foreign material are trapped in the door.
▶
has not been pressed.
Press
.
▶
The microwave power setting is set too low.
Set a higher microwave power setting. → Page 15
▶
You have placed a larger amount of food than normal in the appliance.
Set a longer cooking time.
▶
You need double the time when you have double the amount.
The food is colder than usual.
Turn or stir the food from time to time during cooking.
▶
Appliance has a fault.
If this fault recurs, call the after-sales service.
▶
Demo mode is activated in the basic settings.
Disconnect the appliance from power supply by briefly switching off the circuit breaker in
1.
the fuse box.
2.
Go to the basic settings → Page 24 and deactivate Demo mode within the next
3 minutes.
Technical problem
Make sure that the water tank and drip tray are fully inserted in the relevant tank recess.
1.
If the symbols continue to flash, call our customer service.
2.
Note: You can continue to use the appliance, except for the steam function.
Not a fault. The appliance's cooling fan is running.
No action required.
▶
The fan continues to run briefly even after the operation has ended. The fan protects the
appliance from overheating.
The appliance must be cooled down after the operation has ended.
No action required.
▶
The fan continues to run briefly even after the operation has ended. The fan protects the
appliance from overheating.
The appliance must be cooled during and after operation.
No action required.
▶
All cooking functions are stopped when the door is opened.
goes out.
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