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Getting help
Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.
Sony support options
Sony provides several support options for your computer.
Printed documentation supplied with your Sony notebook
The Customer Guide explains how to start your computer and use the basic functions. This guide gives
you the information to access VAIO-Link.
A Getting Started brochure, where you will find a brief description of the items in the box, a quick
guide to setting up your VAIO notebook, and a short list of specifications.
Online user guides on your Documentation CD-ROM
The Hardware Guide explains how to use your computer and connect peripheral devices. It also
contains a list of specifications of your computer and accessories.
The Software Guide lists the pre-installed software titles and explains how to use the utility programs
and perform basic computer tasks.
The Customer Service Guide gives you complete information on the VAIO-Link Services.
Other sources of information
The online help files that accompany your pre-installed software contain instructions on using the
software.
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