Sony VAIO PCG-QR20 User Manual page 58

Getting help


On your computer, the default DVD region code is 2, which is the region code for European DVDs. Do not change this setting using the Region Code
Change function in Windows
beyond the scope of your warranty and will result in service charges for repair.
My floppy disk drive cannot write to a diskette
The diskette is write-protected. Disable the write-protect feature or use a diskette that is not write-


protected.
Check that the diskette is properly inserted into the floppy disk drive.


When I double-click an application icon, a message such as 'You must insert the application CD into your disc
drive' appears and the software does not start.
Some titles require specific files that are located on the application CD-ROM. Insert the disc and try


starting the program again.
Make sure you place the disc in the tray with the label side facing upwards.


The disc tray does not eject even when I press the eject button
Check that the notebook is turned on.


The disc tray ejects even when it has been locked into place
Ensure that the disc is placed with the label side facing up.


Clean the disc.


The disc may be scratched. Insert another disc to see if that is the reason.


There may be condensation in the drive. Remove the disc and leave the drive open for approximately


one hour.
®
, or any other software application. System malfunctions originating from the user changing the DVD region code are
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