Sony VAIO PCG-QR20 User Manual page 55

Getting help
If this does not work, press the power button and hold it for at least four seconds.


This turns off the power.
Unplug the computer from the AC adapter and remove the battery pack from your computer.


My computer locks up
If you suspect one application is locking your system, you can try to stop it. To do this, press


<Ctrl>+<Alt>+<Delete> once, select the application that is locking your system, and then click End
Task.
If the above method does not work or you do not know which application is locking your system, restart


the computer. On the Windows
Down in the list and click OK.
If the above method does not work, press the power button and hold it for at least four seconds. This


turns off the power.
If your computer locks up while playing a CD or DVD-ROM, stop the CD or DVD-ROM, shut down the


computer by pressing <Ctrl>+<Alt>+<Delete>, and then click Shut Down.
My software program locks up or crashes
Contact the software publisher or designated provider for technical support.
My touchpad interprets a single tap as a double-click
Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties
dialog box. One of the buttons is assigned to the double-click action.
My mouse does not work
Check that the appropriate driver for the USB mouse is properly installed.


Check that the USB mouse is plugged into the USB connector.


®
taskbar, click the Start button, click Shut Down, and then select Shut
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