Troubleshooting; Warranty; Error Code - Wave SWIFT OSAKA Installation And User Manual

Wave_Installation and user manual_SWIFT US_OUTLINED AND EMBEDDED.pdf 9 10/09/2021 12:05:03

6. TROUBLESHOOTING

6.1 Troubleshooting
Here are some useful tips to help you to diagnose and rectify common sourced of trouble.
Reference
Inlet - The inlet is where the filter is attached.
Outlet - The water is directly above of the filter and is where the
hot water is recirculated back into the spa from the heater unit.
Problem Cause
Control panel screen does not Check power source
operate
C
SPA pump does not heat Temperature set is too low
M
properly
Filter Cartridge is dirty
Y
Too low water level
CM
Heating elemend defective
MY
Bubble massage system does Pump is overheating
not work
CY
Auto shut-down feature (30min) is
activated
CMY
Malfunction of the pump unit
K
Water filtration does not work Filter cartridge is dirty
Inlet and outlet blocked
Air inside the pump
Malfunction of the pump unit
Pump leakage Adaptor seal improperly
Water leakage from pump body
Spa pool leakage Spa pool is torn or punctured
Water is not clean Insufficient filtering time
Filter cartidge is dirty
Pool filled water quality
Improper water treatment
CHG FIL After 150 cumulative hours of filtration operations, an audible alarm will sound and the LCD
display will show the characters CHG, followed by FIL, to remind you to change or clean the filter.
You can hold the filtering button 5 seconds to turn off the buzzing. The filtering system will turn
off, you can press the button to active the filtering system again.
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Solution
Power failure
Reset the RCD pluf / Check if the wiring system is
adapted to the power of the pump unit
Call for service if it does not reset
Set to a higher temperature
Clean or Replace the cartridge (see chapter 5.2.)
Fill water to minimum water level
Call for service
Cut off power and wait until the pump has cooled.
Press the bubble button to reactivate
Call for service if it does not reset
Clean or Replace the cartridge (see chapter 5.2.)
Clean inlet and outlet
Fill water to minimum water level
Call for service if does not reset
Replace the seal in the right position
Check the pump body, call for service
Use provided repair kit (see chapter 5.4)
Increase filtering time
Clean or Replace the cartridge (see chapter 5.2.)
Change the pool water completely
Refer to the chemical manufacturer's instructions

7. WARRANTY

7.1. Error code

If the screen displays an error code "Ex", please refer to the table below.
Problems
Code Situation
Wrong temperature control
Not heating
E1
sensor.
Not heatign properly
Not heatign properly High water temperature
E3
indicator.
Low water temperature
All fucntions do not
E4
indicator.
work, buzzing warn.
High water temperature
All fucntions do not
E5
indicator.
work, buzzing warn.
Not heating and filter -
Water pressure is not big
E6
ing properly. enough to activate healing.
Buzzing warns.
E3, E4, E5, E6 error code
- Cut off electricity for 5 minutes and reconnect
If error code is still displayed on the control Box, please do the following instrutions :
1 - Check that the water line is between the high and low limits.
2- Clean or replace the filter cartridge
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if
necessary (Neaf, hairs, fur, skin...)
4- Check that the propeller of the filter pump does not contain foreign matter.
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the
control box please contact the Service Center
Solutions
Causes
Temperature control sensor Control service center.
short circuit or open circuit.
1. Cut off the power, make
1. The filled water is over 45°C
sure the pool water is
(113°F)
between 2°C-44°C (36F-111°F).
If this does not solve the
2. The filter cartridge was put
problem, refer to the box
on the wrong suction fitting
below.
(higher suction fitting).
2. Put the filter cartidge on
the lower suction fitting.
Cut off the power, make sure
The pool water is lower than
2°C (36°F) the pool water is between
2°C-444°C (36°F-111°F)
If this does not solve the
problem, refer to the box
below.
Cut off the power, turn
The pool water is lower than
50°C (122°F) to qualified electrician to
reset the thermal cutout
described in the next
paragraph.
If this does not solve the
problem, refer to the box
below.
Clean inlet and outlet.
Inlet or outlet on inner wall are
blcoked.
Clean or replace filter
cartridge.
Filter cartridge is too dirty.
Add water to reach water
Pool water does not reach
level
minimum water level.
Do air release as outlined
Do not release air from pump
again
Pump is wrong
If this does not solve the
rpoblem, refer to the box
below
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