Tapeless digital answering system with time/day (14 pages)
Summary of Contents for AT&T CL82200
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User’s manual CL82100/CL82200/CL82300/ CL82350/CL82400/CL82500 DECT 6.0 cordless telephone/answering system with caller ID/call waiting...
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You can also visit our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial Model #: CL82100 (one handset) CL82200 (two handsets) CL82300 (three handsets) CL82350 (three handsets) CL82400 (four handsets) CL82500 (five handsets)) Type: DECT 6.0 cordless telephone/answering system with...
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ID/call waiting with caller ID/call waiting User's manual Quick start guide Cordless handset Telephone base (One for CL82100) (Two for CL82200) (Three for CL82300 and CL82350) (Four for CL82400) (Five for CL82500) Charger for cordless handset Battery for cordless handset...
User’s manual CL8210/CL82200/CL82300/ CL82350/CL82400/CL82500 DECT 6.0 cordless telephone/answering system with caller ID/call waiting Table of contents Getting started Announcement ........17 Number of rings........18 Quick reference guide - handset..1 Remote access code......19 Quick reference guide - Message alert tone.......19 telephone base......... 3 Call screening..........20...
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Intercom............27 Call screening at the Call transfer using intercom ....28 telephone base........41 Call intercept ...........41 Directory Base ringer ..........42 About the directory........29 Voice prompts .........42 Shared directory........29 Temporarily turning off the Capacity .............29 message alert tone ......42 Exiting the directory......29 Message playback........43 Create directory entries ......30 Options during playback....43...
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Appendix G FCC part 68 and ACTA......66 FCC part 15..........67 Appendix H Limited warranty........68 Appendix I Technical specifications ......70 DECT 6.0 digital technology.....70 Telephone operating range ....70 Redefining long range coverage and clarity..........70 Index Index ..............71 Remote access wallet card ....73...
Getting started Quick reference guide - handset CHARGE indicator MENU/SELECT On when the handset is Press to show the menu. charging in the telephone base or charger. While in the menu, press to select an item or save an entry CID/-VOLUME or setting.
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Getting started Quick reference guide - handset During an outside call, intercom call, message or announcement playback, press to change the audio tone. Main menu Main menu The > symbol highlights Play messages (page 43) a menu item. Answering sys (page 40) Directory (page 29) >Play messages Answering sys...
Getting started Quick reference guide - telephone base HANDSET LOCATOR Press to make handsets beep so you can locate them (page 26). IN USE Indicator On when the handset is in use, when the answering system is answering an incoming call. Flashes when another telephone is in use on the same line.
Getting started Installation You must install and charge See pages 6-7 STOP! the battery before using the for easy instructions. telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 8).
Getting started Telephone base & charger installation Install the charger as shown below. The telephone base is ready for tabletop use. If you want to change to wall mounting, see for details. 1. Plug one end of the telephone line cord 2.
Getting started Battery installation & charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the charger when not in use.
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Getting started Battery installation & charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT166342). www.telephones.att.com To order, visit our website at or call...
Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.
Getting started Installation options Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Push the telephone base up to detach it from the wall mount bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
Handset settings Telephone settings Use the menu to change the telephone’s setting. 1. Press MENU/ when in idle mode (when the phone is Answering sys SELECT > not in use) to enter the main menu. Directory 2. Press CID or DIR to scroll to the feature to be changed.
Handset settings Telephone settings Key tone The handset is factory programmed to beep with each key > Settings press. If you turn off the key tone, there are no beeps when User help you press keys. 1. Press MENU/ in idle mode to enter the main menu. SELECT 2.
Handset settings Telephone settings The answering system announces the day and time of the message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
Handset settings Telephone settings CID time synchonize Follow the steps below to turn the CID time sync feature on or off. The default setting is On. > Settings User help 1. When the handset is in idle mode, press MENU/ SELECT enter the main menu.
Handset settings Handset settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your HANDSET 1 telephone service provider, this feature provides a visual New voicemail indication when you have new voicemail messages. New voicemail and the icon appear on the handset screen.
Handset settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.
Handset settings Answering system settings Use the answering system menu to turn on or off the answering system, setup the announcement message, or change the number of rings, remote access code, and message alert tone. Play messages 1. When the handset is in idle mode, press MENU/ SELECT Answering sys >...
Handset settings Answering system settings Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a prerecorded outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement.
Handset settings Answering system settings To delete your outgoing announcement: 1. When the handset is in idle mode, press MENU/ to enter the main menu. SELECT 2. Press CID or DIR to scroll to >Answering sys, then press /SELECT. MENU Announcement 3.
Handset settings Answering system settings Remote access code To access your answering system remotely from any touch tone Play messages phone, you need to enter a two-digit number (10-99). Unless Answering sys > you change it, the remote access code is 19. To change the remote access code: 1.
Handset settings Answering system settings NOTES: 1. The message alert tone beeps only if all the conditions below are met: - Answering system is on. - Message alert tone setting is on. - There are new messages. 2. To temporarily turn off the message alert tone, see page 53. Call screening Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded.
Telephone operation Making, answering, and ending calls Making a call Elapsed time To make a call: • Press PHONE/ SPEAKER, then enter the FLASH Phone 0:00:30 telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). Speaker 0:00:30 NOTE: Pressing PHONE/FLASH to access services from your local...
Telephone operation Handset operation Speakerphone Elapsed time During a call, press SPEAKER to switch between hands-free speakerphone and normal handset use. Press OFF/ CLEAR Speaker 0:00:30 hang up. NOTES: If you use the speakerphone during Low battery mode, the handset is not lit except for the SPEAKER button.
Telephone operation Handset operation To delete a number: • While the screen displays the desired number, press /DELETE to delete MUTE the number from the redial memory. Equalizer The equalizer feature on the handset enables you to change the audio tone of the handset during an outside call, intercom call or message or announcement playback.
Telephone operation Options while on calls Volume control While on a call, press VOLUME-/ CID to decrease or press VOLUME/ CID or VOLUME/ DIR VOLUME+/ DIR to increase the listening volume. You set the listening volume level (1-5) to one of five levels. NOTES: 1.
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history, or redial memory while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, caller ID history, or redial list.
Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: • Press HANDSET LOCATOR at the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/ or MUTE/...
Multiple handset use Intercom Use the intercom feature for conversations between handsets. This feature is not available for model CL82100. Use the handset number to initiate intercom and transfer calls. Calling 1. Press INT on your handset when not in use. other handset •...
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. This feature is not available for model CL82100. Calling other handset 1. During a call, press INT. • If you have a two-handset system, the outside call is put on hold and your handset screen shows Calling other handset.
Directory About the directory Shared directory The directory is in the telephone base and is common for all Charlie Johnson handsets. Changes made to the directory from any handset 888-883-2445 apply to all. NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time.
Directory Create directory entries To create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. SELECT Answering sys Directory > 2. Press CID or DIR to scroll to >Directory, then press /SELECT. MENU 3. Press CID or DIR to highlight Add contact.
Directory Create directory entries Characters by number of key presses Dial ‘ & space Robert Brown 8. Press /SELECT to store your new directory entry. There MENU 888-883-2445 is a confirmation tone. The name and the telephone number appear. To change them later, see page 33. To add a pre-dialing telephone number to the directory You can save a pre-dialing telephone number to the directory.
Directory Review directory To review directory entries 1. Press DIR when in idle mode to show the first entry in the directory. Directory empty appears if there are no directory entries. -OR- You can also show the first entry in the directory by pressing MENU/ SELECT when in idle mode, then press CID or...
Directory To dial, delete or edit entries To dial, delete or edit a directory entry (name and number), the entry must be on the handset. Use the directory review or search (page 32) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH SPEAKER.
Caller ID About caller ID This product supports caller ID services that most telephone service providers provide. Depending on your service subscription, you might see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID allows you to see the name, number, date and time of calls.
Caller ID Caller ID history How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.
Caller ID Caller ID operation Memory match If the incoming telephone number exactly matches a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris Chris if this is how you entered it into your directory.
Caller ID Caller ID operation To review the caller ID history 1. When a handset is in idle mode, press CID to review the HANDSET 1 caller ID history in reverse chronological order starting with 6 MISSED CALLS the most recent call. -OR- 10:01 10/15...
Caller ID Caller ID operation Dial a call log entry 1. When in the call log, press CID or DIR to browse. 2. Press PHONE/ SPEAKER to dial the entry. FLASH Delete entries • Press /DELETE to delete the shown entry from the caller ID history. MUTE •...
Caller ID Reasons for missing caller ID information There are also occasions when other information or no information shows for various reasons: On-screen Reason message The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.
Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types HANDSET 1 of voice messages: those left on its built-in digital answering 1 New message system and those left at your telephone service provider’s voicemail (fees may apply).
Answering system About the answering system If the memory is full, the answering system announces, “Memory is full.” the handset screen displays Memory full and the number of messages and F are flashing alternatively in the message counter. You cannot record new messages until old ones have been deleted.
Answering system About the answering system Base ringer Press VOLUME on the telephone base to adjust the ringer volume when the telephone is not in use. You hear a sample of the ringer while adjusting the volume. The telephone base announces, “Base ringer is off.” when you set the volume to 0. Voice prompts The system provides voice prompts to guide you through remote access and recording outgoing announcements.
Answering system Message playback If you have new messages, you hear only the new messages (oldest first). If there are no new messages, the system plays back all the messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording.
Answering system Message playback When messages are playing on the handset: • Press CID or DIR to adjust the message playback volume. • Press EQ button to adjust the message playback tone. • Press 6 to skip to the next message. •...
Answering system Recording & playing memos Memos are messages you record at a handset. You can save, play back, and delete them like incoming messages. You can record a memo as a reminder to yourself, or leave a message for others who use the answering system. To record a memo: Play messages 1.
Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays No messages. You need to set the clock (pages 12). 0 (flashing) Total number of old messages and memos, or message 1-99...
Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two digit remote access code (19 is the default code, see page 19 to change it).
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Answering system Remote access NOTES: 1. If you do not enter a valid remote access code, the system answers the call automatically. 2. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands.
Appendix A Adding and registering handsets Your telephone can support up to 12 cordless handsets (AT&T model CL80100, sold separately). The handset needs to synchronize with the telephone base before use. You must register each handset separately. The handsets provided within your product box is pre-registered as HANDSET 1.
Appendix A Deregistering a handset You can deregister handsets. You may need to deregister your handsets if: You have twelve registered handsets and need to replace a handset. -OR- You wish to change the designated handset number of your registered handsets.
Appendix B Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in telephone base or charger to recharge. ANS ON MSG # SPEAKERPHONE - the speakerphone is in use. AM MUTE 10:21 Ringer off - the handset ringer is off.
Appendix B Alert tones and lights Lights ANSWER ON On when the answering system is on and ready to receive calls. IN USE On when the handset is in use, or when the answering system is answering an incoming call. Flashes when another telephone is in use on the same line.
Appendix C Handset display screen messages Screen display messages The telephone number you have entered is already in the Already saved directory. You are trying to reach an empty caller ID history. Call log empty You are transferring an outside call to another cordless handset or Call transfered the telephone base.
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Appendix C Handset display screen messages Screen display messages Someone else is already using the directory or caller ID history. Not available at this time The other handset is calling. Other handset is calling (For system with two handsets) You are on the external call during call transfer. Outside call The telephone base is paging handset(s).
Appendix D Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My telephone • Make sure the power cord is securely plugged in. doesn’t work at all.
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Appendix D Troubleshooting I cannot dial out. • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset might take a second or two to find the telephone base and produce a dial tone. This is normal.
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Appendix D Troubleshooting • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: television sets, VCRs, or other cordless telephones. • If the cordless handset is in the telephone base or The batteries do charger and the charge light is not on, refer to The not hold a charge.
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Appendix D Troubleshooting • Relocate your phone to a higher location. The phone might have better reception in a high area. • If the other phones in your home are having the same problem, contact your telephone service provider (charges may apply). I experience poor •...
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Appendix D Troubleshooting • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones. • Re-install the battery, and place the cordless handset in the telephone base.
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Appendix D Troubleshooting My caller ID isn’t • Caller ID is a subscription service. You must subscribe working. to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID.
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Appendix D Troubleshooting • In some cases, the answering system is affected by the ringing system used by your telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 40).
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Appendix D Troubleshooting System • You need to reset the system clock (pages 12). announces “Time and day not set.” Outgoing • When you record your announcement, make sure you announcement is speak in a normal tone of voice, about nine inches from not clear.
Appendix E Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
Appendix F Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
Appendix F Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
Appendix G FCC part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
Appendix G FCC part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at or you 1 (800) 222-3111 1 (866) 288-4268 .
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Appendix H Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT controls and features may save you a service call.
Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Action Remote command Play all messages ....