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Troubleshooting When Using the Facsimile Function
Message
Entered path is
not correct.
Please re-en-
ter.
Sender's name is
not selected.
Specify send-
er's name.
E-mail address
3
entered is in-
correct. Please
re-enter.
Check whether
there are any
network prob-
lems.
{
}
13-10
Check whether
there are any
network prob-
lems.
{
}
13-11
Check whether
there are any
network prob-
lems.
{
}
13-17
Check whether
there are any
network prob-
lems.
{
}
13-18
24
Cause
The name of the computer or
folder entered as the destination
is wrong.
The sender has not been specified. A sender's name should be speci-
The entered e-mail address is
wrong.
The alias telephone number you
entered is already registered on
the gatekeeper by another device.
Cannot access gatekeeper.
Registering of user name is reject-
ed by the SIP server.
Cannot access the SIP server.
Solution
Check whether the computer
name and the folder name for the
destination are correct.
fied before sending e-mail. Send
e-mail after specifying the send-
er's name.
Make sure the e-mail address is
correct, and then enter it again.
• Check the alias telephone
number is correctly pro-
grammed using the Web Im-
age Monitor. See the Web
Image Monitor's Help.
• Contact your network admin-
istrator.
• Use your Web Image Monitor
to check the gatekeeper ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Contact your network admin-
istrator.
• Use your Web Image Monitor
to check the SIP server ad-
dress and user name are cor-
rectly programmed. See the
Web Image Monitor's Help.
• Contact your network admin-
istrator.
• Use your Web Image Monitor
to check the SIP server ad-
dress is correctly pro-
grammed. See the Web Image
Monitor's Help.
• Contact your network admin-
istrator.
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Table of Contents
Troubleshooting
