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H3C MSR800 Routers
Installation Guide
New H3C Technologies Co., Ltd.
http://www.h3c.com.hk
Document version: 6W102-20170608

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Summary of Contents for H3C MSR800

  • Page 1 H3C MSR800 Routers Installation Guide New H3C Technologies Co., Ltd. http://www.h3c.com.hk Document version: 6W102-20170608...
  • Page 2 Copyright © 2017, New H3C Technologies Co., Ltd. and its licensors All rights reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of New H3C Technologies Co., Ltd.
  • Page 3 Audience This documentation is intended for: Network planners. • Field technical support and servicing engineers. • • Network administrators working with the MSR800 Routers Conventions The following information describes the conventions used in the documentation. Command conventions Convention Description Boldface Bold text represents commands and keywords that you enter literally as shown.
  • Page 4 GUI conventions Convention Description Window names, button names, field names, and menu items are in Boldface. For Boldface example, the New User window opens; click OK. > Multi-level menus are separated by angle brackets. For example, File > Create > Folder. Symbols Convention Description...
  • Page 5 It is normal that the port numbers, sample output, screenshots, and other information in the examples differ from what you have on your device. Obtaining documentation To access the most up-to-date H3C product documentation, go to the H3C website at http://www.h3c.com.hk. To obtain information about installation, configuration, and maintenance, click http://www.h3c.com.hk/Technical_Documents...
  • Page 6: Table Of Contents

    Scenario 3 ······························································································································································ 25   Reset button usage guidelines ······························································································································ 26   Appendix A Chassis views and technical specifications ························································································ 27   Chassis views ································································································································································· 27   MSR800 ································································································································································· 27   MSR800-W ···························································································································································· 28   MSR800-10 ··························································································································································· 28   MSR800-10-W ······················································································································································ 29  ...
  • Page 7 Appendix B LEDs ························································································································································ 31   LEDs ················································································································································································· 31   MSR800 ································································································································································· 31   MSR800-W ···························································································································································· 31   MSR800-10 ··························································································································································· 32   MSR800-10-W ······················································································································································ 32   LED description ······························································································································································· 33   Index ··········································································································································································· 34  ...
  • Page 8: Preparing For Installation

    Preparing for installation Safety recommendations WARNING! Compliance and Safety Guide Before installation and operation, read all of the safety instructions in supplied with your router. Follow these general safety recommendations: Turn off all power and remove all power cables before opening the chassis. •...
  • Page 9: Esd Prevention

    Max. (mg/m 0.05 0.01 To prevent overheating: Provide adequate clearance for air flow, including at least 10 cm (3.94 in) ventilation space • around the router's air intake and outlet vents. • Make sure the site has an adequate cooling system. ESD prevention To prevent the electronic components from being damaged by ESD, follow these guidelines: The equipment and floor are correctly grounded.
  • Page 10: Lightning Protection

    Lightning protection To protect the router from lightning: • Make sure the grounding cable of the chassis is grounded correctly. Make sure the grounding terminal of the AC power receptacle is grounded correctly. • Install a lightning arrester at the input end of the power supply. •...
  • Page 11: Pre-Installation Checklist

    Pre-installation checklist Item Requirements Yes No • There is a minimum clearance of 10 cm (3.9 in) around the router chassis intake and exhaust vents for Ventilation heat dissipation. • The installation site ventilation system is adequate. Temperature 0°C to 40°C (32°F to 104°F) Relative humidity 5% to 90% (noncondensing) Cleanness...
  • Page 12: Installing The Router

    Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open • the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence. Installation prerequisites You have read "Preparing for...
  • Page 13 Figure 3 Installation flowchart...
  • Page 14: Installing The Router

    Installing the router Mounting the router on a workbench IMPORTANT: Reserve a space of 10 cm (3.9 in) around the router for heat dissipation. • • Do not place heavy objects on the router. To mount the router on a workbench: Make sure the workbench is clean, stable, and correctly grounded.
  • Page 15: Installing The Router In A Rack

    Figure 5 Wall-mounting the router ≥ 22 mm (0.87 in) ≥ 1.5 mm (0.06 in) Installing the router in a rack IMPORTANT: To avoid damages to the router and mounting brackets, do not place objects on the router. To install the router in a rack: Mark locations of the cage nuts on the front rack posts based on holes in the mounting brackets, as shown in Figure...
  • Page 16 Figure 6 Marking installation holes for cage nuts Install cage nuts on rack posts, as shown in Figure Insert one ear of a cage nut into the marked installation hole. Use a flathead screwdriver to push another ear into the same hole. Figure 7 Installing cage nuts Install mounting brackets on both sides of the router, as shown in Figure...
  • Page 17: Grounding The Router

    Figure 8 Securing mounting brackets to the router Use M6 screws to secure both mounting brackets on the router to the front rack posts, as shown Figure Figure 9 Securing the router to the rack Grounding the router WARNING! Connecting the router grounding cable correctly is crucial for protecting the router from lightning and EMI.
  • Page 18 Attaching the ring terminal Cut the grounding cable as appropriate for connecting to the grounding strip. Peel 5 mm (0.20 in) of insulation sheath by using the wire-stripping pliers, and insert the bare metal part through the black insulation covering into the end of the ring terminal. Secure the metal part of the cable to the ring terminal with needle-nose pliers.
  • Page 19 Figure 11 Connecting the grounding cable to the router Figure 12 Grounding the router through the rack...
  • Page 20 Figure 13 Connecting the grounding cable to the rack Grounding the router to a grounding strip Remove the grounding screw from the router chassis. Put the ring terminal of the grounding cable on the grounding screw. Use a screwdriver to fasten the grounding screw. Remove the nut from the post on the grounding strip.
  • Page 21: Installing A Wlan Antenna

    Figure 15 Grounding to a conductor buried in the earth Installing a WLAN antenna Only the MSR800-W and MSR800- 1 0-W support the WLAN antenna. To install a WLAN antenna: Change the angle of the antenna orientation from vertical to horizontal.
  • Page 22: Connecting Interface Cables

    To avoid injury to your eyes, do not stare at the optical fiber interfaces and optical fiber connectors when connecting optical fibers. IMPORTANT: Use only H3C-certified transceiver modules. • Ensure a minimum curvature radius of 10 cm (3.94 in) for the optical fibers.
  • Page 23: Connecting Usb Devices

    To avoid data loss and hardware damages, do not unplug a USB device during data transmission. IMPORTANT: • Use H3C-certified USB devices. The USB port does not support hot-swapping of the USB modem from Sierra Wireless. • To connect a USB device to the USB port: Remove the cap of the USB device.
  • Page 24: Connecting The Console Cable And Setting Terminal Parameters

    Figure 19 Connecting a USB device Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: When using a console cable to connect a PC to the router, first connect the DB-9 end of the console cable to the PC serial port, and then connect the RJ-45 connector of the console cable to the router console port.
  • Page 25: Setting Console Terminal Parameters

    Setting console terminal parameters Select Start > All Programs > Accessories > Communications > HyperTerminal. The Connection Description dialog box appears. Enter the name of the new connection in the Name field and click OK. Figure 21 Connection description Select the serial port to be used from the Connect using list, and click OK. Figure 22 Setting the serial port used by the HyperTerminal connection Set Bits per second to 9600, Data bits to 8, Parity to None, Stop bits to 1, and Flow control to None, and click OK.
  • Page 26 NOTE: To restore the default settings, click Restore Defaults. Figure 23 Setting the serial port parameters Select File > Properties in the HyperTerminal window. Figure 24 HyperTerminal window On the Settings tab, set the emulation to VT100 or Auto Detect, and click OK.
  • Page 27: Connecting The Power Adapter

    Figure 25 Setting the terminal emulation parameters Connecting the power adapter The router's power adapter converts AC power to DC power, as follows: AC rated voltage range: 100 VAC to 240 VAC @ 50 Hz to 60 Hz • DC Rated voltage: 12 VDC •...
  • Page 28: Verifying The Installation

    Figure 26 Connecting the power adapter Verifying the installation After you complete the installation, verify that: There is enough space around the router for heat dissipation. • The router is mounted securely on the wall or on a sturdy workbench. •...
  • Page 29 Booting Normal Extend BootWare Do you want to check SDRAM? [Y/N] **************************************************************************** H3C MSR800 BootWare, Version 2.01 **************************************************************************** Copyright (c) 2004-2017 New H3C Technologies Co., Ltd. Compiled Date : Jan 10 2016 CPU ID : 0xa CPU L1 Cache : 32KB...
  • Page 30: Power-On Check

    Configuring basic settings for the router After the router is powered on for the first time, configure basic settings for the router. For more information, see H3C MSR Router Series Configuration Guide (V5) and H3C MSR Router Series Command Reference (V5).
  • Page 31: Troubleshooting

    Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open • the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence. Power supply failure If the router cannot be powered on and LEDs on the front panel are off, it indicates that the power supply is faulty.
  • Page 32: No Response From The Serial Port

    No response from the serial port If the serial port does not respond, verify that the serial cable is in good condition and the serial port settings are correct. Restoring the factory settings Scenario 1 Symptom When you replace the router, the router password is lost. As a result, you cannot log in to the router and do not know the router configuration.
  • Page 33: Reset Button Usage Guidelines

    Reset button usage guidelines An MSR800 router provides the Reset button. You can use the button to reboot the system or restore the factory settings. Press the Reset button for a short time to reboot the router. Press the Reset button for more than 4 seconds to reboot the router and restore the factory...
  • Page 34: Appendix A Chassis Views And Technical Specifications

    Appendix A Chassis views and technical specifications Chassis views The figures in this appendix are for illustration only. MSR800 Figure 27 Front view (1) Power receptacle (2) GE LAN ports (GE1 to GE4) (3) GE WAN port (GE0) (4) GE WAN fiber port (SFP0)
  • Page 35: Msr800-W

    MSR800-W Figure 29 Front view (1) Power receptacle (2) GE LAN ports (GE1 to GE4) (3) GE WAN port (GE0) (4) GE WAN fiber port (SFP0) (5) Console port (6) Reset button (7) USB port Figure 30 Rear view (1) Grounding screw...
  • Page 36: Msr800-10-W

    Figure 32 Rear view (1) Grounding screw MSR800-10-W Figure 33 Front view (1) Power receptacle (2) GE LAN ports (GE2 to GE9) (3) GE WAN port (GE0) (4) GE WAN port (GE1) (5) GE WAN fiber port (SFP1) (6) Console port...
  • Page 37: Technical Specifications

    Technical specifications Item MSR800 MSR800-W MSR800-10 MSR800-10-W Console port USB port GE WAN port GE LAN port SFP port 1 (Combo) 1 (Combo) 1 (Combo) 1 (Combo) WLAN module Reset button Memory 256 MB DDR3 256 MB DDR3 256 MB DDR3...
  • Page 38: Appendix B Leds

    Appendix B LEDs LEDs MSR800 Figure 35 Front panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) System status LED (4) VPN LED (5) Combo port status LED MSR800-W Figure 36 Front panel LEDs...
  • Page 39: Msr800-10

    MSR800-10 Figure 37 Front panel LEDs (1) GE port status LED (yellow) (2) GE port status LED (green) (3) System status LED (4) VPN LED (5) Combo port status LED (6) GE port status LED MSR800-10-W Figure 38 Front panel LEDs...
  • Page 40: Led Description

    LED description Location Status Description No power input, or exceptions have occurred. Steady green The SDRAM is performing self-test. The system software image is being copied and Flashing green (8 Hz) decompressed. System Front panel Comware has started with the configuration file and status LED Flashing green (1 Hz) the router has booted up.
  • Page 41: Index

    Index A C I L P R S T Antenna specifications,30 Power supply failure,24 Powering on the router,21 Pre-installation checklist,4 Chassis views,27 Restoring the factory settings,25 Installation accessories and tools,3 Installation flowchart,5 Installation prerequisites,5 Safety recommendations,1 Installing the router,7 Site requirements,1 System configuration problems,24...

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