Kwikset HomeConnect 620 Frequently Asked Questions And Troubleshooting Manual

Kwikset HomeConnect 620 Frequently Asked Questions And Troubleshooting Manual

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Technical Support
1-800-327-5625
www.kwikset.com
Frequently Asked Questions and Troubleshooting Guide
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©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
66103 Rev 01
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Summary of Contents for Kwikset HomeConnect 620

  • Page 1: Table Of Contents

    Frequently Asked Questions and Troubleshooting Guide About Your Home Connect 620 Door Preparation Lock Installation and Functions Batteries Access Codes Lock Settings Smart Home System Troubleshooting Technical Support 1-800-327-5625 1 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
  • Page 2: About Your Home Connect 620

    Is Home Connect 620 weatherproof? Home Connect 620 is intended for entry door applications and is just as weather resistant as a normal Kwikset deadbolt. Home Connect 620 is not intended for full outdoor use such as exterior gates and the interior assembly should not be installed outdoors.
  • Page 3: Door Preparation

    Warped Door Installation Guide Please refer to the for the necessary adjustments to properly prepare your door for a smart lock installation. Technical Support 1-800-327-5625 3 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
  • Page 4: Lock Installation And Functions

    Home Connect 620 Installation Guide PDF - English / Spanish Can the Home Connect 620 keyway cylinder be re-keyed? Home Connect 620 incorporates Kwikset’s patented SmartKey technology which allows users to re-key the cylinder in less than a minute. How do I re-key the cylinder to an existing key? To re-key the cylinder to an existing KW key, follow the detailed instructions located here: How to re-key your SmartKey Security™...
  • Page 5: Batteries

    A4: Call our support center at 1-800-327-5625 for additional help and product Fig. 1 replacement if needed. Technical Support 1-800-327-5625 5 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
  • Page 6: Access Codes

    Will I lose my access codes if I change my batteries? No, access codes will not be lost if the batteries depleted or are removed. Technical Support 1-800-327-5625 6 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
  • Page 7: Lock Settings

    Can I set auto-lock to trigger at a specific time? Some home automation systems support auto-locking at a specific time. Please consult your home automation system for more information. Technical Support 1-800-327-5625 7 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
  • Page 8: Smart Home System

    Theft feature may have been activated by the previous home automation system. Please consult the home automation system for more information on how to deactivate Anti-Theft. Technical Support 1-800-327-5625 8 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
  • Page 9: Troubleshooting

    For detailed instructions on how to connect the cable, please see the installation guide: Home Connect 620 Installation Guide PDF - English / Spanish Technical Support 1-800-327-5625 9 / 9 www.kwikset.com ©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.

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