Further Support - Izon EXOID User Manual

FURTHER SUPPORT

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Additional support material is available at support.izon.com
If you have any questions that are not answered on the support portal, please
contact our support staff via the online support portal, or directly by email
(support@izon.com).
Device Cleaning
When cleaning the exterior of the instrument do not use solvent-based cleaners or
UV as this can affect the integrity of the powder coating, instead use warm soapy
water. The fluid cell must be disassembled before cleaning can take place. First
remove the fluid cell cap and upper fluid cell. Then remove the lower fluid cell by
pulling directly up on the "arms" firmly until it releases from the lower fitting.
DO NOT GET ANY SUBSTANCE INSIDE THE PIN HOLES IN THE LOWER FITTING.
This will cause major functional issues and should be remedied immediately after
occurrence by blow drying extremely well with compressed air.
The components of the fluid cell which have now been removed (the fluid cell cap,
the upper fluid cell, and the lower fluid cell) can be cleaned carefully with 70%
Ethanol Absolute. Make sure to dry everything thoroughly, with compressed air if
available, before re-assembling the fluid cell. Any liquid that remains on the silver
plated pins underneath the lower fluid cells will cause major issues when the pins are
pushed back into the lower fitting. DO NOT soak any part of the fluid cell.
Repair and Servicing
There are no user-serviceable parts. Return equipment to Izon for service.
All replacement parts, cables, mains lead, power supply, Nanopores, Fluid Cells must
be obtained via Izon Science Ltd or from an authorised distributor.
32 www.izon.com