Troubleshooting - AEG HG694340 User Manual

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• Use a special cleaner applicable for
the surface of the hob.
WARNING!
Do not use knives, scrapers
or similar instruments to
clean the surface of the glass
or between the rims of the
burners and the frame (if
applicable).
• Wash stainless steel parts with water,
and then dry them with a soft cloth.
6.2 Pan supports
The pan supports are not
resistant to washing in a
dishwasher. They must be
washed by hand.
1. Remove the pan supports to easily
clean the hob.
Be very careful when you
replace the pan supports
to prevent the hob top
from damage.
2. The enamel coating occasionally can
have rough edges, so be careful
when you wash the pan supports by
hand and dry them. If necessary,
remove stubborn stains with a paste
cleaner.
3. After you clean the pan supports,
make sure that they are in correct
positions.
4. For the burner to operate correctly,
make sure that the arms of the pan

7. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
7.1 What to do if...
Problem
There is no spark when you
try to activate the spark gen-
erator.
supports are aligned with the centre
of the burner.
6.3 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar.
If not, the dirt can cause damage to
the hob. Take care to avoid burns.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
non-abrasive detergent. After
cleaning, wipe the hob dry with a soft
cloth.
• To clean the enamelled parts, cap
and crown, wash them with warm
soapy water and dry them carefully
before you put them back on.
6.4 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and
check that the burner crown holes are
not obstructed.
6.5 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and
the pressure adjuster, if fitted.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Remedy
Check if the hob is correctly
connected to the electrical
supply.