Troubleshooting - AEG IKB64431IB User Manual

8.2 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, salt, sugar and food with sugar,
otherwise, the dirt can cause damage to
the hob. Take care to avoid burns. Use a
special hob scraper on the glass surface
at an acute angle and move the blade on
the surface.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat

9. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
9.1 What to do if...
Problem
You cannot activate or operate
the hob.
You can hear a constant beep
noise.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
38 ENGLISH
• Remove shiny metallic discoloration:
Possible cause
The hob is not connected to an elec‐
trical supply or it is connected incor‐
rectly.
The fuse is blown.
You did not set the heat setting for
10 seconds.
You touched 2 or more sensor fields
at the same time.
Pause operates.
There is water or fat stains on the
control panel.
The electrical connection is incor‐
rect.
You put something on one or more
sensor fields.
You put something on the sensor
field .
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
stains, shiny metallic discoloration. Clean
the hob with a moist cloth and a non-
abrasive detergent. After cleaning, wipe
the hob dry with a soft cloth.
use a solution of water with vinegar and
clean the glass surface with a cloth.
Remedy
Check if the hob is correctly connected
to the electrical supply.
Make sure that the fuse is the cause of
the malfunction. If the fuse is blown
again and again, contact a qualified
electrician.
Activate the hob again and set the
heat setting in less than 10 seconds.
Touch only one sensor field.
Refer to "Pause".
Clean the control panel.
Disconnect the hob from the electrical
supply. Ask a qualified electrician to
check the installation.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.