Troubleshooting; General Information - Motorola MBP481-2 User Manual

Doc Title : Product Data – User's Guide
Model : MBP481
6

TROUBLESHOOTING

Power Indicator on the parent unit does not come on

Check whether the parent unit is powered on.

Check whether the supplied battery pack is correctly installed and that they are not drained.

Recharge the parent unit by connecting it to the power supply.
Power/Link Indicator on the baby unit flashes

The baby unit may be not paired to the parent unit. Refer to section 3.11 to pair the baby unit.

The parent unit and the baby unit may be out of range with each other. Reduce the distance between the units,
but not closer than 3 feet.

The baby unit may be switched off. Press the
light on the parent unit flashes in green.

Battery pack in the parent unit is running low. Connect the parent unit to the mains power with the supplied
power adaptor for recharging.
The parent unit beeps

The parent unit may have lost connection with the monitoring baby unit. Reduce the distance between the
parent unit and the baby unit, but not closer than 3 feet.

The baby unit may be switched off. Press the

Battery pack in parent unit is running low. Connect the parent unit to the mains power with the supplied power
adaptor for recharging.
Cannot hear sound or baby cry from the parent unit

The volume level in the parent unit may be set too low, increase the volume level of the parent unit. Refer to
section 3.4 for volume level settings

The parent unit and the monitoring baby unit may be out of range with each other. Reduce the distance
between the units, but not closer than 3 feet.
The baby monitor system produces a high-pitched noise

The parent unit and the baby unit are too close to each other. Make sure the parent unit and baby unit is at
least 3 feet away from each other.

The speaker volume of the parent unit maybe set too high. Decrease the volume of the parent unit.
Battery pack in the parent unit is running low quickly

The LCD brightness may be set too high. Try to decrease the brightness level. Refer to section 3.5 for details.

The volume level of the parent unit may be set too high which consumes power. Decrease the volume level of
the parent unit. Refer to section 3.4 for volume level settings.
7

GENERAL INFORMATION

If your product is not working properly...
1. Read this User's Guide.
2. Visit our website: www.motorola.com
3. Contact Customer Service at
US and Canada 1-888-331-3383
Email: motorola@encompass.com
To order a replacement battery pack for parent unit, contact customer service.
Consumer Products and Accessories Limited Warranty ("Warranty")
Thank you for purchasing this Motorola branded product manufactured under license
by Binatone Electronics International LTD ("BINATONE")
This document contains confidential and proprietary information of VTech Telecommunications Ltd
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button to switch on the baby unit.
button to switch on the baby unit.
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