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Motorola MBP481 Faq
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MBP481
GENERAL QUESTIONS
Do I need to register my Baby Unit to the Parent Unit?
No, the Baby Unit is pre-registered to your Parent Unit. You do not need to register it again unless
the Baby Unit loses its link with the Parent Unit. Please consult your User Guide should you need to
pair your units together again.
How does the night vision mode work?
The Baby Unit has infra-red LEDs for picking up clear images in the dark. When the built-in light
sensor on the front of the unit detects a low level of ambient light, the LEDs will activate
automatically and the screen on the Parent Unit will display in black and white. The night vision
mode icon will be displayed at the top of the screen.
TROUBLE SHOOTING
Security
Is the signal between the Parent Unit and the Baby Unit secure?
Yes, the signal transmitted between the Baby Unit and Parent Unit is digitally secure and therefore
safe from unauthorized access.
Charging/Battery
Why does the low battery light on the Parent Unit screen flash?
Battery pack in the parent unit is running low. Connect the Parent Unit to the electrical outlet with
the supplied power adapter for recharging.
Please contact our customer service team for queries, warranty, support or service related to the
product at +44(0) 844 557 0890 (UK - calls cost 7p per minute plus your telephone company's
standard access charge). Calling from ROI please dial +44(0) 8187 62092.
Email: support@motorolahome.com. Web support at
www.motorolastore.support/en

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Summary of Contents for Motorola MBP481

  • Page 1 MBP481 GENERAL QUESTIONS Do I need to register my Baby Unit to the Parent Unit? No, the Baby Unit is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. Please consult your User Guide should you need to pair your units together again.
  • Page 2 Why is the power indicator on the Parent Unit not coming on? Check whether the Parent Unit is powered on (green ON/OFF LED lit) Check that the pre-installed battery is not drained. Recharge the Parent Unit by connecting it to the power supply. Why is the power LED on the top left of the Parent Unit red even when it is connected to the charger? The flashing LED on the Parent Unit indicates it needs charging.
  • Page 3 Why is the Talk Back feature not working? Increase the volume on the parent unit. Check that you have released the button after speaking to hear the response. The button is pressed only when you are speaking. The parent and baby unit may be out of range. Reduce the distance between the two. Verify that the connections on the baby unit and at the electrical outlet are secure.
  • Page 4 Make sure the Baby and Parent Units are not near other electrical equipment, such as a television, computer or cordless/mobile telephone. Use of other 2.4 GHz products, such as wireless networks (Wi-Fi® routers), Bluetooth® systems, or microwave ovens, may cause interference with this product, so keep the Baby Monitor away at least 5ft (1.5m) from these types of products, or turn them off if they appear to be causing interference.
  • Page 5 3. Set the brightness level on the parent unit to an optimal level. 4. Carefully clean dust off the camera lens. 5. Lift the antenna on the Parent Unit for optimal reception. 6. Face the parent unit display away from direct sun light or other direct lighting. 7.
  • Page 6 Why has the picture on my screen changed to black and white? The Baby Unit may be in a darkened room, which causes the infra-red illumination to turn on and the picture image to change from colour to black and white. When the light increases in the Baby Unit room, the picture will return to colour.
  • Page 7 If the Baby Unit is too far away it may be going out of range, so move the Baby Unit closer to the Parent Unit. Is the Unit turned on? Press and hold the ON/OFF button on the Parent Unit to turn it ON. Is the correct Camera selected? Change the Camera number, if necessary.