Chapter 5 Troubleshooting - NETGEAR CG4500BDv2 User Manual

Troubleshooting
5.
This chapter gives information about troubleshooting your NETGEAR DOCSIS 3.0 N900
Wireless Data Gateway. For the common problems listed, see the section indicated.
• Have I connected the gateway correctly?
See "Basic Functions"
• I cannot access the gateway configuration with my browser.
See "Connect to the Gateway's Main Menu"
• I have configured the gateway but I cannot access the Internet.
See "Troubleshoot the ISP Connection"
• I cannot access the gateway.
See Troubleshoot a TCP/IP Network Using a Ping Utility
If you cannot remember the gateway's configuration password or you want to clear the
configuration and start over again, see
Tip: NETGEAR provides helpful articles, documentation, and the latest
software updates at
on page 43.
on page 44.
Factory Default Settings
http://www.netgear.com/support.
42
on page 43.
on page 44
on page 48.
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