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- Page 1 DOCSIS 3.0 N900 Wireless Data Gateway CG4500BD User Manual April 2013 202-11261-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
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Page 3: Table Of Contents
Contents Chapter 1 Connecting to the Internet Gateway Front Panel ......... . 6 Gateway Rear Panel . - Page 4 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Configure Universal Plug and Play (UPnP) ......39 Set Networking Protocols ........40 Chapter 5 Troubleshooting Basic Functions .
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Page 5: Chapter 1 Connecting To The Internet
• Gateway Front Panel • Gateway Rear Panel • Wireless Performance and Gateway Location • Log In to Your Gateway • View Basic Settings For information about product features and compatible NETGEAR products, visit the NETGEAR website at http://www.netgear.com. -
Page 6: Gateway Front Panel
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Gateway Front Panel Figure 1. Gateway front view You can use the LEDs to verify status and connections. The following table lists and describes each LED and button on the front panel of the gateway. -
Page 7: Gateway Rear Panel
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Description Green indicates 1,000 Mbps. Amber indicates 100/10 Mbps. • Solid. An Ethernet device is connected and powered on. LAN (Ethernet) • Blinking. Data is being transmitted or received on the Ethernet port. -
Page 8: Wireless Performance And Gateway Location
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Wireless Performance and Gateway Location The range of your wireless connection can vary based on the physical placement of the gateway. The latency, data throughput performance, and notebook power consumption of wireless adapters also vary depending on your configuration choices. - Page 9 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway A login window displays. Log in with the user name admin and the default password, password. When you connect to the gateway, the Modem Status screen displays. For more information about how to view the gateway’s settings for the Internet...
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Page 10: View Basic Settings
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway View Basic Settings The Basic Settings screen shows the Internet settings for the gateway. To view or configure the basic settings: Select Basic Settings from the main menu. Enter the Domain Name and Device Name. -
Page 11: Chapter 2 Wireless Configuration
Wireless Configuration Note: Before changing wireless settings, connect the gateway and set up its Internet connection as described in the DOCSIS3.0 N900 Wireless Data Gateway CG4500BD Quick Installation Guide. This chapter includes the following sections: • Set Up Your Wireless Network •... -
Page 12: Set Up Your Wireless Network
The default wireless network name (SSID) for the gateway is the last six digits of the WiFi MAC address. NETGEAR recommends that you change this name for better wireless security and to make it easier to recognize your network when you want to connect to it wirelessly. - Page 13 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway The upper section of the Wireless Settings screen displays for the 2.4 GHz network. The lower portion of the Wireless Settings screen displays settings for the 5 GHz network. Wireless Configuration...
- Page 14 Channel. The available channels depend on the region. Some countries have laws specifying which channels should be used. To reduce interference when using more than one access point, NETGEAR recommends using 5-channel spacing between adjacent access points (for example, use Channels 1 and 6, or 6 and 11).
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Page 15: Use Push 'N' Connect (Wps) Wireless Setup
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Note: If you plan to use WPS, and you want to keep your wireless settings the same, go to the Advance Wireless Settings screen and make sure that the Keep Existing Settings check box is selected. See Advanced Wireless Settings (2.4 GHz and 5... - Page 16 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway If it works with WPS, it has a WPS utility and might also have a WPS button that you can press. Log in to the gateway. For more information, see Log In to Your Gateway on page 8.
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Page 17: Add A Client Using A Pin
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway You should see the gateway’s Internet LED blink, showing that the Internet connection is in use. Add a Client Using a PIN Any computer or wireless device that connect wirelessly to the gateway is a client. After a device is added as a client, it can automatically connect to the gateway. -
Page 18: Set Up Wi-Fi Multimedia
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway On the computer that just joined the wireless network, make sure you can connect to the Internet. You should see the gateway’s Internet LED blink, showing that the Internet connection is in use. -
Page 19: Chapter 3 Managing Your Network
Managing Your Network This chapter describes how to perform network management tasks with your gateway. When you log in to the gateway (see Log In to Your Gatewayon page 8), these tasks are grouped under Maintenance. This chapter includes the following sections: •... -
Page 20: Change Your Password
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Change Your Password For security reasons, the gateway has its own user name and password. NETGEAR recommends that you change the default password to a more secure password. The ideal password should contain no dictionary words from any language, and should be a mixture of both uppercase and lowercase letters, numbers, and symbols. -
Page 21: View The Gateway Status
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway View the Gateway Status Use the Modem Status screen to see hardware and firmware details about the gateway and basic status information. From the main menu, under Maintenance, select Modem Status. The following table describes the fields displayed in this screen: Table 1. -
Page 22: View The Connection Status
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway View the Connection Status To track the gateway’s initialization procedure, and to get details about the downstream and upstream cable channel, use the Connection screen. The time is displayed after the gateway is initialized. -
Page 23: Back Up And Restore Your Settings
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Back Up and Restore Your Settings The configuration settings of the gateway are stored in a configuration file in the gateway. To save the backup settings: In the main menu, under Maintenance, select Backup. -
Page 24: View The Event Log
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway View the Event Log The gateway logs security-related events such as denied incoming service requests and hacker probes. To view the event log: In the main menu, under Maintenance, select Event Log. - Page 25 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Select Ping in the Utility list. Specify the following parameters for the ping utility. • Target. The IP address of the ping target computer. • Ping Size. The size of the ping packet.
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Page 26: Traceroute Utility
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Traceroute Utility To display the route and measure transit delays of packets across an IP, run the traceroute utility. To run a traceroute test: Log in to the gateway. For more information, see Log In to Your Gatewayon page 8. -
Page 27: Remove Usb Devices
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Remove USB Devices To remove a USB device: In the main menu, under USB Storage, select Basic Settings. Click Safely Remove USB Device. Managing Your Network... -
Page 28: Chapter 4 Advanced Settings
Advanced Settings This chapter describes how to customize your network through the advanced settings on your gateway. When you log in to the gateway (see Log In to Your Gateway on page 8), these tasks are grouped under Advanced. This chapter includes the following sections: •... -
Page 29: Advanced Wireless Settings (2.4 Ghz And 5 Ghz)
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Advanced Wireless Settings (2.4 GHz and 5 GHz) To configure the wireless radio settings, and other advanced settings, use the Advanced Wireless Settings screen. To configure advanced wireless settings: In the main menu, under Advanced, select one of the following options: •... -
Page 30: Mac Filtering
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Advanced Wireless Settings Description WPS Settings Disable router’s PIN Selecting this check box disables the PIN that WPS clients use to connect to the gateway with the PIN method. Normally this check box is cleared, which is the default setting. -
Page 31: Ip Filtering
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway • Time of Day to Block. You can specify the time of day to block the computer. The default is All Day. Be sure that you clear the All Day check box if you want to enter specific times. -
Page 32: Port Blocking
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway The Enable check box is automatically selected. Select the days to block. In the Time of Day to Block section, select a start time and an end time. This time range applies to each day you selected in Day(s) to Block section for the specific computer. All day is the default value. -
Page 33: Port Forwarding
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway • Local IP Address. Complete the local IP address for the computer that is using the service. Perform one of the following actions: • Click Add to save your settings. The Active Filters table now displays the list of ports that are currently blocked. -
Page 34: Port Triggering
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway From the Service list, select the service for which you want to configure port forwarding. To add a custom rule that is not in the list of services, specify these settings in the Add Custom Service table: •... -
Page 35: Dmz Host
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Note: Only one computer at a time can use port triggering. After a computer finishes using a port triggering application, there is a short time-out period before another computer can use the application. -
Page 36: Lan Ip Setup
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway To set up a DMZ host: In the main menu, under Advanced, select DMZ Host. Select the Respond to Ping on WAN Port check box. When you select this check box, the gateway responds to a ping request instead of the DMZ computer. -
Page 37: Reserve An Ip Address For Dhcp Use
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway To configure LAN IP settings: In the main menu, under Advanced, select LAN IP. Specify these settings: • LAN IP Address. The factory default setting is 192.168.0.1. • Subnet mask. The network number portion of an IP address. -
Page 38: Remote Management
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway To delete an IP address from the DHCP Client Lease Info table: In the DHCP Client Lease Info table, select the radio button for the MAC and IP address that you want to remove. -
Page 39: Configure Universal Plug And Play (Upnp)
To allow remote management from any originating IP address, select the ALL IP Addresses check box. NETGEAR strongly recommends not using this option unless it is required. b. From the Address Type list, select either Single Address or Address Range. -
Page 40: Set Networking Protocols
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway • Advertisement time to live. The time to live for the advertisement, measured in hops (steps) for each UPnP packet that is sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default value for the advertisement time to live is four hops, which should be fine for most home networks. - Page 41 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway To enable NTP: In the main menu, under Advanced, select NTP. Select the NTP enable box. Enter the IP server addresses. a. Enter the first server IP address in the Server IP Address 1 field.
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Page 42: Chapter 5 Troubleshooting
Troubleshooting This chapter gives information about troubleshooting your NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway. For the common problems listed, see the section indicated. • Have I connected the gateway correctly? “Basic Functions” on page 43. • I cannot access the gateway configuration with my browser. -
Page 43: Basic Functions
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Basic Functions After you have turned on power to the gateway, do the following: Check to see that the Power LED is lit. Check that the numbered Ethernet LEDs light momentarily. After a few seconds, check that the LEDs are lit for any local ports that are connected. -
Page 44: Troubleshoot The Isp Connection
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway • Make sure that your computer’s IP address is on the same subnet as the gateway. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.0.10 to 192.168.0.254. -
Page 45: Test The Lan Path To Your Gateway
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway easily troubleshoot a TCP/IP network by using the ping utility in your computer or workstation. Test the LAN Path to Your Gateway You can use ping to verify that the LAN path to your gateway is set up correctly. - Page 46 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway If the path is functioning correctly, replies as in the previous section are displayed. If, you do not receive replies: • Check that your computer has the IP address of your gateway listed as the default gateway.
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Page 47: Appendix A Supplemental Information
Supplemental Information This appendix includes the following sections: • Factory Default Settings • Technical Specifications... -
Page 48: Factory Default Settings
NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Factory Default Settings You can return the gateway to its factory settings. On the bottom of the gateway, press and hold the Reset button for over 7 seconds. The gateway resets and returns to the factory configuration settings shown in the following table. - Page 49 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Feature Field Default Wireless Wireless communication Enabled SSID name The last 3 octets of the Wi-Fi MAC address Security WPA/WPA2 The default WPA/WPA2 password is the 13-character serial number of the gateway. Broadcast SSID...
- Page 50 NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway Technical Specifications The following table describes the technical specifications for the gateway. Table 3. Technical specifications Paramenter Specification Network protocol and Data and routing protocols: TCP/IP, DHCP server, and client, DNS relay, NAT...
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Page 51: Appendix B Notification Of Compliance
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway complies with Part 15 Subpart B of FCC CFR47 Rules. - Page 52 Canadian Department of Communications Radio Interference Regulations This digital apparatus (NETGEAR DOCSIS 3.0 N900 Wireless Data Gateway) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
- Page 53 Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance...
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