Epson DS-570WII User Manual page 222

Administrator Information
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Advanced Security Settings Solving Problems for Advanced Security
If you cannot solve the problem, restore all network settings using the scanner's control panel. Connect the scanner
and computer, make the network settings again, and then make the settings for client certification, IPsec/IP
filtering, or IEEE802.1X.
The IP address of the scanner has been changed or cannot be used.
When the IP address registered to the local address on Group Policy has been changed or cannot be used, IPsec
communication cannot be performed.
Restore all network settings using the scanner's control panel.
If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP
address registered for the scanner's Web Config (Network Security tab > IPsec/IP Filtering > Basic > Group
Policy > Local Address (Scanner)) may not be found.
Use a static IP address.
The IP address of the computer has been changed or cannot be used.
When the IP address registered to the remote address on Group Policy has been changed or cannot be used, IPsec
communication cannot be performed.
Restore all network settings using the scanner's control panel.
If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then the IP
address registered for the scanner's Web Config (Network Security tab > IPsec/IP Filtering > Basic > Group
Policy > Remote Address(Host)) may not be found.
Use a static IP address.
Cannot Connect After Configuring IPsec/IP Filtering
The set value may be incorrect.
Access the scanner according to its MAC address using EpsonNet Config or Epson Device Admin from another
computer, such as administrator's. You can find the MAC address on the label pasted on the scanner.
If you can access, make the IPsec/IP filtering settings using EpsonNet Config or Epson Device Admin.
If you cannot access, restore all network settings using the scanner's control panel. Connect the scanner and
computer, make the network settings again, and then make the IPsec/IP filtering settings.
Cannot Access the Scanner after Configuring IEEE802.1X
The settings may be incorrect.
Restore all network settings using the scanner's control panel. Connect the scanner and computer, make the
network settings again, and then configure IEEE802.1X.
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