HIKVISION DS-7100NI-E1 Series User Manual
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HIKVISION DS-7100NI-E1 Series User Manual

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Network Video Recorder
User Manual

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  • Page 1 Network Video Recorder User Manual...
  • Page 2 (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.
  • Page 3 Network Video Recorder User Manual Regulatory Information FCC Information Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
  • Page 4 Network Video Recorder User Manual Safety Instructions • Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  • Page 5 Network Video Recorder User Manual Applicable Models This manual is applicable to the models listed in the following table. Series Models DS-7104NI-E1 DS-7100NI-E1 series DS-7108NI-E1 DS-7104NI-E1/M DS-7100NI-E1/M series DS-7108NI-E1/M DS-7104NI-E1/4P DS-7100NI-E1/P DS-7108NI-E1/8P DS-7104NI-E1/4P/M DS-7100NI-E1/P/M DS-7108NI-E1/8P/M Symbol Conventions The symbols that may be found in this document are defined as follows.

  • Page 6: Product Key Features

    Network Video Recorder User Manual Product Key Features General  Connectable to network cameras, network dome and encoders.  Connectable to the third-party network cameras via HIK, ONVIF, private RTSP protocols.  Connectable to the smart IP cameras.  PAL/NTSC adaptive video inputs. ...
  • Page 7 Network Video Recorder User Manual  Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by dragging the mouse.  Supports thumbnails view and fast view during playback.  Supports playback by transcoded stream. ...
  • Page 8 Network Video Recorder User Manual  Alarm and exception information can be sent to the remote host  Remotely start/stop recording.  Remotely start/stop alarm output.  Remote PTZ control (depending on models).  Remote JPEG capture.  Two-way audio and voice broadcasting. ...

  • Page 9: Table Of Contents

    Network Video Recorder User Manual TABLE OF CONTENTS Product Key Features ..........................5 Chapter 1 Introduction ........................11 Front Panel ............................ 12 IR Remote Control Operations ...................... 13 USB Mouse Operation ........................16 Input Method Description ......................17 Rear Panel ............................. 18 Chapter 2 Getting Started ........................
  • Page 10 Network Video Recorder User Manual Configuring Parameters ......................... 64 Configuring Recording Schedule ....................67 Configuring Motion Detection Recording ..................70 Configuring Alarm Triggered Recording ..................72 Configuring VCA Event Recording ....................74 Manual Recording ......................... 75 Configuring Holiday Recording ....................76 Configuring Redundant Recording ....................
  • Page 11 Network Video Recorder User Manual Configuring Advanced Settings ....................128 9.2.1 Configuring Hik-Connect ....................128 9.2.2 Configuring DDNS ......................131 9.2.3 Configuring NTP Server ....................132 9.2.4 Configuring More Settings ..................... 133 9.2.5 Configuring Email ......................134 9.2.6 Configuring NAT ......................135 Checking Network Traffic ......................

  • Page 12: Chapter 1 Introduction

    Network Video Recorder User Manual Chapter 1 Introduction...

  • Page 13: Front Panel

    Network Video Recorder User Manual 1.1 Front Panel DS-7100NI-E1 (/P) Series Figure 1. 1 DS-7100NI-E1 (/P) Series Table 1. 1 Description of Control Panel Buttons Icon Description Indicator turns red when NVR is powered up. Indicator lights in red when data is being read from or written to HDD. Indicator blinks blue when network connection is functioning properly.

  • Page 14: Ir Remote Control Operations

    IR Remote to a specific NVR by changing the Device ID#, as follows: Pairing (Enabling) the IR Remote to a Specific DVR (optional) You can pair an IR Remote to a specific Hikvision DVR by creating a user-defined Device ID#. This feature is useful when using multiple IR Remotes and DVRs.
  • Page 15 Network Video Recorder User Manual - Unpairing (Disabling) an IR Remote from a NVR To unpair an IR Remote from a NVR so that the unit cannot control any NVR functions, proceed as follows: Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory and it will no longer function with the NVR.
  • Page 16 Network Video Recorder User Manual INFO Zoom in the PTZ camera in the PTZ Control setting Switches between main and spot output VOIP Zooms out the image in PTZ control mode Return to Main menu (after successful login) MENU Show/hide full screen in Playback mode Navigate between fields and menu items Use Up/Down buttons to speed up/slow down recorded video, and Left/Right buttons to advance/rewind 30 secs in Playback mode...

  • Page 17: Usb Mouse Operation

    Network Video Recorder User Manual 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: Plug USB mouse into one of the USB interfaces on the front panel of the NVR. 2.

  • Page 18: Input Method Description

    Network Video Recorder User Manual 1.3 Input Method Description Refer to the following figures for the soft keyboard: Figure 1. 1 Soft Keyboard (1) Figure 1. 2 Soft Keyboard (2) Figure 1. 3 Soft Keyboard (3) Description of the buttons on the soft keyboard: Table 1.

  • Page 19: Rear Panel

    Network Video Recorder User Manual 1.4 Rear Panel The rear panel vaires according to different models. DS-7100NI-E1 and DS-7100NI-E1/M Figure 1. 4 DS-7100NI-E1 and DS-7100NI-E1/M Table 1. 6 Description of Interfaces Item Description 12 VDC power supply. Power Supply Audio In RCA connector for two-way audio input.
  • Page 20 Network Video Recorder User Manual Figure 1. 6 DS-7108NI-E1/8P and DS-7108NI-E1/8P/M Table 1. 7 Description of Interfaces Item Description 48 VDC power supply. Power Supply Audio In RCA connector for two-way audio input. HDMI video output connector. HDMI Interface Connector for LAN (Local Area Network). Network Interface Audio Out RCA connector for audio output.

  • Page 21: Chapter 2 Getting Started

    Network Video Recorder User Manual Chapter 2 Getting Started...

  • Page 22: Device Startup And Activation

    Network Video Recorder User Manual 2.1 Device Startup and Activation 2.1.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly.

  • Page 23: Activating Your Device

    Network Video Recorder User Manual In the Shutdown menu, you can also reboot the NVR. Steps: Enter the Shutdown menu by clicking Menu > Shutdown. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR. 2.1.2 Activating Your Device Purpose: For the first-time access, you need to activate the device by setting an admin password.

  • Page 24: Using The Unlock Pattern For Login

    Network Video Recorder User Manual Figure 2. 5 Export GUID File Please keep your GUID file properly for future password resetting. 5. When the device is activated, the system pops up the message box to remind you to remember the password. For the old version device, if you update it to the new version, the following dialog box will pop up once the device starts up.
  • Page 25 Network Video Recorder User Manual Figure 2. 7 Set Unlock Pattern Steps: Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done. Figure 2. 8 Draw the Pattern ...
  • Page 26 Network Video Recorder User Manual Figure 2. 9 Confirm the Pattern If the two patterns are different, you must set the pattern again. Figure 2. 10 Re-set the Pattern Logging in via Unlock Pattern  Only the admin user has the permission to unlock the device. ...

  • Page 27: Login And Logout

    Network Video Recorder User Manual Figure 2. 11 Draw the Unlock Pattern Draw the pre-defined pattern to unlock to enter the menu operation.  If you have forgotten your pattern, you can select the Forget My Pattern or Switch User option to enter the normal login dialog box.
  • Page 28 Network Video Recorder User Manual Figure 2. 13 Login Interface Input password. Click OK to log in. When you forget the password of the admin, you can click Forget Password to reset the password. Please refer to Chapter 2.1.5Resetting Your Password for details. The device gets locked for 60 seconds if the admin user performs 7 failed password attempts (5 attempts for the guest/operator).

  • Page 29: Resetting Your Password

    Network Video Recorder User Manual 2.1.5 Resetting Your Password When you forget the password of the admin, you can reset the password by importing the GUID file. The GUID file must be exported and saved in the local U-flash disk after you have activated the device (refer to Chapter 2.1.2Activating Your Device).
  • Page 30 Network Video Recorder User Manual Figure 2. 16 One-touch Add IP Camera Steps: Click the One-touch Adding to enter the add IP camera interface. Figure 2. 17 Add IP Camera Click the Add button to automatically detect and add the online IP camera (s). Figure 2.

  • Page 31: Using The Wizard For Basic Configuration

    Network Video Recorder User Manual After having added the IP camera (s), click Exit to back to the Wizard. 2.3 Using the Wizard for Basic Configuration Purpose: After admin password is set, the setup wizard pops up automatically. It can walk you through some basic settings of the NVR.
  • Page 32 Network Video Recorder User Manual Figure 2. 21 Network Settings 4. Click Next button after you configured the basic network parameters. Then you will enter the Hik-Connect interface. Please refer to Chapter 9.2.1 Configuring Hik-Connect for detailed instructions. Figure 2. 22 Hik-Connect Settings 5.
  • Page 33 Network Video Recorder User Manual Figure 2. 23 Advanced Network Parameters 6. After configuration finishes, click Next button to enter HDD Management interface. Figure 2. 24 HDD Management 7. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 8.
  • Page 34 Network Video Recorder User Manual Figure 2. 25 IP Camera Management 10. Click Next button. Configure the recording for the searched IP Cameras. Figure 2. 26 Record Settings 11. Click OK to complete the startup Setup Wizard.

  • Page 35: Adding And Connecting The Ip Cameras

    Network Video Recorder User Manual 2.3 Adding and Connecting the IP Cameras 2.3.1 Activating the IP Camera Purpose: Before adding the camera, make sure the IP camera to be added is in active status. Steps: 1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera> Camera to enter the IP camera management interface.

  • Page 36: Adding The Online Ip Cameras

    Network Video Recorder User Manual admin password of the operating NVR. Figure 2. 29 Set New Password Create New Password: If the admin password is not used, you must create the new password for the camera and confirm it. STRONG PASSWORD RECOMMENDED–We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product.
  • Page 37 Network Video Recorder User Manual Figure 2. 30 Adding IP Camera Interface The online cameras with same network segment will be detected and displayed in the camera list. Select the IP camera from the list and click the button to add the camera. Or you can click the One-touch Adding button to add all cameras (with the same login password) from the list.
  • Page 38 Network Video Recorder User Manual Figure 2. 32 Custom Adding IP Camera Interface You can edit the IP address, protocol, management port, and other information of the IP camera to be added. If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the camera management interface.

  • Page 39: Editing The Connected Ip Cameras And Configuring Customized Protocols

    Network Video Recorder User Manual Enabling the Password of IP Camera Visible For the admin login user account, you can check the checkbox of Show Password of IP Camera to enable the show the passwords of the successfully added IP cameras in the list. You must enter the admin password to confirm permission.
  • Page 40 Network Video Recorder User Manual Figure 2. 35 Edit the Parameters Channel Port: If the connected device is an encoding device with multiple channels, you can choose the channel to connect by selecting the channel port No. in the dropdown list. 2.
  • Page 41 Network Video Recorder User Manual Figure 2. 37 Password Configuration of the Camera 3. Click OK to save the settings and exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the customized protocols for them.

  • Page 42: Editing Ip Cameras Connected To The Poe Interfaces

    Network Video Recorder User Manual camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream.  Protocol Name: Edit the name for the custom protocol. ...
  • Page 43 Network Video Recorder User Manual Connect the network cameras via the PoE interfaces. Steps: 1. Enter the Camera Management interface. Menu> Camera> Camera Figure 2. 40 List of Connected Cameras The cameras connecting to the PoE interface cannot be deleted in this menu. 2.
  • Page 44 Network Video Recorder User Manual Figure 2. 42 Edit IP Camera Interface - Manual...

  • Page 45: Chapter 3 Live View

    Network Video Recorder User Manual Chapter 3 Live View...

  • Page 46: Introduction Of Live View

    Network Video Recorder User Manual 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times (depending on which menu you’re on) brings you to the Live View mode.

  • Page 47: Operations In Live View Mode

    Network Video Recorder User Manual 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • Single Screen: showing only one screen on the monitor. • Multi-screen: showing multiple screens on the monitor simultaneously. •...

  • Page 48: Quick Setting Toolbar In Live View Mode

    Network Video Recorder User Manual Figure 3. 1 Right-click Menu The right-click menu varies according to different models, please refer to the actual GUI menu of the device. 3.2.2 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the corresponding screen.
  • Page 49 Network Video Recorder User Manual by moving the sliding bar from . You can also scroll the mouse wheel to control the zoom in/out. Figure 3. 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. You can set the image parameters like brightness, contrast, saturation and hue.

  • Page 50: Adjusting Live View Settings

    Network Video Recorder User Manual resolution and stream type. Figure 3. 6 Information 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: Enter the Live View Settings interface.
  • Page 51 Network Video Recorder User Manual Figure 3. 8 Live View- Camera Order Select a View mode in . Up to 36-screen display is supported for 32-ch NVR. Select the small window, and double-click on the channel number to display the channel on the window.

  • Page 52: Channel-Zero Encoding

    Network Video Recorder User Manual 3.4 Channel-zero Encoding Purpose: Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client Management System) software, in order to decrease the bandwidth requirement without affecting the image quality, channel-zero encoding is supported as an option for you.

  • Page 53: Chapter 4 Ptz Controls

    Network Video Recorder User Manual Chapter 4 PTZ Controls...

  • Page 54: Configuring Ptz Settings

    Network Video Recorder User Manual 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: Enter the PTZ Settings interface. Menu >...
  • Page 55 Network Video Recorder User Manual All the parameters should be exactly the same as the PTZ camera parameters. Click Apply button to save the settings.

  • Page 56: Setting Ptz Presets, Patrols & Patterns

    Network Video Recorder User Manual 4.2 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns should be supported by PTZ protocols. 4.2.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place. Steps: Enter the PTZ Control interface.

  • Page 57: Customizing Patrols

    Network Video Recorder User Manual Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or select the PTZ option in the right-click menu to show the PTZ control panel. Choose Camera in the dropdown list.

  • Page 58: Calling Patrols

    Network Video Recorder User Manual Figure 4. 6 Key point Configuration 4. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The Key Point No. determines the order at which the PTZ will follow while cycling through the patrol.

  • Page 59: Customizing Patterns

    Network Video Recorder User Manual 4.2.5 Customizing Patterns Purpose: Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path. Steps: Enter the PTZ Control interface. Menu >...

  • Page 60: Customizing Linear Scan Limit

    Network Video Recorder User Manual Figure 4. 9 PTZ Panel - General Click the Call Pattern button to call it. Click the Stop Pattern button to stop calling it. 4.2.7 Customizing Linear Scan Limit Purpose: The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range. This function is supported by some certain models.

  • Page 61: Calling Linear Scan

    180º . 4.2.8 Calling Linear Scan Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION protocol.
  • Page 62 Network Video Recorder User Manual Click the button to show the one-touch function of the PTZ control. Figure 4. 12 PTZ Panel - One-touch There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time.

  • Page 63: Ptz Control Panel

    Network Video Recorder User Manual 4.3 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon...

  • Page 64: Chapter 5 Recording Settings

    Network Video Recorder User Manual Chapter 5 Recording Settings...

  • Page 65: Configuring Parameters

    Network Video Recorder User Manual 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Before you start: 1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it. (Menu > HDD >...
  • Page 66 Network Video Recorder User Manual finish editing. Figure 5. 3 Recording Parameters-More Settings • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggers the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55.
  • Page 67 Network Video Recorder User Manual Figure 5. 4 Sub-stream Parameters 2) Configure the parameters of the camera. 3) Click Apply to save the settings.

  • Page 68: Configuring Recording Schedule

    Network Video Recorder User Manual 5.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: Enter the Record Schedule interface. Menu > Record > Schedule Configure Record Schedule Select Record Schedule.
  • Page 69 Network Video Recorder User Manual Figure 5. 6 Recording Schedule Interface You can click the button to set the accurate time of the schedule. II. To schedule an all-day recording, check the checkbox after the All Day item. Figure 5. 7 Edit Schedule III.
  • Page 70 Network Video Recorder User Manual Figure 5. 8 Draw the Schedule Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy. 4.

  • Page 71: Configuring Motion Detection Recording

    Network Video Recorder User Manual 5.3 Configuring Motion Detection Recording Purpose: Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center and so on.
  • Page 72 Network Video Recorder User Manual 4) Click Settings, and the message box for channel information pop up. Figure 5. 11 Motion Detection Handling 5) Select the channels which you want the motion detection event to trigger recording. 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu.

  • Page 73: Configuring Alarm Triggered Recording

    Network Video Recorder User Manual 5.4 Configuring Alarm Triggered Recording Purpose: Follow the procedure to configure alarm triggered recording. Steps: 1. Enter the Alarm setting interface. Menu > Configuration > Alarm Figure 5. 12 Alarm Settings 2. Click Alarm Input tab and set the alarm parameters. Figure 5.
  • Page 74 Network Video Recorder User Manual Figure 5. 14 Alarm Settings Choose the alarm triggered recording channel. Check the checkbox to select channel. Click Apply to save settings. Click OK to back to the upper level menu. Repeat the above steps to configure other alarm input parameters. If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.

  • Page 75: Configuring Vca Event Recording

    Network Video Recorder User Manual 5.5 Configuring VCA Event Recording Purpose: You can configure the recording triggered by the line crossing detection and intrusion detection alarm events. Steps: Enter the VCA settings interface and select a camera for the VCA settings. Menu >...

  • Page 76: Manual Recording

    Network Video Recorder User Manual The PTZ Linking function is only available for the VCA settings of IP cameras. 4. Enter Record Schedule settings interface (Menu > Record > Schedule > Record Schedule), and then set VCA as the record type. For details, see step 2 in Chapter 5.2 Configuring Recording Schedule. 5.6 Manual Recording Purpose: Follow the steps to set parameters for the manual record.

  • Page 77: Configuring Holiday Recording

    Network Video Recorder User Manual 5.7 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for that year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface. Menu >...

  • Page 78: Configuring Redundant Recording

    Network Video Recorder User Manual 5.8 Configuring Redundant Recording Purpose: Enabling redundant recording, which means saving the recording files not only in the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. . Steps: Enter HDD Information interface.
  • Page 79 Network Video Recorder User Manual Figure 5. 23 Record Parameters Check the checkbox of Redundant Record. Click OK to save settings and back to the upper level menu. Repeat the above steps for configuring other channels.
  • Page 80 Network Video Recorder User Manual...

  • Page 81: Files Protection

    Network Video Recorder User Manual 5.10 Files Protection Purpose: You can lock the recording files or set the HDD property to Read-only to protect the record files from being overwritten. 5.10.1 Locking the Recording Files Lock File when Playback Steps: 1.
  • Page 82 Network Video Recorder User Manual Figure 5. 25 Locked File Management In the File Management interface, you can also click to change it to to unlock the file and the file is not protected.  Lock File when Export Steps: 1.

  • Page 83: Setting Hdd Property To Read-Only

    Network Video Recorder User Manual Figure 5. 27 Export- Search Result 5. Protect the record files. 1) Find the record files you want to protect, and then click the icon which will turn to , indicating that the file is locked. The record files of which the recording is still not completed cannot be locked.
  • Page 84 Network Video Recorder User Manual Figure 5. 30 HDD General- Editing 3. Set the HDD property to Read-only. 4. Click OK to save settings and back to the upper level menu.  You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change the property to R/W.

  • Page 85: Chapter 6 Playback

    Network Video Recorder User Manual Chapter 6 Playback...

  • Page 86: Playing Back Record Files

    Network Video Recorder User Manual 6.1 Playing Back Record Files 6.1.1 Instant Playback Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Step: Choose a channel in live view mode and click the button in the quick setting toolbar.
  • Page 87 Network Video Recorder User Manual Figure 6. 2 Right-click Menu under Live View Pressing numerical buttons will switch playback to the corresponding channels during playback process. Playback by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported.
  • Page 88 Network Video Recorder User Manual If there are record files for that camera in that day, in the calendar, the icon for that day is displayed in different colors for different recording types: blue for continuous recording and red for event recording. Click the radio button to start playing the continuous recorded files.

  • Page 89: Playing Back By Smart Search

    Network Video Recorder User Manual intrusion detection the target characters Operations Audio on/Mute Start/Stop clipping Digital Zoom Lock File Add default tag Add customized tag File management for video clips, captured pictures, locked files and tags Pause/Play Reverse play/ Pause Playing Control Slow forward...
  • Page 90 Network Video Recorder User Manual Figure 6. 6 Playback by Smart Search 5. Click the radio button to switch to the playback by smart search. 6. Set the rules and areas for smart search of line crossing detection, intrusion detection or motion detection event triggered recording.

  • Page 91: Playing Back By Event Search

    Network Video Recorder User Manual Figure 6. 7 Set Result Filter 6.1.4 Playing Back by Event Search Purpose: Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection and VCA). Steps: Enter the Playback interface.

  • Page 92: Playing Back By Tag

    Network Video Recorder User Manual For configuring the VCA recording, please refer to Chapter 5.5 Configuring VCA Event Recording and Capture; and for details of VCA detection types, please refer to Chapter 9 VCA Alarm. Select the camera (s) for searching, and set the Start time and End time. Click Search button to get the search result information.
  • Page 93 Network Video Recorder User Manual You can use video tag(s) to search for record files and position time point. Before playing back by tag: 1. Enter Playback interface. Menu>Playback 2. Search and play back the record file(s). Refer to Chapter 6.1.1 for the detailed information about searching and playback of the record files.
  • Page 94 Network Video Recorder User Manual Playing back by Tag Steps: Select the Tag from the drop-down list in the Playback interface. Choose channels, edit start time and end time, and then click Search to enter Search Result interface. Figure 6. 13 Interface of Playback by Tag You can enter keyword in the textbox to search the tag on your command.

  • Page 95: Playing Back By System Logs

    Network Video Recorder User Manual buttons on the toolbar. 6.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs. Steps: Enter Log Information interface. Menu>Maintenance>Log Information Click Log Search tab to enter Playback by System Logs. Set search time and type and click Search button.

  • Page 96: Playing Back External File

    Network Video Recorder User Manual Figure 6. 16 Result of System Log Search Playback interface. The toolbar in the bottom part of Playback interface can be used to control playing process. Figure 6. 17 Interface of Playback by Log 6.1.7 Playing Back External File Purpose: Perform the following steps to look up and play back files in the external devices.

  • Page 97: Playing Back By Sub-Periods

    Network Video Recorder User Manual Figure 6. 18 Interface of External File Playback 6.1.8 Playing Back by Sub-periods Purpose: The video files can be played in multiple sub-periods simultaneously on the screens. Steps: Enter Playback interface. Menu > Playback 2. Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods Playback interface.

  • Page 98: Auxiliary Functions Of Playback

    Network Video Recorder User Manual Figure 6. 19 Interface of Sub-periods Playback According to the defined number of split-screens, the video files on the selected date can be divided into average segments for playback. E.g., if there are video files existing between 16:00 and 22:00, and the 6-screen display mode is selected, then it can play the video files for 1 hour on each screen simultaneously.

  • Page 99: Digital Zoom

    Network Video Recorder User Manual Figure 6. 20 Playback Interface 2. Use the mouse to hold and drag through the playing time bar to fast view the video files. 3. Release the mouse to the required time point to enter the full-screen playback. The fast view is supported only in the 1X single-camera playback mode.

  • Page 100: File Management

    Network Video Recorder User Manual 6.2.4 File Management You can manage the video clips, locked files and tags you have added in the playback mode. Steps: Enter the playback interface. Click on the toolbar to enter the file management interface. Figure 6.

  • Page 101: Chapter 7 Backup

    Network Video Recorder User Manual Chapter 7 Backup...

  • Page 102: Backing Up Record Files

    Network Video Recorder User Manual 7.1 Backing up Record Files 7.1.1 Backing up by Normal Video Search Purpose: The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB writer), SATA writer and e-SATA HDD. Backup using USB flash drives and USB HDDs Steps: Enter Export interface.
  • Page 103 Network Video Recorder User Manual Figure 7. 2 Result of Normal Video Search for Backup Export the video files or picture files. Click Export All button to export all the files. Or you can select recording files you want to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: •...

  • Page 104: Backing Up By Event Search

    Network Video Recorder User Manual Figure 7. 4 Export Finished The backup of video files using USB writer or SATA writer has the same operating instructions. Please refer to steps described above. 7.1.2 Backing up by Event Search Purpose: Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD.

  • Page 105: Backing Up Video Clips

    Network Video Recorder User Manual Figure 7. 6 Result of Event Search 6. Export the video files. Please refer to step5 of Chapter 7.1.1 Backing up by Normal Video Search for details. 7.1.3 Backing up Video Clips Purpose: You may also select video clips in playback mode to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer.
  • Page 106 Network Video Recorder User Manual 7. Export the video clips in playback. Please refer to step5 of Chapter 7.1.1 Backing up by Normal Video Search for details.

  • Page 107: Managing Backup Devices

    Network Video Recorder User Manual 7.2 Managing Backup Devices Management of USB flash drives, USB HDDs and eSATA HDDs Steps: 1. Enter the Export interface. Figure 7. 8 Storage Device Management 2. Backup device management. Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and click button if you want to delete it.

  • Page 108: Chapter 8 Alarm Settings

    Network Video Recorder User Manual Chapter 8 Alarm Settings...

  • Page 109: Setting Motion Detection Alarm

    Network Video Recorder User Manual 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion detection. Menu > Camera > Motion Set up detection area and sensitivity. Tick Enable Motion Detection, and use the mouse to draw detection area(s) and drag the sensitivity bar to set sensitivity.
  • Page 110 Network Video Recorder User Manual Figure 8. 2 Set Trigger Camera of Motion Detection Set up arming schedule of the channel. 1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection. 2) Choose one day of a week and up to eight time periods can be set within each day. 3) Click Apply to save the settings Time periods shall not be repeated or overlapped.

  • Page 111: Setting Sensor Alarms

    Network Video Recorder User Manual 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: Enter Alarm Settings of System Configuration and select an alarm input. Menu> Configuration> Alarm Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8.
  • Page 112 Network Video Recorder User Manual When the alarm input 1 (Local<-1) is enabled with one-key disarming, the other alarm input settings are not configurable. 4. Select Trigger Channel tab and select one or more channels which will start to record or become full-screen monitoring when an external alarm is input, and click Apply to save the settings.
  • Page 113 Network Video Recorder User Manual Figure 8. 7 Set PTZ Linking of Alarm Input If you want to set handling action of another alarm input, repeat the above steps. Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them.

  • Page 114: Detecting Video Loss Alarm

    Network Video Recorder User Manual 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: Enter Video Loss interface of Camera Management and select a channel you want to detect. Menu > Camera > Video Loss Figure 8.

  • Page 115: Detecting Video Tampering Alarm

    Network Video Recorder User Manual 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video tampering.
  • Page 116 Network Video Recorder User Manual Figure 8. 12 Set Arming Schedule of Video Tampering 4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to Chapter 8.8 Setting Alarm Response Actions). Click the OK button to complete the video tampering settings of the channel.

  • Page 117: Line Crossing Detection Alarm

    Network Video Recorder User Manual 8.5 Line Crossing Detection Alarm Purpose: This function can be used for detecting people, vehicles and objects cross a set virtual line. The line crossing direction can be set as bidirectional, from left to right or from right to left. And you can set the duration for the alarm response actions, such as full screen monitoring, audible warning, etc.
  • Page 118 Network Video Recorder User Manual Figure 8. 14 Draw Line for Line Crossing Detection Click Apply to activate the settings.

  • Page 119: Intrusion Detection Alarm

    Network Video Recorder User Manual 8.6 Intrusion Detection Alarm Purpose: Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual region, and some certain actions can be taken when the alarm is triggered. Steps: Enter the VCA settings interface.
  • Page 120 Network Video Recorder User Manual Figure 8. 16 Draw Area for Intrusion Detection Click Apply to save the settings.

  • Page 121: Handling Exceptions Alarm

    Network Video Recorder User Manual 8.7 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions, e.g. • HDD Full: The HDD is full. • HDD Error: Writing HDD error or unformatted HDD. • Network Disconnected: Disconnected network cable. •...

  • Page 122: Setting Alarm Response Actions

    Network Video Recorder User Manual 8.8 Setting Alarm Response Actions Purpose: Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Upload Picture to FTP, Trigger Alarm Output and Send Email.
  • Page 123 Network Video Recorder User Manual You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring. Audible Warning Trigger an audible beep when an alarm is detected. Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client.
  • Page 124 Network Video Recorder User Manual Figure 8. 21 Set Arming Schedule of Alarm Output 3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. Click the OK button to complete the video tampering settings of the alarm output No.

  • Page 125: Triggering Or Clearing Alarm Output Manually

    Network Video Recorder User Manual 8.9 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: Select the alarm output you want to trigger or clear and make related operations.
  • Page 126 Network Video Recorder User Manual...

  • Page 127: Chapter 9 Network Settings

    Network Video Recorder User Manual Chapter 9 Network Settings...

  • Page 128: Configuring General Settings

    Network Video Recorder User Manual 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: Enter the Network Settings interface. Menu > Configuration > Network Select the General tab. Figure 9. 1 Network Settings 6.

  • Page 129: Configuring Advanced Settings

    Network Video Recorder User Manual 9.2 Configuring Advanced Settings 9.2.1 Configuring Hik-Connect Purpose Hik-Connect enables the mobile phone application and the service platform page (www.hik-connect.com) to access and manage your connected NVR, providing a convenient remote access to the surveillance system. The Hik-Connect can be enabled via operation on SADP software, GUI and Web browser.
  • Page 130 Network Video Recorder User Manual Figure 9. 3 Service Terms 1) Create the verification code and enter the code in the Verification Code text field. 2) Check the checkbox of The Hik-Connect service will require internet access. Please read Service Terms and Privacy Statement before enabling the service. 3) Scan the QR code on the interface to read the Service Terms and the Privacy Statement.
  • Page 131 Network Video Recorder User Manual 5. Click Apply to save the settings. 6. After configuration, you can access and manage the DVR by your mobile phone or by the website (www.hik-connect.com).  For the iOS users, please scan the QR code below to download the Hik-Connect application for the subsequent operations.

  • Page 132: Configuring Ddns

    Network Video Recorder User Manual 9.2.2 Configuring DDNS Purpose: You can set the Dynamic DNS (DDNS) to be used for network access. Prior registration with your ISP is required before configuring the system to use DDNS. Steps: 1. Enter the Network Settings interface. Menu >...

  • Page 133: Configuring Ntp Server

    Network Video Recorder User Manual (www.no-ip.com). 7) Enter the User Name and Password registered in the NO-IP website. Figure 9. 9 NO-IP Settings Interface 5. Click the Apply button to save the settings. After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information.

  • Page 134: Configuring More Settings

    Network Video Recorder User Manual The time synchronization interval can be set from1 to 10080min, and the default value is 60min. If the NVR is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44).

  • Page 135: Configuring Email

    Network Video Recorder User Manual Figure 9. 12 Configure More Settings Click the Apply button to save and exit the interface. 9.2.5 Configuring Email Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed.

  • Page 136: Configuring Nat

    Network Video Recorder User Manual Figure 9. 14 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user account of sender’s Email for SMTP server authentication. Password: The password of sender’s Email for SMTP server authentication.
  • Page 137 Network Video Recorder User Manual devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping. Before you start: If you want to enable the UPnP™...
  • Page 138 Network Video Recorder User Manual  You can use the default port No., or change it according to actual requirements.  External Port indicates the port No. for port mapping in the router.  The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other.

  • Page 139: Checking Network Traffic

    Network Video Recorder User Manual for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. Figure 9. 20 External Port Settings Dialog Box 5. Click OK to save the setting for the current port and return to the upper-level menu. 6.
  • Page 140 Network Video Recorder User Manual Figure 9. 22 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second.

  • Page 141: Configuring Network Detection

    Network Video Recorder User Manual 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2.

  • Page 142: Checking The Network Status

    Network Video Recorder User Manual Figure 9. 24 Export Network Packet Click Export button to start exporting. After the exporting is complete, click OK to finish the packet export, as shown in Figure 9. 25. Figure 9. 25 Packet Export Attention Up to 1M data can be exported each time.

  • Page 143: Checking Network Statistics

    Network Video Recorder User Manual If the network is normal the following message box pops out. Figure 9. 27 Network status checking result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters.

  • Page 144: Chapter 10 Hdd Management

    Network Video Recorder User Manual Chapter 10 HDD Management...

  • Page 145: Initializing Hdds

    Network Video Recorder User Manual 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. A message box pops up when the NVR starts up if there exits any uninitialized HDD. Figure 10.
  • Page 146 Network Video Recorder User Manual Figure 10. 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it.
  • Page 147 Network Video Recorder User Manual...

  • Page 148: Configuring Quota Mode

    Network Video Recorder User Manual 10.3 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Steps: Enter the Storage Mode interface. Menu > HDD > Advanced Set the Mode to Quota, as shown in Figure 10. 6. The NVR must be rebooted to enable the changes to take effect.

  • Page 149: Hdd Detection

    Network Video Recorder User Manual 10.4 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures. S.M.A.R.T.
  • Page 150 Network Video Recorder User Manual Figure 10. 9 Bad Sector Detection And you can click Error info button to see the detailed damage information. And you can also pause/resume or cancel the detection.

  • Page 151: Configuring Hdd Error Alarms

    Network Video Recorder User Manual 10.5 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal. Steps: Enter the Exception interface. Menu > Configuration > Exceptions Select the Exception Type to HDD Error from the dropdown list. Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 10.

  • Page 152: Chapter 11 Camera Settings

    Network Video Recorder User Manual Chapter 11 Camera Settings...

  • Page 153: Configuring Osd Settings

    Network Video Recorder User Manual 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: Enter the OSD Configuration interface. Menu > Camera > OSD Select the camera to configure OSD settings. Edit the Camera Name in the text field.

  • Page 154: Configuring Privacy Mask

    Network Video Recorder User Manual 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: Enter the Privacy Mask Settings interface.

  • Page 155: Configuring Video Parameters

    Network Video Recorder User Manual 11.3 Configuring Video Parameters Purpose: You can customize the image parameters including the brightness, contrast, saturation, image rotate and mirror for the live view and recording effect. Steps: Enter the Image Settings interface. Menu > Camera >Image Figure 11.

  • Page 156: Chapter 12 Nvr Management And Maintenance

    Network Video Recorder User Manual Chapter 12 NVR Management Maintenance...

  • Page 157: Viewing System Information

    Network Video Recorder User Manual 12.1 Viewing System Information Steps: Enter the System Information interface. Menu >Maintenance>System Info 2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system information of the device. Figure 12.

  • Page 158: Searching & Export Log Files

    Network Video Recorder User Manual 12.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface. Menu >...
  • Page 159 Network Video Recorder User Manual Figure 12. 3 Log Search Results Up to 2000 log files can be displayed each time. 5. You can click the button of each log or double click it to view its detailed information, as shown in Figure 12.
  • Page 160 Network Video Recorder User Manual Figure 12. 5 Export Log Files 7. Select the backup device from the dropdown list of Device Name. 8. Select the format of the log files to be exported. Up to 9 formats are selectable. 9.

  • Page 161: Importing/Exporting Configuration Files

    Network Video Recorder User Manual 12.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local device for backup; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: Enter the Import/Export Configuration File interface.

  • Page 162: Upgrading System

    Network Video Recorder User Manual 12.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device, or remote FTP server. 12.5.1 Upgrading by Local Backup Device Steps: Connect your NVR with a local backup device where the update firmware file is located. Enter the Upgrade interface.
  • Page 163 Network Video Recorder User Manual Menu >Maintenance>Upgrade 2. Click the FTP tab to enter the local upgrade interface, as shown in Figure 12. 8. Figure 12. 8 FTP Upgrade Interface 3. Enter the FTP Server Address in the text field. 4.

  • Page 164: Restoring Default Settings

    Network Video Recorder User Manual 12.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 12. 9 Restore Defaults 2. Select the restoring type from the following three options. Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU, NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.

  • Page 165: Chapter 13 Others

    Network Video Recorder User Manual Chapter 13 Others...

  • Page 166: Configuring General Settings

    Network Video Recorder User Manual 13.1 Configuring General Settings Purpose: You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu > Configuration > General interface. Steps: 1. Enter the General Settings interface. Menu >Configuration> General 2.

  • Page 167: Configuring Dst Settings

    Network Video Recorder User Manual 13.2 Configuring DST Settings Steps: Enter the General Settings interface. Menu >Configuration>General Choose DST Settings tab. Figure 13. 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.

  • Page 168: Configuring More Settings For Device Parameters

    Network Video Recorder User Manual 13.3 Configuring More Settings for Device Parameters Steps: Enter the General Settings interface. Menu >Configuration>General Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 3 Figure 13. 3 More Settings Interface Configure the following settings: •...

  • Page 169: Managing User Accounts

    Network Video Recorder User Manual 13.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is set when you start the device for the first time. The Administrator has the permission to add and delete user and configure user parameters.
  • Page 170 Network Video Recorder User Manual and User’s MAC Address. Password: Set the password for the user account. STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong password of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product.

  • Page 171: Deleting A User

    Network Video Recorder User Manual 6. Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration • Local Log Search: Searching and viewing logs and system information of NVR. • Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files.

  • Page 172: Editing A User

    Network Video Recorder User Manual Figure 13. 8 User List Click the icon to delete the selected user account. 13.4.3 Editing a User For the added user accounts, you can edit the parameters. Steps: Enter the User Management interface. Menu >Configuration>User Select the user to be edited from the list, as shown in Figure 13.
  • Page 173 Network Video Recorder User Manual Figure 13. 10 Edit User (admin) Edit the corresponding parameters. • Operator and Guest You can edit the user information, including user name, password, permission level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new password in the text field of Password and Confirm.
  • Page 174 Network Video Recorder User Manual Figure 13. 11 Set Unlock Patter for Admin User Click the of Export GUID to enter the reset password interface to export the GUID file for the admin user account. When the admin password is changed, you can re-export the GUID file to the connected U-flash disk for the future password resetting.

  • Page 175: Chapter 14 Appendix

    Network Video Recorder User Manual Chapter 14 Appendix 14.1 Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 176: Troubleshooting

    Network Video Recorder User Manual 14.2 Troubleshooting  No image displayed on the monitor after starting up normally. Possible Reasons No VGA or HDMI connections. Connection cable is damaged. Input mode of the monitor is incorrect. Steps 1. Verify the device is connected with the monitor via HDMI or VGA cable.
  • Page 177 Network Video Recorder User Manual Possible Reasons Network failure, and the NVR and IP camera lost connections. The configured parameters are incorrect when adding the IP camera. Insufficient bandwidth. Steps 1. Verify the network is connected. 1) Connect the NVR and PC with the RS-232 cable. 2) Open the Super Terminal software, and execute the ping command.
  • Page 178 Network Video Recorder User Manual Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down. 5.
  • Page 179 Network Video Recorder User Manual The performances of hardware are not good enough, including CPU, memory, etc.. Steps: 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable.
  • Page 180 Network Video Recorder User Manual c) The encoding standard is not supported with NVR. Steps: 1. Verify the cable between the pickup and IP camera is connected well; impedance matches and compatible. Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera.
  • Page 181 Network Video Recorder User Manual Steps: 1. Verify the system time setting is correct. Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2. Verify the search condition is correct. Select “Playback”, and verify the channel and time are correct. 3.
  • Page 182 Network Video Recorder User Manual UD04606N...

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