End Of Life; Our Warranty; Warranty Exclusions - STERWINS 40VBC2-33.1 Manual

Problems
Battery pack discharged
Product
suddenly stops

9. END OF LIFE

Electrical products should not be discarded with household products. Used electrical products
must be collected separately and disposed of at collection points provided for this purpose.
Talk with your local authorities or dealer for advice on recycling.
10. WARRANTY

10.1 OUR WARRANTY

STERWINS products are designed according to the highest quality standards for products intended for
the consumer market. This sale warranty covers a period of 3 years as of the date of purchase of the
product. This warranty covers all defects in materials and workmanship: missing parts and elements,
and damage occurring under normal use circumstances. Repair and replacement of parts do not lead
to an extension of the initial warranty period. You must be able to provide proof of the purchase for this
product and the date of purchase. Warranty coverage is limited to the value of this product.

10.2 WARRANTY EXCLUSIONS

This warranty does not cover problems nor incidents resulting from incorrect use of the product.
The following items are not covered by warranty :
- The tool have been used incorrectly; or
- Damage occurring upon transporting or setting up this product; or
- Repairs and/or change of parts carried out by a third party; or
- Damage caused by external factors or foreign objects such as sand or stones; or
- Damage resulting from non-compliance with the safety and usage instructions; or
- The tool have been disassembled or opened; or
- The tool have been in a wet environment (dew, rain, submerged in water...); or
- The tool has been used for professional purpose; or
- The tool has been exposed to a temperature out of the range specified in chapter "storage"
The product must be used under normal usage circumstances, and for non-professional purposes.
Therefore, excluded from this warranty are products used by gardening companies, local authorities, as
well as companies offering paid rentals or free loaning of equipment.
In the event of a problem or defect, you should first always consult your Sterwins dealer. In most cases,
the Sterwins dealer will be able to solve the problem or correct the defect. Keep your invoice or your
receipt: these documents will be requested upon processing any claims.
Probable causes
Battery too hot
337
Solutions
Remove and charge battery
pack
Remove battery pack and let it
cool down
Qualification
required
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