Troubleshooting - MAJORITY 1000002681 Manual

Troubleshooting

Remote control
Problem
The unit cannot be operated
using the remote control.
The TV cannot be operated
using the TV's remote control. The unit is blocking the TV's remote control sensor.
Bluetooth
Problem
The unit cannot be connected
to a Bluetooth device.
No sound can be heard, or the
sound cuts off intermittently.
Audio
Problem
No sound.
The volume decreases when
the unit is turned on.
No surround effect.
Noise is heard.
Cause
The unit is out of the operating range.
The batteries are weak.
The remote control sensor of the unit is exposed
to direct sunlight or strong lighting.
Cause
Bluetooth is not selected as the input source.
The unit is connected to a different Bluetooth
device.
The unit is too far away from the Bluetooth device.
A device emitting electromagnetic waves (such as
a microwave oven, a wireless device and so on)
may be located nearby.
The Bluetooth device you are using may not
support the protocol.
The connection profile registered in the Bluetooth
device may not be functioning correctly for some reason.
The volume on the Bluetooth device may be too low.
Bluetooth is not selected as the input source.
Playback on the device has not been performed.
The sound output on the Bluetooth device may
not be set to this unit.
The connection to the Bluetooth device was cut off.
The unit may be too far away from the Bluetooth device.
A device emitting electromagnetic waves (such as
a microwave oven, a wireless device and so on)
may be located nearby.
Cause
Another input source is selected.
The mute function is activated.
The volume is too low.
The power cable of the unit is not connected
properly.
Input jacks on a playback device are connected.
Signals that the unit cannot play back are being
input.
The automatic volume adjustment function is
activated. To prevent excessive loudness, the unit
automatically controls its volume within a certain
level when the unit is turned on.
The volume is too low.
The TV or playback device is set to output 2
channel audio (such as PCM) only.
Sound is also heard from the TV built-in speakers.
The listening position is too close to the unit.
The unit is too close to another digital or
high-frequency device.
Use the remote control within the operating range.
Replace with new batteries.
Adjust the lighting angle, or reposition the unit.
Position the unit so that it does not obstruct the TV's
remote control sensor.
Select Bluetooth as the input source.
Unpair the Bluetooth device that is currently connected,
and pair with the desired Bluetooth device.
Move the Bluetooth device closer to this unit.
Do not use this unit near devices that emit
electromagnetic waves.
Use a Bluetooth device that supports the protocol.
Delete the connection profile in the Bluetooth device, and then
connect the Bluetooth device to this unit.
Raise the volume on the Bluetooth device.
Select Bluetooth as the input source.
Perform playback on the device.
Select this unit as the output destination on the Bluetooth
device.
Connect with the Bluetooth device one more time.
Move the Bluetooth device near this unit.
Do not use this unit near devices that emit
electromagnetic waves.
Select an appropriate input source.
Cancel the mute function.
Turn up the volume.
Make sure that the power cable of the unit is connected
to an ACwall outlet securely.
Connect the input jack on the unit and the output jack on
the playback device.
Change the digital audio output setting on the playback
device to PCM.
Turn up the volume as required.
Turn up the volume.
Change the digital audio output setting on the TV or
playback device to BitStream.
Set the TV volume to minimum.
The listening position should be at some distance
from the unit.
Move those devices away from the unit.
17
Remedy
Remedy
Remedy