Polycom VVX Series Quick Reference Manual

Your Polycom phone, Quick Reference Guide
This guide is a quick reference to the most commonly used features on your Polycom phone. It is intended to be printed
and kept in a handy position next to your phone. For more detailed information, please refer to Cloud Direct knowledge
article, KB0010824, Using your Polycom digital

Making a call

You may make a call by using the handset, or by using the hands-free speakerphone.

Using the Handset

To make a call using the handset, either:
•
Pick up the handset and dial a number; or
•
Dial a number first, and then pick up the handset.

Using the hands-free Speakerphone

To make a call using the hands-free speakerphone, either:
•
With the handset on-hook, press the [NewCall] soft key, then dial the number; or
•
Dial the number, and then press the Dial key.

Answering a call

You may answer a call by using the handset, or by using the hands-free speakerphone.
Using the Handset
To answer a call using the handset, simply
•
Pick up the handset.
Using the hands-free Speakerphone
To answer a call using the hands-free speakerphone, either:
•
Press the speakerphone button or the [Answer] soft key
•
Incoming calls may be ignored by pressing the [Ignore] soft key during ringing.

Ending a call

Using the Handset
To end a call using the handset, simply
•
Hang up, or from Lines or Calls view, press [EndCall]. If you're in Calls view, be sure to highlight
the call first.
Using the hands-free Speakerphone
To end a call using the hands-free speakerphone, simply
•
Press the speakerphone button or the [EndCall] soft key.

Muting the microphone

During a call there may be times when you would like to mute the microphone so the caller cannot hear you.
To mute the microphone during a call,
•
Press the microphone Mute button.
Note:
Mute applies to all modes: handset, headset and handsfree speakerphone.
You can hear all other parties while Mute is enabled.
The Mute key glows red. To un-mute the microphone,
•
Press the microphone Mute button again.
phone.