Stirling Black Edition STR-18R32WIFI Instruction Manual
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Stirling Black Edition STR-18R32WIFI Instruction Manual

Stirling Black Edition STR-18R32WIFI Instruction Manual

Reverse cycle inverter split system air conditioner with wi-fi
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Reverse Cycle Inverter Split
System Air Conditioner with Wi-Fi
Model Number STR-18R32WIFI
INSTRUCTION MANUAL
AFTER SALES SUPPORT
info@tempo.org
1300 886 649
AUS
MODEL: STR-18R32WIFI PRODUCT CODE : 11894 10/2019

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Summary of Contents for Stirling Black Edition STR-18R32WIFI

  • Page 1 Reverse Cycle Inverter Split System Air Conditioner with Wi-Fi Model Number STR-18R32WIFI INSTRUCTION MANUAL AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18R32WIFI PRODUCT CODE : 11894 10/2019...

  • Page 2: Welcome

    Welcome Congratulations on choosing to buy a STIRLING product. ® All products brought to you by STIRLING are manufactured to the highest ® standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive warranty.

  • Page 3: Table Of Contents

    Contents Welcome Warranty Details General Safety Instructions Product Overview Getting Started Instructions Wi-Fi Control FAQs and Troubleshooting Guide Other Useful Information Repair and Refurbished Goods or Parts Notice AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18R32WIFI PRODUCT CODE : 11894 10/2019...

  • Page 4: Warranty Details

    Reverse Cycle Inverter Split System Air Conditioner with Wi-Fi Warranty Details REGISTER YOUR PURCHASE AT www.aldi.com.au/en/about-aldi/product-registration/ TO KEEP UP-TO-DATE WITH IMPORTANT PRODUCT INFORMATION The product is guaranteed to be free from defects in workmanship and parts for a period of 60 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion.

  • Page 5: General Safety Instructions

    General Safety Instructions IMPORTANT SAFETY INSTRUCTIONS READ CAREFULLY AND KEEP FOR FUTURE REFERENCE Read this manual thoroughly before getting the appliance installed, maintained or using it. The manual contains many important safety statements concerning use of this appliance. Always read and observe all safety statements. They reduce the risk of fire, electric shock and injury when correctly adhered to.
  • Page 6 General Safety Instructions (Cont.) • Damaged cord: If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Contact our after sales support line for advice. •...
  • Page 7 General Safety Instructions (Cont.) • Air flow direction: The airflow direction should be properly adjusted. The flaps should be directed downwards in heating and upwards in cooling mode. • Plants and animals: Do not direct the airflow onto plants or animals, as long and direct exposure to cold air from an air conditioner could adversely affect them.
  • Page 8 General Safety Instructions (Cont.) Important safety precautions concerning refrigerant R32 WARNING: Combustible & Dangerous This symbol alerts you to take care as the appliance contains a flammable refrigerant: R32 (difluoromethane). Take extra care when installing the unit and when carrying out maintenance. The refrigerant used in this air conditioner, R32, is an odourless hydrocarbon gas with a high level of environmental compatibility, with just...
  • Page 9 General Safety Instructions (Cont.) • After installation, the service technician must: – Check that air cannot enter the refrigerant system – Check for refrigerant leaks when moving the air conditioner – Carry out a test cycle under controlled conditions after installing the unit and record the operating data.

  • Page 10: Product Overview

    Product Overview • This Reverse Cycle Inverter Air Conditioner is made up of an indoor and outdoor unit (Fig. 1 & 2), which are connected through properly insulated copper pipes (not supplied) and an electrical connecting cable. • The indoor unit is installed on a wall of the room to be air conditioned (it must not be installed in a laundry or similar room with high humidity levels).
  • Page 11 Product Overview (Cont.) (B) Outdoor unit: parts No Part 12 Outdoor unit rating label 13 Terminal block cover 14 Air outlet grille 15 Gas valve 16 Liquid valve Fig. 2 NOTE: The diagrams throughout this manual are for illustrative purposes only and may vary slightly from the appearance of the unit purchased.
  • Page 12 Product Overview (Cont.) Installation hardware Fig. 3 (for illustrative purposes only, not to scale) (C) Installation hardware (D) Other inclusions Part (not pictured) 17 Power cable Remote control holder (for wall-mounting) 18 Copper nuts (x4) AAA Batteries (x2) 19 Drainage pipe Instruction and installation 20 Sealing colloid manuals...

  • Page 13: Getting Started

    Getting Started Unpacking • When unpacking the appliance, keep the original packaging carton and materials in a safe place. It will help prevent any damage if the product needs to be transported in the future. • In the event it is to be disposed of, please recycle all packaging materials where possible.
  • Page 14 Getting Started (Cont.) How it works • The indoor air, sucked in by the fan, enters Fig. 4 the unit through the grille at the front panel and passes through a filter, which collects any dust (Fig. 4). • The air is then conveyed to the heat exchanger, where it is cooled and dehumidified or heated, depending on your setting.
  • Page 15 Getting Started (Cont.) Preparing the remote control Inserting/replacing batteries • Remove the cover from the battery compart- Fig. 5 ment by sliding it off the housing (Fig. 5). • Insert two new AAA (1.5V) batteries, ensuring the polarities (+/-) match the markings. •...

  • Page 16: Instructions

    Instructions Indoor unit LED display Fig. 7 Function Temperature display Indicates the set temperature (in °C) Illuminates when the Timer function is Timer activated Illuminates when the Sleep function is Sleep activated NOTE: The shape and position of switches and indicators may vary slightly according to the model, but their function is the same.
  • Page 17 Instructions (Cont.) Remote control buttons Fig. 8 Button Function Switch the unit on or to standby. POWER Select the fan speed. TEMP UP Increase temperature or time setting. TEMP Decrease temperature or time setting. DOWN SLEEP Activate the sleep function. DISPLAY Switch on/off the LED display.
  • Page 18 Instructions (Cont.) Remote control display Fig. 9 Symbol Indicator AUTO mode indicator COOLING mode indicator DEHUMIDIFYING / DRY mode indicator FAN ONLY mode indicator HEATING mode indicator TIMER ON indicator TIMER OFF indicator I FEEL indicator DEFLECTOR SWING indicator FLAP SWING indicator 3D AIR (flap &...
  • Page 19 Instructions (Cont.) Using the remote control • Direct the remote control towards the Fig. 10 signal receptor at the front panel of the indoor unit, as illustrated (Fig. 10). • Ensure that there are no objects between the remote control and the signal receptor at the front of the air conditioner’s indoor unit.
  • Page 20 Instructions Instructions (Cont.) Airflow swing control The airflow direction (Fig. 12) ensures even Fig. 12 distribution of cool air in the room (or warm air, in heating mode). • Press the top part of the SWING button to activate the flaps, which direct the airflow up/down.
  • Page 21 Instructions (Cont.) COOLING mode Fig. 14 In COOLING mode (Fig. 14) the air conditioner will cool down the room to your set temperature and reduce the humidity in the air at the same time. • To activate the cooling function, press the MODE button on the remote control until the cooling symbol ( ) appears on the display.
  • Page 22 Instructions (Cont.) TIMER ON function Fig. 16 Program the timer to switch the unit on automatically (Fig. 16). • To program the start time, make sure the unit is switched off. • Press the TIMER button on the remote control for the first time to activate the timer, then use the buttons to set the desired...
  • Page 23 Instructions (Cont.) Fig. 18 FAN mode In FAN mode (Fig. 18) only the air conditioner’s ventilation will be working. • To activate FAN mode, press the MODE button until the fan symbol ( ) appears in the display. • Press the FAN button to change the fan speed: LOW - MEDIUM - HIGH - AUTO.
  • Page 24 Instructions (Cont.) AUTO mode Fig. 22 In AUTO mode (Fig. 22) the fan speed and temperature are set automatically according to the room temperature (tested by the temperature sensor incorporated in the indoor unit) to ensure and maintain comfortable conditions. •...
  • Page 25 Instructions (Cont.) Turbo function Press the TURBO button to produce maximum cooling or heating performance in the shortest time. Eco function Press the ECO button to achieve energy savings while running the unit. Depending on the mode selected, the room temperature will be allowed to rise 2°C above (or fall 2°C below) the set temperature before cooling/heating restarts.

  • Page 26: Wi-Fi Control

    Wi-Fi network. • On your mobile device, tap on the STIRLING Air Con App, it will open (Fig. WF1) and take you to the Login Page (Fig. WF2). Before you log in, please tap Register and register your account using your •...
  • Page 27 Wi-Fi Control (Cont.) • Once you enter your phone number or email address and password, tap Get Verification code and an SMS message will be sent directly to the mobile phone or email account that you entered when registering. Enter this verification code and tap Complete (Fig.
  • Page 28 Wi-Fi Control (Cont.) • On the air conditioner’s remote Fig. WF7 control (Fig. WF7), press the DISPLAY button 6 times, every press of the button will be followed by a short beep — do not pause for more than 2 seconds in between pressing the Press the button.
  • Page 29 Wi-Fi Control (Cont.) • On completion (Fig. WF11), you can name your device. Tap Complete and you will return to the Device list page and your device will be • shown (Fig. WF12). • Click on the device name and it will take you to the device’s main control page (Fig.
  • Page 30 • Open your Google Home App. (Before you can link your STIRLING Air Con App to your Google Home App you will have to have a Google Home account set up.) From the home screen of the Google Home app, tap Add (Fig. WF14).
  • Page 31 Wi-Fi Control (Cont.) • Using the magnifying glass icon, search for Stirling Air Conditioner (Fig. WF17). Tap the Stirling Air Con app and enter your Stirling Air Con account details and • password, then tap Sign in (Fig. WF18). Fig. WF18 Fig.
  • Page 32 Wi-Fi Control (Cont.) Adding the STIRLING Air Con App to your Alexa account • Before you can link your STIRLING Air Con App to your Alexa account you will have to have an Alexa account set up. • From the home screen of the Alexa app, tap the three bars in the top left hand corner (Fig.
  • Page 33 Select the Stirling Air Conditioner app(Fig. WF22). Ensure you have followed the • steps listed, then select Confrimed and tap Next (Fig. WF23). Enter your Stirling Air Con account details and password, then tap Sign in (Fig. WF24). Fig. WF23 Fig.
  • Page 34 Wi-Fi Control (Cont.) Wi-Fi troubleshooting Problem Possible cause and solution Check and ensure you have internet reception and your mobile phone and the air conditioner are connected to the same Wi-Fi network. Check and ensure your Wi-Fi password is correct. During the set-up, Check and ensure that no firewalls or other the air conditioner...
  • Page 35 Wi-Fi Control (Cont.) Smartphone and Wi-Fi specification requirements Minimum smartphone specifications Android 2.1 version or higher IOS 5.0 version or higher Wireless network requirements of the Wi-Fi module Frequency range 2.412 GHz - 2.472 GHz Standard EEE 802.11 b/g/n Output power 802.11b:18dBm, 802.11g:16dBm 802.11n:16dBm Sensitivity...

  • Page 36: Faqs And Troubleshooting Guide

    FAQs and Troubleshooting Guide If you experience problems with your air conditioner, check for solutions in the table below. If the problem cannot be solved by simple adjustments, contact our after sales support centre, or contact a licensed air conditioner technician. Problem Possible cause and solution •...
  • Page 37 FAQs and Troubleshooting Guide (Cont.) Problem Possible cause and solution • Unsuitable temperature setting — adjust the fan by pressing the FAN button. • Obstructed air intakes and outlets — clear any obstructions. • Dirty air filter — clean the filter, see ‘Air filters’, p. 39. Insufficient airflow, either hot or cold.

  • Page 38: Other Useful Information

    Other Useful Information Service required! Switch off the appliance immediately, cut off the power supply and call our after sales support line for service in the event of: • Loud and unusual noises during operation. • Faulty electronic control board. •...
  • Page 39 Other Useful Information (Cont.) Fig. 25 Air filters After running for a particular period, the air conditioner will display “CL” and remind you to clean the filter (Fig. 25). • Open the front panel following the direction of the arrow (Fig. 26). •...
  • Page 40 Spare parts Our after sales support centre stocks the following spare parts for the STR-18R32WIFI STIRLING Reverse Cycle Inverter Split System Air Conditioner. To purchase a part, call the centre on 1300 886 649 or email us at info@tempo.org...
  • Page 41 Other Useful Information (Cont.) Technical specifications STR-18R32WIFI Model Number Cooling 5100W Capacity Heating 5100W Cooling 5.3A Current Heating 5.2A Cooling 10.3A Rated Current (AS/NZS 60335) Heating 10.2A Cooling 1190W Power Input Heating 1180W Cooling 2300W Rated Power Input (AS/NZS 60335) Heating 2250W Room size suitability...
  • Page 42 Other Useful Information (Cont.) Compliance This product has been fully tested and meets all requirements as set out by standards AS/NZS 60335.1 and AS/NZS 60335.2.40 and also AS/NZS 3823.1.1 and AS/NZS 3823.2. The RCM Mark (Regulatory Compliance Mark) indicates that the product complies with the relevant guidelines of the ACMA as well as corresponding government requirements for the safety of electrical devices.

  • Page 43: Repair And Refurbished Goods Or Parts Notice

    Reverse Cycle Inverter Split System Air Conditioner with Wi-Fi Repair and Refurbished Goods or Parts Notice Unfortunately, from time to time, faulty products are manufactured which need to be returned to the supplier for repair. Please be aware that if your product is capable of retaining user-generated data (such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of...
  • Page 44 Warranty returns Should you for any reason need to return this product for a warranty claim, make sure to include all accessories with the product. Product does not work? If you encounter problems with this product, or if it fails to perform to your expectations, make sure to contact our After Sales Support Centre on 1300 886 649.

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