Stirling STR-18000WIFI Instruction Manual
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Stirling STR-18000WIFI Instruction Manual

Reverse cycle inverter split system air conditioner with wi-fi
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See also: Installation Manual
Reverse Cycle Inverter Split
System Air Conditioner with Wi-Fi
Model Number STR-18000WIFI
INSTRUCTION MANUAL
AFTER SALES SUPPORT
info@tempo.org
AUS
1300 886 649
MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018

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  • Page 1 Reverse Cycle Inverter Split System Air Conditioner with Wi-Fi Model Number STR-18000WIFI INSTRUCTION MANUAL AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 2: Welcome

    We hope you will enjoy using your purchase for many years to come. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 3: Table Of Contents

    Warranty Details General Safety Instructions Product Overview Getting Started Operating Instructions Wi-Fi Control FAQs and Troubleshooting Guide Other Useful Information Repair and Refurbished Goods or Parts Notice AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 4: Warranty Details

    You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 5: General Safety Instructions

    • Protect from water: Do not expose the air conditioner to water. The electrical insulation could be damaged and cause electrocution. Do not touch the unit when barefoot or parts of your body are wet or damp. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 6 • Plants and animals: Do not direct the airflow onto plants or animals, as long and direct exposure to cold or hot air from an air conditioner could adversely affect them. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 7 Please refer to the Installation Manual for safety instructions specific to the installation of the indoor and outdoor units. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 8: Product Overview

    All images in this 10 Airflow direction flaps manual are for reference purposes only. Parts are not necessarily pictured to scale. 11 Remote control AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 9 • Technical data of the air conditioner are printed on the labels placed on the indoor and outdoor units. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 10 21 Pipe insulation (open tube) Quick start guide 22 Binding tape Warranty certificate 23 Rubber mat (for outdoor unit) 24 Screws & plugs (x6) 25 Drainage mouth AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 11: Getting Started

    These modes are described in detail in the “Operating Instructions” section of this manual. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 12 However, ceiling sweep fans will help move warm/cool air back down to floor level in rooms with very high ceilings. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 13 HEAT without the batteries in place. Then insert the batteries, and the unit will be programmed to function in all available modes. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 14 Illuminates when Sleep mode is activated Sleep NOTE: The shape and position of switches and indicators may vary slightly according to the model, but their function is the same. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 15: Operating Instructions

    The horizontal and vertical vanes will unit confirms with swing together at the same time. a beep the correct reception of each HEALTHY Not effective on this model. action. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 16 MEDIUM FAN SPEED indicator HIGH FAN SPEED indicator SLEEP indicator SUPER/TURBO indicator ECO indicator BATTERY indicator CLOCK indicator AIRFLOW SWING indicator FLAP & DEFLECTORS SWING indicator AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 17 See “Inserting batteries”, page 13, for detailed instructions. NOTE: Only remove the batteries from the remote control when the air conditioner is not in operation. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 18 • DANGER! Never insert your hand or objects in the unit’s air outlet. It contains a fan that turns at high speed. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 19 • If the remote control is programmed for COOLING mode, you will not be able to activate the heating function. To do this you need to take out the batteries and repeat the programming procedure for HEATING mode (see page 13). AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 20 (with the ON/OFF button). • In case of a power failure or other disconnections from the power supply, you will have to reset your timer settings. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 21 • In HEATING mode the set temperature is gradually decreased by 2°C during the first 2 hours. • After running in SLEEP mode for 10 hours, the unit automatically switches off. Fig. 21 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 22 Ambient temp. Operation mode Auto temp. < 20°C Heating 23°C 20°C ~ 26°C Drying 18°C >26°C Cooling 23°C AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 23 0Pa for The emergency button is located on the all models. right part of the unit under the front panel. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 24: Wi-Fi Control

    Wi-Fi network. • On your mobile device, tap on the STIRLING Air Conditioning App, it will open (Fig. WF1) and take you to the Device List (Fig. WF2). This is where your air conditioner will appear once the set-up has been configured.
  • Page 25 On completion, a message will confirm “config success” and your air con- ditioner will be listed on the Device List (Fig. WF6). If the message “config failure” appears, try again. Fig. WF4 Fig. WF5 Fig. WF6 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 26 This is very important, otherwise your mobile device cannot communicate with the air conditioner. • On your mobile device, tap on the STIRLING Air Conditioning App, it will take you to the Device List. • Tap on the icon for your air conditioner and you will be taken to its home page (Fig.
  • Page 27 Auto, Low, Medium, High (Fig. WF11). Tap the desired option and if it is available in the mode selected, it will be displayed on the home page. Fig. WF11 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 28 Fig. WF12 Fig. WF13 • Sleep: For night-time operation, tap the SLEEP button, and the unit will run quietly to maintain a comfortable temperature during the night. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 29 Tap one of these to choose the mode Tap one of these to choose the fan speed Weekly setting, the AC will launch on each date chosen AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 30 DELETE button appears (Fig. WF17). Tap the DELETE button and the timer will be deleted. Fig. WF17 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 31 Fig. WF18 below shows how to change the device name from “TAC_E3ED03” to “Test”. You can also use this interface to add or delete a device (Fig. WF19). Fig. WF18 Fig. WF19 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 32 Also ensure that your router is connected to the mains supply and that the router and your mobile phone are properly connected to your Wi-Fi network. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 33 (Fig. WF20) is near the terminal block cover. The MAC address is the ID of a Wi-Fi module, it is very important for after service, please do not remove or destroy the MAC address label. Fig. WF20 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 34: Faqs And Troubleshooting Guide

    • The remote control batteries are flat — insert new ones. • There are obstacles between the remote control and the signal receiver on the indoor unit — move the obstacles, see page 17. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 35 Fault of the indoor pipe temperature sensor — set the temperature manually and call for service. Malfunction of the indoor fan motor — call for service. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 36: Other Useful Information

    • Clean and replace the filters. • On a sunny day let the appliance work in ventilation for some hours, so that the inside of the unit can dry completely. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 37 Never use harsh solvents or detergents. • If the outdoor unit is clogged by dust, leaves or other environmental debris, remove it with an air jet or a bit of water. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 38 Spare parts Our after sales support centre stocks the following spare parts for the STR-18000WIFI STIRLING Reverse Cycle Inverter Split System Air Conditioner with Wi-Fi. To purchase a part, call the centre on 1300 886 649 or email us at info@tempo.org...
  • Page 39 Heating 930m Indoor Unit 12kg Net Weight Outdoor Unit 36kg Indoor Unit 972 x 310 x 225 Dimensions (mm) Outdoor Unit 780 x 290 x 605 AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 40 Please fill in the details below: Name of licensed installer: ..............Licence number: ..................Date of installation: ................Signature: ....................AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 41 This page has been left blank intentionally. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 42 This page has been left blank intentionally. AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

  • Page 43: Repair And Refurbished Goods Or Parts Notice

    Tempo (Aust) Pty Ltd ABN 70 106 100 252 PO BOX 6056 Frenchs Forest, Sydney, Australia NSW 2086 Tempo Help Desk: 1300 886 649 (Aust) (Operating Hours: Mon-Sat 09:00am to 06:00pm AEST) Email: info@tempo.org AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...
  • Page 44 For an electronic copy of this manual, go to www.stirlingappliances.com.au and download a copy. Instruction Manual Revision Index Version No Issue Date Description V1.0 18 July 2018 Original release V1.1 23 July 2018 Minor revision AFTER SALES SUPPORT info@tempo.org 1300 886 649 MODEL: STR-18000WIFI PRODUCT CODE : 62705 10/2018...

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