Grandstream Networks LXP100 User Manual
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Grandstream Networks LXP100 User Manual

Small-medium business hd ip phone
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LXP100
Small-Medium Business HD IP Phone
LXP100 USER MANUAL

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Summary of Contents for Grandstream Networks LXP100

  • Page 1 LXP100 Small-Medium Business HD IP Phone LXP100 USER MANUAL...

  • Page 2: Table Of Contents

    FIRMWARE VERSION 1.0.5.23 ......................6 WELCOME ....................7   PRODUCT OVERVIEW ................8     FEATURE HIGHTLIGHTS ........................8   LXP100 TECHNICAL SPECIFICATIONS ....................8 INSTALLATION ..................10     EQUIPMENT PACKAGING ......................... 10   CONNECTING YOUR PHONE......................10   SAFETY COMPLIANCES........................12  ...
  • Page 3   Table of Tables LXP100 User Manual   Table 1: LXP100 TECHNICAL SPECIFICATIONS..................8   Table 2: LXP100 EQUIPMENT PACKAGING ..................... 10   Table 3: LXP100 CONNECTORS ....................... 11   Table 4: LCD DISPLAY DEFINITIONS......................13   Table 5: LXP100 LCD ICONS ........................14  ...
  • Page 4 Table of Figures LXP100 User Manual   Figure 1: LXP100 Ports..........................10   Figure 2: LXP100 Pin-out..........................11   Figure 3: Keypad MENU Flow........................30   Figure 4: Web GUI - Phonebook->Contacts ....................56   Figure 5: Click-to-Dial..........................56  ...

  • Page 5: Gnu Gpl Information

    GNU GPL INFORMATION  LXP100 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Change Log

    CHANGE LOG  This section documents significant changes from previous versions of user manuals for LXP100. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.5.23  This is the initial version.

  • Page 7: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the LXP100 as it may cause damage to the products and void the manufacturer warranty.

  • Page 8: Product Overview

    Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for advanced security and privacy protection, 802.1x for media access control, LLDP, IPv6 LXP100 TECHNICAL SPECIFICATIONS  Table 1: LXP100 TECHNICAL SPECIFICATIONS SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS Protocols...
  • Page 9 32-104 F / 0-40 C, 10-90% (non-condensing) Humidity LXP100 phone, handset with cord, base stand, wall mount spacers, universal Package Content power supply, network cable, quick start guide FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, Compliance EN61000-3-3, EN60950-1;...

  • Page 10: Installation

    INSTALLATION  EQUIPMENT PACKAGING  Table 2: LXP100 EQUIPMENT PACKAGING Yes (1) Main Case Handset Yes (1) Phone Cord Yes (1) Yes (1) Power Adaptor Ethernet Cable Yes (1) Phone Stand Yes (1) Yes (1) Quick Start Guide Wall Mount Spacers Yes (2) CONNECTING YOUR PHONE ...

  • Page 11: Table 3: Lxp100 Connectors

    Power Jack 5V DC Power connector port To set up the LXP100, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots; 2. Connect the handset and main phone case with the phone cord;...

  • Page 12: Safety Compliances

    WARRANTY  If the LXP100 phone was purchased from a reseller, please contact the company where the phone was purchased for replacement, repair or refund. If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned.

  • Page 13: Using The Lxp100

    GETTING FAMILAR WITH THE LCD  LXP100 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the LXP100 idle screen. Table 4: LCD DISPLAY DEFINITIONS Displays the current date and time.

  • Page 14: Table 5: Lxp100 Lcd Icons

    ConfCall Conferences the active calls. • ReConf Re-establish the conference among the calls on hold.   Table 5: LXP100 LCD ICONS Registration Status: Registered. Registration Status: Not Registered. Handset Status. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 14 of 61...

  • Page 15: Getting Familar With The Keypad

    OFF - SRTP is not used ON - SRTP is used   GETTING FAMILAR WITH THE KEYPAD  The following table describes the buttons used on the LXP100 keypad. Table 6: KEYPAD DEFINITIONS Definition LINE 1/LINE 2 Open or switch line; resume the call on hold.

  • Page 16: Making Phone Calls

    LINE buttons. For example: If 2 independent accounts are registered on LXP100, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent FIRMWARE VERSION 1.0.5.23...

  • Page 17: Completing Calls

    Press MENU button to bring up the main menu; Enter Call History and select "Answered Calls", "Missed Calls", "Transferred Calls" or "Forwarded Calls"; Select the entry you would like to call using the navigation arrow keys; FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 17 of 61...
  • Page 18 By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account X->Call Settings; FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 18 of 61...

  • Page 19: Making Calls Using Ip Addresses

    Quick IP Call Mode: The LXP100 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN.

  • Page 20: Answering Phone Calls

    Press Menu button again to get into Preference options; • Select "Do Not Disturb" and press Menu button; • Use arrow keys to select and press Menu button to enable or disable "Do Not Disturb" feature. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 20 of 61...

  • Page 21: During A Phone Call

    During an active call, press the MUTE button to mute/unmute the microphone. The LCD will show "Talking" or "MUTE" to indicate the mute status, with Mute icon displayed on the screen. CALL TRANSFER  LXP100 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. • Blind Transfer.

  • Page 22: 3-Way Conferencing

    • To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 3­WAY CONFERENCING  The LXP100 can host 3-way conference call with other 2 parties (PCMU/PCMA). • Initiate a conference call. Establish calls with 2 or more parties respectively;...
  • Page 23 Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or Users could press the EndCall softkey or simply hang up the call to terminate the conference call. LXP100 supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. •...

  • Page 24: Voice Messages (Message Waiting Indicator)

    SHARED CALL APPEARANCE (SCA)  The LXP100 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.

  • Page 25: Table 7: Call Features

    The LXP100 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc. Table 7: CALL FEATURES Block Caller ID (for all subsequent calls) • Off hook the phone; • Dial *30. Send Caller ID (for all subsequent calls) •...

  • Page 26: Customized Lcd Screen & Xml

    • Hang up the call.   CUSTOMIZED LCD SCREEN & XML  The LXP100 IP phone supports the following XML applications. Please refer to the corresponding link for documentation and templates. • XML custom idle screen (customize idle screen logo, softkey layout, and etc.) http://www.grandstream.com/products/gxp_series/general/documents/GXP2120/GXP2110/GXP2100_ 14xx_XML_Screen_Customization.zip...

  • Page 27: Configuration Guide

    CONFIGURATION GUIDE  The LXP100 can be configured via two ways: • LCD Configuration Menu using the phone's keypad; • Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD  To configure the LCD menu using phone's keypad, follow the instructions below: •...
  • Page 28 Turns on/off keypad lock feature and configures keypad lock password. Config Config sub menu includes the following options: • Configures SIP Proxy, Outbound Proxy, SIP User ID, SIP Auth ID, SIP FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 28 of 61...
  • Page 29 Displays voicemail message information in the format below: Voice Mails new messages/all messages (urgent messages/all urgent messages) Reboot Reboot the phone. Exit from this menu. Exit The following picture shows the keypad MENU configuration flow. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 29 of 61...

  • Page 30: Figure 3: Keypad Menu Flow

    Reset Vlan Config DNS Server 1 Back DNS Server 2 Exit 802.1X Back Forward All Forward Busy Forward No Answer Account X No Answer Timeout Figure 3: Keypad MENU Flow FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 30 of 61...

  • Page 31: Configuration Via Web Browser

    CONFIGURATION VIA WEB BROWSER  The LXP100 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. To access the Web GUI: 1.
  • Page 32 Product part number. • Boot: boot version number; • Core: core version number; Software Version • Base: base version number; • Prog: program version number. This is the main firmware release number, FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 32 of 61...
  • Page 33 Asterisk server, 8500 could be used. Account x -> Network Settings This parameter controls how the Search Appliance looks up IP addresses for DNS Mode hostnames. There are four modes: A Record, SRV, NATPTR/SRV, Use FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 33 of 61...
  • Page 34 Defines the local SIP port used to listen and transmit. The default value is Local SIP Port 5060 for Account 1, 5062 for Account 2, 5064 for Account 3, 5066 for Account 4, 5068 for Account 5, 5070 for Account 6. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 34 of 61...
  • Page 35 INVITE. Use P-Preferred-Identity Controls whether the P-Preferred-Identity Header will present in the SIP Header INVITE message or not. The default setting is "default", which is when FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 35 of 61...
  • Page 36 The default setting is "Standard". Account x -> SIP Settings -> Session Timer Session Expiration The SIP Session Timer extension that enables SIP sessions to be periodically FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 36 of 61...
  • Page 37 Account x -> Audio Settings Specifies the mechanism to transmit DTMF digits. There are 3 supported Send DTMF modes: in audio which means DTMF is combined in the audio signal (not very FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 37 of 61...
  • Page 38 484 response. The default setting is "No". Dial Plan Prefix Sets the prefix added to each dialed number. Dial Plan A dial plan establishes the expected number and pattern of digits for a FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 38 of 61...
  • Page 39 1[2-9]xx[2-9]xxxxxx |- allows dialing to any US/Canada Number with 11 digits length; • 011[2-9]x - allows international calls starting with 011; • [3469]11 - allows dialing special and emergency numbers 311, 411, 611 and 911. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 39 of 61...
  • Page 40 Ring Timeout is 60 seconds. If set to "Yes", the "From" header in outgoing INVITE messages will be set to Send Anonymous anonymous, essentially blocking the Caller ID to be displayed. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 40 of 61...
  • Page 41 The NAT IP address used in SIP/SDP messages. This field is blank at Use NAT IP the default settings. It should ONLY be used if it's required by your ITSP. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 41 of 61...
  • Page 42 If set to "Yes", the DND button will not set the phone to DND. The default Disable DND Button setting is "No". Disable Transfer Disables the Transfer function. The default setting is "No". FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 42 of 61...
  • Page 43 When there is an incoming call, press HEADSET button to pick up the call using headset. When there is an active call using headset, press HEADSET button to hang up the call. When Speaker/Handset is being used in dialing/talking status, FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 43 of 61...
  • Page 44 This indicates a time zone with 6 hours offset with 1 hour ahead which is U.S central time. If it is positive (+) if the local time zone is west of the Prime Meridian (A.K.A: International or Greenwich Meridian) and FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 44 of 61...
  • Page 45 If set to "Yes", the idle screen XML file will be downloaded when the Bootup phone boots up. The default setting is "No". User Custom Filename Specifies the custom file for the idle screen XML file to be downloaded. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 45 of 61...
  • Page 46 This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 46 of 61...
  • Page 47 Enter the DNS Server 1 for IPv6. DNS Server 2 Enter the DNS Server 2 for IPv6. Preferred DNS server Enter the Preferred DNS Server for IPv6. Network -> Advanced Settings FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 47 of 61...
  • Page 48 Confirms the admin password field to be the same as above. Maintenance -> Upgrade and Provisioning Firmware Upgrade and Specifies how firmware upgrading and provisioning request to be sent: Always FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 48 of 61...
  • Page 49 Authenticates configuration file before acceptance. The default setting is "No". Maintenance -> Syslog Syslog Server The URL or IP address of the syslog server for the phone to send syslog to. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 49 of 61...
  • Page 50 The Cert File for the phone to connect to the ACS via SSL. CPE SSL Private Key The Cert Key for the phone to connect to the ACS via SSL. Maintenance -> Security FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 50 of 61...
  • Page 51 If set to "Yes", when XML phonebook is downloaded, the entries added Entries on Download manually will be automatically removed. The default setting is "Yes". Download XML Click on "Download" to download the XML phonebook file to local PC. Phonebook FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 51 of 61...
  • Page 52 Specify the "name" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated name attributes. LDAP Name Attributes Example: cn sn description FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 52 of 61...

  • Page 53: Nat Settings

    This setting depends on your network settings. When set to "Yes", it will force random generation of both the local SIP and RTP ports. This is usually necessary when multiple LXPs are behind the FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 53 of 61...

  • Page 54: Weather Update

    WEATHER UPDATE  To customize LXP100 to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options: By default the City Code is set to "Automatic", which allows the phone to obtain weather information based on the IP location detected.

  • Page 55: Public Mode

    PUBLIC MODE  The LXP100 supports hot desking using public mode. Under public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone for public mode: • Fill up the SIP server address for account 1 first;...

  • Page 56: Figure 4: Web Gui - Phonebook->Contacts

    Click to call this contact Add contacts Click to dial from Edit contact. from the phone. available lines. Figure 4: Web GUI - Phonebook->Contacts     Figure 5: Click-to-Dial   FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 56 of 61...
  • Page 57 Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 57 of 61...

  • Page 58: Upgrading And Provisioning

    UPGRADING AND PROVISIONING  The LXP100 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com...

  • Page 59: No Local Tftp/Http Servers

    Microsoft IIS web server. CONFIGURATION FILE DOWNLOAD  The LXP100 can be configured via the Web Interface as well as via a Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The "Config Server Path" is the TFTP or HTTP/HTTPS server path for the configuration file.
  • Page 60 "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file. The configuration file name should be in lower case letters. For more details on XML provisioning, please refer to: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 60 of 61...

  • Page 61: Restore Factory Default Settings

    —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. • FIRMWARE VERSION 1.0.5.23 LXP100 USER MANUAL Page 61 of 61...

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